Toronto area
I recently started attending MaxSold auctions. The first few were wonderful, like a garage sale with friendly, courteous and kind homeowners parting with their history.
Then, I attended a "managed" auction by Timothy Loughmiller estate sales. It was awful. Much worse than lack of customer service skills, more like lack of humanity skills. If you deal with them for your safety Video record your encounter.
MaxSold gave me a refund which I appreciate, however, they took Mr Loughmiller a side because I had no proof
Please, for your safety, video record your interactions if you deal with this company