MyCleanPCReviews 492

Hidden fees, hidden subscription, and not friendly when you go to the support so they have only want your money

Starting in November of 2024 MYCLEANPC starting double billing me through my Paypal account. I am not in this office much and have not checked my Paypal account in many months as I have auto debit. When I checked recently I noticed they started double billing me back in November. I called the company and asked for an explanation and they never really gave me a good answer. I asked for a credit for the 3 months extra charges to no avail. So, I just cancelled the entire subscription. They don't care. I'm just a number

They charged me for MyCleanPC LiveTech, which I never authorized. It was a monthly cost of $21.55. I finally realized it on my bill after 3 months of unauthorized charges. Iolo.com canceled the contract but would not reimburse the $64.65 they had charged me for a product I never ordered.

I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.

I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!

Be aware they are going to sneak a monthly $19.95 charge on that is in the small print... Not worth the money. They would not refund the monthly fee when requested with a few days of the fee showing up on my credit card.

Was never able to activate software after I paid.
Tech support agent Marvin Villarin refused my repeated refund request. NEVER USED THE SOFTWARE, BECAUSE I WASN'T ABLE TO ACTIVATE IT.

MyCleanPC charged me $19.95 after I had cancelled. The original charge was $202.78. I cancelled because their service was very bad. Their online person (Tech?) rumbled through my computer and placed many emails and other documents into a vault. They told me these documents were unsafe and needed to be placed in a vault. I tried to extract these documents from the vault but could not. I called back and even their 'person' (Tech?) couldn't help me. That person told me I had to PAY-MORE to talk to someone to extract the documents from my 'vault'. I paid more, but even the Tech(?) I paid more to couldn't extract the documents from the vault. Thanks to MyCleanPC I lost a lot of very important documents.

I had MyCleanPC on two computers and when I discovered that the software was not compatible after installing another software program that was essential to my business, I cancelled MyCleanPC but they refused to refund the money, even though the charges were one day old.

I purchased an annual subscription to MyCleanPC. Subsequently, I have been billed a follow-up $19.95 monthly "service" charge that I have not authorized. This is highly unethical, in my opinion. Make sure you read all the fine print before giving this company your credit card information, and monitor your statement for unauthorized charges.

I bought this junk a month ago...then a month later.ANOTHER charge! They seem to like sneaking in charges for just a bunch of made up programs that arent worth the time of day...now we are gonna see how long it takes to get a refund! DONT WASTE YOUR TIME OR MONEY ON THIS!

I have grown tired of you playing with my computer. If you had customers you would not have the time to play on my computer. I am meeting with my bank tomorrow to discuss with their cyber personnel. You need to work harder at getting customers than playing games with people too smart to sign up with company.

I purchased the service for $518 - the sales person and the website states there is a 30 refund guarantee - I did not use the service and tried to cancel after 7 days and they refused to refund me the full amount - also they were rude!

Yeah, it worked but the $19.95 monthly fee is a ripoff. I couldn't get the app to start and just called to cancel. Got a hard sell on identity protection that just wouldn't stop. There's $40 bucks down the drain. There's freeware out there that does registry cleaning as well, MyCleanPC just has a flashier interface.

I recently tried this program and it exceeded my expectations. I highly recommend this software to anyone who's looking forward to something for improving the PC performance.

It took a deep scan and detected each and every problem from the computer. The thorough scan was efficient and comprehensive. It ensures quality service and reliability.

I am completely satisfied with amazing product. I did food job in cleaning junks and other issues from my PC in no time.