Mbenzgram

They never sent item and wont send a refund ive been trying for 7 months. Dont do business with them!

I recently ordered some products from Mbenzgram. I loved their service and their customer representatives are just awesome. I'm such a happy customer.

Order was canceled before shipping due to backorder. Still waiting 2 months for a refund on my order. All interactive emails have been saved. Next step is attorneys. STAY AWAY BUYER BEWARE

On 25 June 2022 I purchased and paid for a radium engineering transmission filter for my GTR.
John in customer service a week ago said that it was in their warehouse but they could not ship it for two more days and then I would see a tracking number text and emailed to me as soon as it ships. It's now July 18 and my GTR has been on the rack waiting for the filter for 24 days.
I have emailed multiple times with the following response #1 on July 11:
"Your request (ticket #: *******) has been received and is being reviewed by our support staff during business hours and will reply to you shortly."
Response # 2 on July 12: your request (ticket: *******) has been received and is being reviewed by our support staff during business hours and will reply to you shortly."
On July 12 I sent an extensive email to Crystal who according to John is the head of customer service.
On July 14 I requested a tracking number and restated my email address and mobile phone #.
On July 14 at 6:20 PM I received the following:
Hello Tom, I apologize for the delay and the inconvenience, we had a minor setback at the warehouse, please allow a few more days to receive a tracking number, thank you
Larissa
Now, no response to emails or phone calls. I have called eight times and after 15 minutes on hold the line goes dead.
I hope this review is helpful. Don't order anything from MB Gram if you're in a hurry.
I don't know if I will ever see my order fulfilled. I will let you know in a future review.
Tom $#*!son, the founder of BLENDTEC and "Will It Blend GTR" on YouTube.

This is the worst company I have delt with. Ordered part did not receive it as told. So cancealed order. Then could not receive my refund. Called customer service got run around. E-mailed multiple times same run around. DO NOT ORDER FROM THIS COMPANY. SO FAR I FEEL I WAS SCAMED.

Made a large purchase that after 8 months of run around was cancelled. I was never refunded these people are criminals do not give them your money!

Contacted them 3 times now with promised shipping by the end of the day. Still nothing. I will think twice before ordering again.

Never order from this piece of $#*! company! My product never came in, I waited 7 months for nothing!

I ordered a tunner kit from them and they gareteed that it would fit my truck. Well when I called deablo they said they are wrong and that they don't have that programer for my truck. So I called to cancel it and got no answer on 4 tries so I did it on their web page. It went on being ignored for over a week after trying to get my refund by email I only got the same exact answer every time so after 14days I've reported them to the BBB for frayed and faults advertising and I called deablo who makes the programers that mbgram says they sell and told them what they are doing. So be careful of what you buy from them and double check the part first before you pay for it or you might not get your money back from these thieves...

I ordered a High Volume Water Pump for my Hot Rod Falcon from them because I save a BIG $23.00
I ordered this on the 25th of February 2022 and never got it. I had to write them about every 2 weeks to find out where it is and the stand can reply was a mfg. Problem and that it is to ship in 2 weeks. This went on for 2 months and I was NEVER emailed any UPDATES from their wonderful customer service department. 14 days ago I finally canceled my order and was told that refund would show up on my card in 7 to 10 days. Never happened, on the 13th day I wrote and asked for my refund and was told that it had not been approved for refund and then I got a reply from them saying I would get the refund in 4-5 days.
For a saving of $23 and all this waiting and BS, this place is a complete JOKE and by the way I called Summit and got the exact same pump in 4 days
Very dissatisfied!

This website is a joke. It's been 6 months and nothing. Tried to call and cancel. They give you the runaround. Do not use this company.

3 weeks and no refund. No replies and no product. They say they canceled the order thecday after purchase but no refund 3 weeks later. Don't use this company.
They will take your Money and run!

These scumbags got my dad for $350. Kept telling somebody from the accounting department would contact and they never did. Hope they burn in hell!

They don't have any products...They just take your money! You can call, write emails all you want and get no results. Stay away from this company!

I wouldn't recommend im down 300$ and they wont answer the phone and still havent gotten refund from talking to people through email.

I ordered shocks for my Mercedes, they are working too good. Their suspension is amazing. I will definitely order some parts in future.

Thieves scammers not a real company will take your money and not ship product!

Rating is zero crap hope they put in jail

The worst company to order from they are a bunch of liar Waited 3 months for my product never got it telling me is on the way but it wasn't

I ordered products that were delivered with utmost care and effectively. They are best at helping people out with their services.