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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great
May 5, 2021

Easy process and great customer service. I would recommend to my family and friends. My items were in excellent condition when they arrived.

Date of experience: September 24, 2018
Canada
1 review
0 helpful votes
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Great
September 25, 2018

MDG did everything they said they would to get me the computer I wanted. Shipping was very fast great experience.

Date of experience: September 24, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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You guys are awesome
May 5, 2021

Best customer service ever. Very polite, always keep me in touch with my delivery and the service in French is incredible

Date of experience: September 24, 2018
Florida
1 review
0 helpful votes
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I have already made my down payment and my first monthly payment but I haven't received the item due to shipping issues.

Date of experience: September 24, 2018
Pennsylvania
1 review
0 helpful votes
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Fantastic experience
September 25, 2018

Easy from beginning to end. Very friendly and helpful staff. Whole time frame was quick and painless

Date of experience: September 24, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Georgia
1 review
1 helpful vote
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I thought this was going to be a fast and easy process but I was wrong. I ordered a 3 piece livingroom set almost a month ago. Took 3 weeks to get a tracking number that doesn't even tell me where it is. I just wish it would hurry up and get here so I can see what I'm paying for.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Your order was shipped on September 19th and it normally takes 3-10 business days. Ceva will contact you to arrange delivery or you can use their online tool to schedule the delivery.

North Carolina
1 review
0 helpful votes
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Great product and service
September 25, 2018

Applying was easy and got my purchase fast. I'm very pleased with my HP all in one. Staff was polite and helpful

Date of experience: September 24, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Satisfied Customer
September 25, 2018

Likes how fast my items are shipped when I order. Usually takes about 5-7 days to get here.
I also try and get ppl to try this site.

Date of experience: September 24, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
0 helpful votes
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Best service ever.
May 5, 2021

I have been a customer of MDG for years now, and each product I order has always been delivered in a professional and timely manner. Very impressed again.

Date of experience: September 24, 2018
Canada
1 review
0 helpful votes
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Very recommendable
May 5, 2021

Excellent service and very efficient delivery people. Melissa in customer service was a pearl. She kept me aware of possible problems and delays. Finally none occurred. Thanks MDG

Date of experience: September 24, 2018
Canada
1 review
0 helpful votes
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Expensive but good
September 25, 2018

Dont like the high mark ups but when you make payments like this what can you expect. Good customer service and good product though

Date of experience: September 24, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

California
1 review
0 helpful votes
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Enjoying the product
September 25, 2018

Loving this tv. Friends love it. Football games look great. I will continue to love my tv and keep advertising your company to all my friends

Date of experience: September 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

New Jersey
1 review
0 helpful votes
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I really like the fast efficient service from the company they helped when I needed help and they got everything straight the first time around

Date of experience: September 23, 2018
Canada
1 review
0 helpful votes
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Best price great experience
September 24, 2018

By far the best deal look all over at like supper center arons an mdg really beats them all by far really recommend mdg

Date of experience: September 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
2 helpful votes
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Very unsatisfied!
September 24, 2018

Very unhappy with seeing all the ads free shipping and I have to pay the interest on the 199.99 shipping charge. It's says no minimum! Unhappy when I email and tell you I saw the same TV at the source for 50.00 cheaper and no response!

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2285539) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

New York
1 review
0 helpful votes
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They r great
May 5, 2021

I loved everything they did for me and will continue doing Bisness with them for many many years to come

Date of experience: September 23, 2018
Canada
1 review
0 helpful votes
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One of my easyiest purchases
September 24, 2018

Very easy hassle free purchase im very happy with my new television my next purchase will definitly be with mdg

Date of experience: September 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

California
1 review
0 helpful votes
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Great Experience So Far
September 24, 2018

I was skeptical at first because of some of the reviews. However, I decided to give it a try since I could review where the company tried to resolve all customer issues.

The credit decision was super fast. Someone was in contact with me immediately. I was able to complete everything online. They did need a recent bank statement since I had only been with my bank for a month.

The order did take a long time. I ordered on August 31 and received my delivery confirmation September 15. My first 3 items arrived on September 21 with delivery of the television confirmed for September 27. Everything appears to be in great shape and working well. Even so, each item is insured from the time it is shipped.

MDG was very thorough in their contracts, explanations and shipping. If you do place an order, be patient and call them if you have any questions. I was always able to get in touch with someone by phone or email and they promptly returned my messages within 24 hours.

I am very happy with my purchases so far.

Date of experience: September 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
1 helpful vote
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Poor
September 24, 2018

The delivery company they use don't deliver inside. So if you order furniture the company does not deliver inside the house.
So if you are a senior your screwed

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2355495) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Great
September 24, 2018

My experience was great place the order on line and with in a week I got the PS4 and been playing it ever since

Date of experience: September 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE