My computer was running very slow. Went to website for advertised "Free Diagnosis". So I followed directions for "free download". Instructions of software to run a scan for errors showed something like 800 errors. So I'm directed to activate the software which costs me $ 54.67 in order to correct errors then I was connected with a tech which kept telling me how bad my errors were and he didn't know if they could fix them or not but he would put me on hold and talk to another tech. Of course he came back to advise me they could fix it but the price would be 299.99. I became very suspicious by now and declined. So now after taking over my computer for 15 minutes or so I don't know all they did to it but I'm going to have to take it to a real tech & get it fixed. I'm also going to dispute the $54.67 with my credit card company. My recommendation is to stay from this site!