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MaxSold

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Canada
1 review
11 helpful votes
Follow Sandra F.
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We have both bought and sold with MaxSold and have had only great experiences. They are so helpful and friendly. They have wonderful staff that are there to assist you through the whole process and their system is user friendly.
If you need to downsize, MaxSold is the best company to use and if you're looking for any items, check them out, we've found the best things from their auctions.
Thank you.

Date of experience: April 10, 2016
Canada
1 review
0 helpful votes
Follow Jodi G.
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I recently started using Maxsold working with an appraiser to auction the contents of a clients home. It was a very simple process. The final day of the auction I was reviewing it online and my partner happened to see something he wanted. We set up an account and bid on a few items and the process was so easy! I will definitely be using this website more!

Date of experience: October 25, 2019
Canada
1 review
6 helpful votes
Follow Joseph B.
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I have made several purchases through max sold. I have been able to get a great deal in all the items that I have purchased. It is an auction site and people do get carried away with bidding. If you know the value of the item and you do not get carried away with your bids then there are great deals out there. Pick up of the items is really good also. You get a confirmation e mail and must check in with the staff

Date of experience: April 10, 2016
Canada
1 review
1 helpful vote
Follow Toni W.
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I've been buying on Maxsold for years now, it's like a treasure hunt! My favourite being the MCM items, what a ƒabulous place to decorate on a budget. The staff is always friendly and helpful, if you have an issue the team leader is always professional and quick to help. Included is a picture of one of my favourite buys, thanks Maxsold!

Date of experience: October 25, 2018
Canada
2 reviews
0 helpful votes
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Simple and Easy
September 24, 2019

It is a very easy process to get your items. I bid on a few things, a few hours later, I got an email with the full address of where I had to go to pick up the items. I went there, the workers were nice, they found me my items, and I left. The whole process took like 5 mins, it was smooth.

Date of experience: September 23, 2019
Pennsylvania
1 review
0 helpful votes
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I was an experienced buyer at MaxSold and was always pleased with their online auctions and how organized they were. So I thought I would try them out as a seller managed auction. Everything went smoothly, they were always there to answer questions as I prepared my auction catalog and when I had questions regarding pick-up. Every aspect of the auction process went smoothly.

Date of experience: May 20, 2022
MaxSold I. MaxSold Rep
over a year old

William,
Thanks for your feedback! We are so pleased to hear that you have used MaxSold as both a buyer & seller! We hope that you had a really successful auction, and we are happy to hear that the team answered all your questions. We are really proud of our amazing team and we will make sure they hear your feedback!
We hope to see you back soon William as a buyer, or seller, or both!
Team MaxSold

Pennsylvania
1 review
19 helpful votes
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I'm a frequent online auction bidder/buyer and I review several auction co's web sites almost daily. MaxSold DC does not present Sellers' things well. Photos are poor quality and images cluttered. Items are not described well. There are so many high quality online auction companies now, I can't waste time on MaxSold auctions.

Date of experience: March 31, 2017
MaxSold I. MaxSold Rep
over a year old

A percentage of our sales are "Seller Managed" (photographed and cataloged by the seller) for a discounted fee - and we do not manage those, and that's where you are seeing the quality issues. For MaxSold managed auctions, our team does a great job in the cataloging and photography at commissions for FAR LESS than our competitors, with quicker turnarounds and faster payments. Be sure to see our past sale results and monthly sale highlights at www.MaxSold.com/Past, and read all reviews before judging our service.

Canada
1 review
12 helpful votes
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Shoppers Paradise
September 18, 2015

I've recently gotten into collecting old books and old cameras. I was wary of going to pawn shops in town, and thrift shops turned up nothing. I then turned to MaxSold auctions and instantly I was sold. I have gotten some amazing purchases. Recently I bought three vintage cameras and I could not be happier. I had paid a lot for them, and that was ok. The service upon pick-up was fast and polite. Not once did I worry about the security of my items or damage. The items were as pictured on the catalogue. I'm a regular bidder now and I love it!

MaxSold is a great site for collectors!

Date of experience: September 18, 2015
Canada
2 reviews
5 helpful votes
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Toronto area
I recently started attending MaxSold auctions. The first few were wonderful, like a garage sale with friendly, courteous and kind homeowners parting with their history.
Then, I attended a "managed" auction by Timothy Loughmiller estate sales. It was awful. Much worse than lack of customer service skills, more like lack of humanity skills. If you deal with them for your safety Video record your encounter.
MaxSold gave me a refund which I appreciate, however, they took Mr Loughmiller a side because I had no proof
Please, for your safety, video record your interactions if you deal with this company

Date of experience: October 5, 2020
Canada
1 review
0 helpful votes
Follow Patti P.
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Reliable solution to help you move items you no longer want. But the best part is, people will pay you, then come to remove the items. If it weren't for maxsold I would have to pay someone to take some of the (heavy) items out - for example a curio cabinet, couch and loveseat - removed without the risk of strangers "tire kicking" or casing my house!

What more could I want!

