They have been the most reasonable and helpful company for my 2014 ZL1 parts. Quick shipping and good customer service!
My order *******314 re radiator hoses for my Chrysler SRT V8 6,1 tlr
I paid and you have not delivered
I ordered the m157 intakes and they never delivered it and are not trying to give me my refund. Screw this scam shop. I'll be contacting my lawyer.
Worst business ever, jerking me around for 1.5 month and no item, cant cancel the order, no one picks up the phone, stay away from these crooks.
I ordered a set of tires on March 3rd. They charged my card - took my money - $670. Never got anything about saying when they'd be shipped. I called on March 7th to find out when they'd be shipped. They said the tires were on backorder. I asked to cancel the order because I needed the tires now. They agreed to cancel the order and said I would be refunded in 7-10 business days (which in today's day is an outrageous amount of time for a credit card refund). I waited the 7-10 days and then called again. Told it was processing. I called again and they said that accounting would contact me. They never did. I emailed them. I was told accounting was handling it. I called again and again was told that it was processing but that I'd have my refund by tomorrow (the 18th). Still nothing. Another week and more calls and still being told a line about accounting... processing... supervisors will handle... i'll be contacted... still nothing. I finally had to file a claim with my bank. I just called again today and the person on the phone say "you filed a claim with you bank - you'll have to contact them now". The person on the phone dodged the question when I asked why did it had to take me filing a claim with my bank to get my money back? A lot of good reviews for this site and that's why I went with them. Buyer beware - if you are going to buy from them call to see if it's in stock first.
Do not order from them they took 4300 dollars from me. They always say it will be shipped next week asked for a refund and never received it.
On the 3/6/23 i ordered a ride tech 4link and coil overs for my 64 galaxie its now the 4/4/23 and i still cant get any one to answer the phone or call me back. They charged my account within 24 hours but for almost a month all they can email me back is our shipping department will send u an update in 48/72 hours...they have told me that 4 times now and one time they said they would have me a shipping confirmation by end of the day that never happened...so at this point i called ride tech direct and asked if it was a custom build to see if that was the hold up. RIDE TECK SAYS THAT MBGRAM ISNT A DEALER FOR THEM AND THEY HAVE HAD THIS PROBLEM BEFORE AND ITS A HASSEL FOR THE CUSTOMER... I wouldn't order anything from them again! I would put pictures in the cements but I don't have anything to take pictures of
Bought a seat form this company and never recieved it here we are over a year later and they refuse to give me my refund
Do not order anything from these guy been reaching out over and over trying to get my money back and had to start a credit card dispute.
Ordered an almost $1000 dollar exhaust, they never shipped the part, and they will not return my money. Stay far far away.
Made a purchase for a significant amount. This company came up along with many reputable companies during a web search. They were offering 10% off for the products they were selling. However, after doing some research, I quickly realized that they were sham. Request a refund, but just like many other people, I received same ol' messages "accounting will refund your money within 7-10 days. That's a lie. I filed a complaint with FTC.gov, and highly encourage others who have not received their money from MBSHAM's to do the same. FTC lawyers will investigate and take appropriate action against MBGRAM.
Update; this morning (30 July) I received my refund from MBGRAM. In my opinion, here are my reasons why I received my refund this quick.
Open my case with Affirm
Filed fraud report with FTC (sent them a copy of my report)
Filed BBB (sent copy of the report toMB)
Submitted my case to a local TV station (waiting response from them).
Informed MBGRAM that I was going to file report with local policy (no need since I received my refund)
My husband bought a carburetor they never sent it, he asked for refund they told him 7 to 10 days, its been 2 weeks and we haven't got our refund
No one will ever answer you wait 3 months always we'll contact you I just want my money back back can't seem to get any one to do that
Do not purchase from this website. It is a scam. I have proof. I would only hope you listen to my advice. It's a scam
Mbgram is very bad company I ordered a parts and waited for 4 months and never got the part i called them 100 times they never answered DO NOT ORDER from this scammers
Bought a clutch from them didn't hear anything so asked for a refund says it's been refunded and I still haven't seen my money been almost a month
Ordered bars almost 6 months ago every time I email I get the same your order shipped you will receive tracking info in 24hours...6 months now.
They were quick to friendly! Highly recommend to anyone looking for parts. Inexpensive and delivered fast.
These people are thief's, do not buy anything from them. There are many complaints on BBB including mine
Answer: This company is definitely a fraud. I ordered parts on June 20th and to date still have not received my parts or the refund I've asked for several times via email. Just like everyone else that tries to call I get put on hold till I hang up. I've reached out to many different agencies for help with this issue. I am awaiting answers from some of them. This fraudulent company needs to be stopped.
Answer: While it's likely too late, they are a scam site who delivers to a few key people to boost their image. They also write hundreds of fake reviews. Contact your credit card company and open a fraudulent charge case. To be clear, I did receive some of my parts and after too much calling got a refund for the others. I will never order from them again.
Answer: Bet all you hear is wait 24/48 hours. At least my part wasn't that expensive. Yikes
Mbenzgram has a rating of 1.3 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mbenzgram most frequently mention credit card, customer service and business days. Mbenzgram ranks 61st among Car Racing sites.