Great customer service. Poor shipping tho still waiting for my stuff to to be delivered called but have not heard anything about my order status update I called again and the lady hung up on me was very rude. I wont order from them again
I received my TV and everything looks awesome, no problems at all, the only thing is the delivery time was not as expected. It didn't get here when it was supposed to, had to wait extra days, but it came finally.
I ordered a fridge and dishwasher from mdg! It was fast delivery. I have had no problem with the products they work amazing! The customer service is great! I also had missed 2-3 payments and they were very caring & understanding about my situation! I will def order more in the future from this company!
MDG has been a great experience so far. The ordering process is very simple. I have been a customer for a couple of years. Shipping is great, it really does not take long for you to receive whatever you ordered. I am looking forward in doing more business soon. I highly recommend buying through MSG.
I bought a surface pro at mdg a couple months ago, the sipping was faster than I expected. Super nice people and great prices. I really love the product and buy another one soon. Definitely recommend this web site for anyone!
Nothing but great Customer Service in all areas. Problems were dealt with immediately and without attitude. Very helpful. Will continue to do business and also continue positive posting on Social Media about purchases:-) Thank You MDG!
Thank you so much! We're delighted to hear. Your support and loyalty have brought us this far and it’s only just the beginning.
Ordered a computer through you guys, you took two payments out of my bank account waited 2 weeks just to get another phone call that my paper work wasnt confirmed... how much times does someone have to confirm their paper work?
Hello,
Your order was shipped. Please check your email for tracking number.
If you have any questions or concerns, please send me a private message on site jabber or contact us at 1-800-906-0976 ext 352.
I placed a order over 3 weeks ago. Still no product wont be here to Wednesday nov 27 the day my next payment is due and havent even seen the product. Not very happy at all. And everytime I call in they are no help and always something I call everyday and they just keep saying the same thing im about to cancel the whole purchase.
Thanks for the feedback and we're sorry to hear that you're not satisfied. It takes 7-10 business days to receive the order from when you've completed all the steps and your payment(s) is received. We've sent you an email with shipping details and you just need to schedule the delivery with CEVA. For any additional question or concern, we're here to help. You can reach us at 1-800-906-0976 ext 352.
Don't bother, go elsewhere. Extremely easy to get qualified, make purchase and get shipped. $250 for 5 day ground still no word 12 days later. 2 different tracking pages with 2 different routes for same items and tracking number. Call to delivery company was a $#*! show. The rep was a $#*! and refused to answer questions denied having the items and blamed mdg. MDG insist nothing wrong while providing false information. Refusing the order if they ever call for delivery and cancelling the purchase entirely.
Thank you for your review! We strive to provide the best service and we're sorry to hear your experience. Unfortunately, we had a backorder and the product was out of stock. We're working to improve our inventory management to prevent issues like this from happening again. Your item is in transit and the agent will call you to set up the delivery. If you have any other concerns please give us a call at 1-800-906-0976 ext 352.
All positive even suggested them to friends and family. The only issue i had is it will take almost a month to complete the process and receive your items. If that could speed up a bit it would be simply wonderful.
Thanks for giving us a shot and we're sorry if the process was too long for you. As a financing company, are taking huge risks by funding and potential customers. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.
I bought a 65 in TV a few months back. Top quality products. Very reasonable prices and payments. Was so happy with their service that I bought a new high end phone last week. I plan on using this company again
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to serving you again. Please let us know about your future experiences.
What a great and seamless experience I have had dealing with MDG Computers. From day one, their customer service team make it extremely easy for me to get approved for a new laptop and tablet. The payments are open and I can pay off my balance at any time with no conditions! I'd highly recommend MDG if you need a computer/tv/tablet but just don't have the extra cash hanging around.
I am normally not an online electronics person but they made it so easy to order complete payments and shipping. I didn't have to wait long at all for my 55 in curve tv and XBox one to arrive and the set up was so simple. It took more time deciding when I was going to mount the item then it was to place the order. The picture and smartness of the tv is what really is a delight. I find myself looking for any excuse to use all the apps proved. I highly recommend to purchase from them again and again. Thanks for making my family entertainment that much more enjoyable.
Unit received but not new - it was a returned item, scuffles, missing bolts edge crack etc. When it was received, box collapsed only tape holding on to it. I am keeping it anyway as I didn't want to go through the return process. I had to take care of things in order to work. Being a long time customer I should not be given this type of product.
Thank you for your review. A Customer Service ticket ( 2299004) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Moved into a new apartment and needed a bed. Hmmm where to go? Found MDG online offering furniture. Applied and got credit, picked out my bed. Super friendly and efficient staff helped me through the process. Received my order and was a good quality bed. I have been back and purchased many other items from them and have had no problems. I recommend you give them a try.
MDG is an amazing company with great prices and great service. I don't normally go out of my way to give a review but I just had to for MDG because of the great experience that I have had with them. I have bought a t. V., laptop headphones and a couple gaming consoles so far and will be purchasing more in the very near future. Keep up the good work MDG I always refer people. Like the title says they get 5 stars because the deserve 5 stars
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
The staff were very helpful and took the time to explain how things work. The only problem I have had is their not sure what comes with the bedroom sets, and mattress. Other wise their great. Thank you mdg I now get to rebuild my credit score again.
Thanks for the feedback. We really appreciate your support. We provide detailed information about every product we sell online, with specifications, high-quality images, and user guides so that you can make an informed decision when buying online. You're able to see what's included in the package online, and our Account Assistants are also ready to assist you and provide all the information you need. We hope you'll enjoy your purchase. Please visit us again, we'd be happy to serve you.
The prices her for people without perfect credit are amazing. Most company's that lease or rent double ore triple the cost of the item and then on top add high interest.
NOT MDG. The items are the same price in the retail market's. Then toy pay the interest if you don't pay it off quickly.
That is hard to find.
Thank you for your review. We are happy to hear.
If not for charging me $200 for shipping on my 65 inch TV and the order taking a week and a half to ship and over 2 weeks to get here I would have given you 5 stars. Plus when I called customer service to ask about this they rushed me and didn't seem like that wanted to help me.
Thanks for the feedback and we're sorry to hear that you're not satisfied. All information and prices are provided to you online. For shipping please visit: https://secure.mdg.com/content/?type=shippingfree
We would like to apologize for the experience with staff members as it’s not consistent with our standard of care. We'll use this feedback to make us better!
The process was a hassle. You order one thing, then you think it's coming & they say it's sold out. I have been waiting almost 2 months, then I still get the wrong system. I ordered a xbox 1 x bundle & got the one s with an extra controller. Glad the stuff finally came so i'll just keep it.
Overview
MDG has a rating of 3.1 stars from 5,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.