Date of experience: September 17, 2019
Colorado
1 review
7 helpful votes
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Great Business
December 5, 2017

I've had several wonderful experiences buying through MaxSold. I haven't been in a position where I've needed to sell through them, but if it ever came up, I wouldn't hesitate. All the sellers I've met at pickups seem very happy. I would definitely recommend MaxSold to all my friends and family.

Date of experience: December 4, 2017
Canada
1 review
22 helpful votes
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I love Max Sold!
February 2, 2017

I am a very frequent user of Max Sold. I collect certain things and I always look for them on the Max Sold auctions. There are many auctions, so I usually check them daily. I can say I have never had a problem with Max Sold - pick up is efficient and always perfect. Staff is courteous and I am never surprised with my items as they are described and pictured perfectly.

Date of experience: February 2, 2017
Canada
1 review
4 helpful votes
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As an avid Max sold customer I have found some great bargains & hidden treasures over the past few years. I have always been an auction fan & the ability to do this on line just enhances the experience...

Date of experience: January 2, 2016
Florida
2 reviews
4 helpful votes
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It's a joke!
March 7, 2019

Do yourself a favor, find another hobby it's all fake. You are bidding against a computer as soon as you bid the computer outbids you to raise the price, and it goes on like that until the final minute, if they don't get their prices it gets extended, wasted time it should be illegal.

Date of experience: March 7, 2019
MaxSold I. MaxSold Rep
over a year old

It’s disappointing when we haven’t made our transparent bidding process clear to a customer. Bidders on Maxsold are never bidding against a computer. They are only bidding against other (non-seller) bidders - just like fair and transparent auctions have been run for centuries. Some of the more savvy bidders use Maxsold’s ‘Maxbid’ feature. Clarification on this can be found in these two FAQ articles:

1) Why do I get immediately outbid sometimes:
https://support.maxsold.com/hc/en-us/articles/203144324-Why-do-I-get-immediately-outbid-sometimes-

2) How do I enter a Maxbid:
https://support.maxsold.com/hc/en-us/articles/203143774-How-do-I-enter-a-maximum-bid-MaxBid-and-can-I-outbid-my-own-bid-if-I-increase-my-maximum-bid-

So long as another bidder has a higher maxbid, underbidders will continue to drive up the hammer price while remaining ‘outbid’, just like if a bidder in a live auction kept their paddle in the air for the auctioneer while other bidders attempted to outbid them.
When a bidder has concerns, Maxsold is able to share the bidding history (scraped of names for privacy reasons) with the bidder. If the bidder felt compelled to meet an actual winning bidder, they would find them at the pickup (where 98% of everything is sold and removed on average - further demonstrating that bidding is occurring among other valid bidders only and without intervention from Maxsold).

New Jersey
1 review
0 helpful votes
Follow Rich M.
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In this platform you can find any object, from something very common to something more specific, the prices are modic adjustable to each person's pocket, I want to invest in something before the end of the year and see how your shipping system works, I will be commenting for here how everything turned out!

Date of experience: December 9, 2020
Canada
1 review
10 helpful votes
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Maxsold is amazing
July 13, 2017

I have participated in many auctions and picked up literally hundreds of items from Maxsold Auctions. They are great to deal with, secure and make the pickups as painless as possible. If you are going to do online auctions, Maxsold is where you should be!

Date of experience: July 13, 2017
Washington
1 review
0 helpful votes
Follow Mary R.
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I needed to get rid of 40+ years worth of household items and tools. As a first-time seller, managing my own sale, I found this to be a great experience! I was happy with the money I made, and all but one item sold. The buyers at pickup were all pleasant and Covid-compliant. Online help was mostly good. Email response was pretty quick and everyone I spoke with was friendly. Sometimes I got conflicting information. I suggest trying to contact the same person if possible. Andrea and especially James were willing to go above and beyond to help me have a good experience. I would recommend this company to quickly help you move your items along to someone else who will be happy to have them!

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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Great Experience
June 29, 2021

I have used MaxSold to buy several items for him home. Each and every experience has been nothing but positive. Even during Covid the experience of picking up and interacting with the team was been great.

Date of experience: June 29, 2021
MaxSold I. MaxSold Rep
over a year old

Hi Matt! Thank you, we are so happy to hear your experience with MaxSold has been a positive one.

Canada
1 review
1 helpful vote
Follow Deb B.
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I watched all the videos before hiring MaxSold and was skeptical they could really live up to what I'd seen. The team that came to the house was very professional and respectful of our situation. They worked a 12 hour day to get everything ready. On the day of the sale they escorted all buyers to their lots and even tried to help us get rid of the few things that didn't sell. I have been telling everyone about this great service. We couldn't be more pleased with the process and the result.

Date of experience: August 30, 2019
Canada
1 review
1 helpful vote
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The entire Maxsold experience was top notch from first contact to pick up day and follow up. The entire team made this a very efficient experience and handled their duties quickly and with respect for our home. I would highly recommend Maxsold.

Date of experience: October 11, 2019

Overview

Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.

This summary is generated by AI, based on text from customer reviews

service
191
value
181
shipping
37
returns
50
quality
144
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