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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Yea 8 to 8 window wtf is that people do work u should be able to schedule a time at least an hour before drop off
Love my Xbox came in perfect condition, plus affordable payments and fast shipping, will shop again soon.
Thank you for your feedback, we hope everything continues to run smoothly for you.
I had a couple of Mark's on the one arm but it's very firm high and beautiful the furniture was easy to assemble and the color is very nice grey
Thank you for your feedback! We're happy to hear you're satisfied.
Purchased a sweet reclining loveseat. Soo comfortable and great quality. Also purchased an amazing bluetooth sound system. Soo happy with both!
Thank you so much! We're happy to hear you're satisfied! Enjoy your purchases.
Very nice although its been not a month also im waiting for an internet hook up hopefully there will be more intructions on how to use i have check the intructions booklet but i guess that is all thank you.
Thank you! We appreciate the feedback.
Awesome. I love this company! I mean I can not actually find the words to describe how happy Iam with both the products I have ordered and am enjoying and with the customer service and personal representative that helped me through every step! Everyone was awesome like I said can't find the words! Keep up the great work everyone! Look forward to a long friendship future with MDG!
Thank you so much for taking the time to leave this excellent review! We're working hard to meet the expectation like your and we're happy to hear you're satisfied with our services. We're here for you anytime.
I've had a great experience with this company from the first item I ever bought. I'll continue to get things in the future!
Thank you for your feedback! We're delighted to hear.
I received the Nintedo Switch bundle opened it, set it up and it could not be turned on. Thought it needed to be charged so charged it overnight. Checked it in the morning still the same thing. It sat on the dock flashing and still could not be charged. So called mdg and the person I spoke with told me that it couldn't be returned and a different one be sent to me. She also made me feel as though I was asking for it to be free. I tried to explain to her that I am not pleased to be paying for a purchase that arrived broken. Also, asked her that in question form. She told me it had a 1 year warranty and to call Nintendo. I made the call to Nintendo was told the Nintendo Switch did not have any warranty on it. Which tells me that anyone ordering a Nintedo Switch bundle has no warranty on it whatsoever. So here I am stuck with a broken Nintendo Switch that I already have to start paying for. If I could give 0 stars for this purchase I certainly would have. Will not recommend this company to anyone and once my purchases are paid I will never be doing business with this company again.
A very, very dissatisfied customer!
Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352
I've been using MDG for close to 10 years. I've never had a problem and I am always impressed with their service. I have purchased a laptop, a smart TV, a sound bar and just now, another laptop. Purchasing a super easy and I always get my item quickly.
I can't think of one negative thing to say. Thank you
Thank you for all your support, trust and loyalty during this long journey which has not ended! You’re one of the most important parts of our extended family and your satisfaction means a lot to us!
I give MDG a 5-star rating. They are easy to deal with and I had no problem paying off my laptop early. I will use them again.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
TV arrived earlier than promised. Easy simple system to order. Customer service emailed to ensure order was correct. Will us MDG again
Thank you for your feedback! We're happy to hear!
All I wanted to do was make a simple purchase. It was a convoluted process that took several days, the shipping date for the project was missed, the delivery date was missed, and I'm being pestered for reviews for the product and for the web site before I've even received the product. Which will arrive two days before my first payment. I sent several emails to both sales and customer service asking questions about products, none of which were answered. The only time I got a call back is when it was involving money.
Hello Steven, thank you for your feedback! We're sorry if this left you with a negative experience but you've confirmed shipping and payment plan with our verification department and the delivery time frame is between 7-10 business days after the verification process. If you have additional questions or concerns please give us a call at 1-800-906-0976 ext 352.
I'm always glad to get offers from MDG bucause I know there relieable and effective, No waiting in line to be served! Company is friendly and promising.
Thank you so much! We're delighted to hear you're satisfied with our services.
Yesterday I was told that there were logistical issues and I would not be receiving my couch as promised and I don't know when it will arrive!
Thank you for your feedback! We're sorry to hear that things weren't moving as smoothly as you'd hoped! Please give us a call at 1-800-906-0976 ext 352 and one of the agents will assist you.
I have had a wonderful experience with MDG. I did look online at the Better Business Bureau and there were some terrible reviews. But I have had personal hands on experience with my representative and he personally handled every aspect of my purchase. I'd wish other companies would take these same kinds of steps towards customer service.
Thank you for taking the time to leave this excellent review. We’re attending to your needs and we’re always here to respond to all your concerns and make sure that you’re well informed about everything.
When you need that chance to buy something you need and don't have the funds it's so great that MDG accepts you as a consumer and allows monthly installments. I have bought many items over the years.
Thank you for this great review. We’re listening carefully to your feedback and providing the best service, to grow and improve.
Fast, quick checkout, no complaints, item arrived sooner then expected, highly recommend. Will make more purchases in the future.
Thank you for your feedback! We're happy to hear you had a great experience.
Excellent, fast delivery and friendly people. Love the products but not much of a selection. I would recommend MDG to my family and friends it worth it.
Thank you for your feedback! We're attending to your needs and we're always looking to update our inventory. Please let us know what we can do for you in the future.
I still have not been able to track my TV and same day delivery cant find it. I am waiting to hear today if it can be found or not..
Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352
Happy with it but very intense info to get it. Happy with it but haven't really set it up for all my bills I pay online.
Thank you for your feedback!
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and for bringing this to our attention! We're sorry if this left you with a negative experience. The packages are generally delivered anytime Monday through Friday between the hours of 9:00 a.m. and 7:00 p.m.