Maytag

I purchased a Maytag Pet Pro gas dryer 2 months ago. It obviously was defective due to the high pitch noise which was unbearable when the gas ignited. I called the repair service and they came 4 times to change different components on the dryer. It is still not repaired. After several complaints and communication with the Maytag Corporation and customer service, I was told the noise factor and screeching didn't not affect the service the dryer was intended for- it was considered a cosmetic issue! They offered 15% off of another dryer. How funny is that! The product is clearly defective along with a questionable safety issue due to the gas release and ignition. I will NEVER buy another product from this manufacturer again. All I requested was a replacement or store credit and was told that was not an option. So sad they can take advantage of a consumer.

I just purchased a set of front loaders, the pet pro series. We installed the washer and dryer. The washer worked fine but the dryer was making a grinding sound. Turns out the dryer drum was rubbing against the outside shell. Sent it back and the same thing on the new one, not counting the huge dent in the front of the dryer. We're waiting for the 3rd to be installed today. I wish I'd gone with another brand. Maytag is a very poorly designed and manufactured product. I'll never purchase another product from them.

I've had this washer and dryer less than a year and the washer just stopped filling water. It's hell trying to reach a person but, once I did I was put on hold waiting for a Maytag Rep so I could schedule an appointment. An hour has gone by and they hung up on me. Now I'm unable to get anyone. Very disappointed and frustrated. I hate this product and will tell everyone not to purchase!

! My Maytag Nightmare!
4 months after we bought this pair of junk the lid broke and fell off, we called repair and the lonely maytag repairman came out and said it was not under warranty and that it would cost around $500 to repair if he could even get a lid…. Then charged us $70 to come and tell us that we could pound sand. So much for made in America, 10 year warranty… And to make things even better after about a year it sounds like a 747 taking off when it is in spin cycle. This is the worst piece of crap I have ever bought!
You can rest assured that we spare no expense to let everyone we know about the crap you are foisting on your users! And now you have the nerve to want more money for your worthless warranty?

Surely you JEST!

Bought maytag washer Dec of 2022. Day before Thanksgiving 2023 it quit working. Under warranty but can't get replacement parts. Still waiting. How do they build them if parts are not available? Do not buy or let the name brand fool you!

Kat V. here again. Follow up on my review of Aug 11,2022. I took their 25% off and bought a Whirlpool (same family). I jumped through all the hoops and carefully provided all the info and documents required to the letter. Emailed it all off to their "care" team on August 27,2023. Here we are on March 31,2024 and I have yet to see that cheque come in the mail.
On top of that, they had advised me to buy an extended warranty because it would cost less than $100.00. Turned out to be over $200.00. Lied to again. This company has seriously lousy customer service.

My washing machine is barely 3 years old and already has issues. There are times I start the machine and a minute later it jingles and the message says washing complete. So I have to start it again. It also has a belt going bad already. Of course it's not under warranty. Maytag doesn't stand behind their product for more than a year. My old Whirlpool was 20 years old and never needed service once. Sorry I got rid of it. And good luck if you need customer service. Phones are a long wait, they don't have anyone for their live chat and they do NOT respond to emails. I finally messaged them through Instagram and their suggestion was to use a 20% off code to buy a new appliance. Yeah, thanks for nothing. Never again Maytag.

Washing machine has always been extremely loud and shakes.
Washer MVW6200kw purchased on 1-30-2022 and now will not drain. Called customer service, only for them to let me know the only thing covered is transmission and basket. They would send repair man to fix problem all at my expense. So much for Maytag Quality.

Purchased a maytag washer dryer and in only 5 years the washing machine won't fill on wash cycles only works on rinse and spin and drain and spin cycles. Maytag used to be the standard in these appliances now they aren't worth the money. Very upsetting that a product has fallen so far down the line in reliable products and if asked I certainly wouldn't tell anyone to purchase these inferior products. 5 years I could have had my laundry done by a laundering service for less money than I spent on these pieces of $#*! appliances.

I will never buy another Maytag product because the company did not honor their 10 year limited warranty even though my appliance was only 4 years old and qualified for the warranty. Even their own repairman agreed it should have been covered and that's pretty bad. I have zero respect for the conpany!

Washer "pet pro" quit working after 2 months. Warranty covered the part. Only thing was after many many finger pointing between the repair man and the company on where the part was. After 3 months I still have no washing machine.

I purchase a new Maytag washer (Model MVW4505MW) on May 29th, 2024. Today is July 2nd, 2024, and this washer has not completed a cycle since. It's been over a month and still not working. Had trouble with it from the start. Tech has been onsite for 4 times and washer still isn't working. They have ordered several parts, all of which have taken over a week to get and it will not work. I had to buy an additional washer (not a whirlpool or Maytag), since I could not wait this long to do laundry. I have been in contact with support (a Joke) and am not getting any action. Would love to return this piece of junk to Whirlpool but cannot get them to tell me where to send it. My conscience will not let me try to sell it or donate it. I have attached my receipt from Menards. Serial number is CD*******

Long story short Maytag won't honor bad product. When you have a issues they will do bare minimum till you get out of warranty and they'll say it's not their problem anymore even though you've had the same problem multiple times over the year, ask me how I know…

Bought an Maytag dishwasher just over a year ago. Stopped working just after the year ended. Waited over two weeks for someone to come out and look at it authorized by Maytag and just as I suspected, NO parts available to fix a year old machine? Ridiculous. Go to their FB page for more than a few horror stories. Waited an hour on hold to be told it's the pandemic that's the problem. Huh? Stay the heck away from Maytag and the parent company Whirlpool. Spend a little more. I'm replacing this piece of junk with a Bosch.

I purchased a Maytag washer and dryer Nov of 2017. The dryer has been a problem for over a year. Keeps erring out saying it's not getting airflow. We have cleaned the lines and checked the airflow outside - it's fine. Even had a tech in and they did NOTHING. I have to reboot it 15 times every time I try to dry a load. Now the washer is causing problems. Will not finish spinning and the door will NOT unlock no matter what I do. When you pay almost $2000 - they should last longer than 4 years. I will NEVER buy another Maytag appliance.

I have had my top load Maytag washer for a little over 4 years now and it's already malfunctioning. It will not complete a full load no matter how small a load. It stops right before the rinse and spin cycle. I was recommended to replace two computer systems that are in the washer at a cost of up to 200$ per system, which did not include labor or service call. I called the customer service number on the lid of washer and because I have no warranty, o had two options. I could pay out of pocket or I can kick rocks and find a new washer.
Maytag refused to do anything else to help. Not cool!