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Indiana
1 review
0 helpful votes
Follow Jennifer J.
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SCAM COMPANY
March 24, 2017

Like many others we ordered a charger for our mac book pro. Received it quickly but it only worked for 1 week. Sent it back for replacement. Was told 5 days shipping. Now 8 days later, no charger. We were given a tracking number for USPS. Surprise, invalid! Phone message always says it is after normal business hours. (I called at 2:00 PM est)
Will try the attorney general. Any positive reviews on this site have the poor english mistakes typical of off shore scams. Obvious plants. Don't make the same mistake we did.

Date of experience: March 24, 2017
Florida
1 review
1 helpful vote
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Ordered and received in good time... Wrong item sent... returned... have called them 5 times about my refund... no refund. I am going to the state attorney General.

Seems to be a totally fraud of a company.

Date of experience: March 16, 2017
Minnesota
1 review
0 helpful votes
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Bought a charger from this company. When I got it it didn't work. I contacted customer service and they said they would need to look into it. I never heard back even after contacting them again. They sell cheap chargers with bad components.

Also if you look at the early positive comments made on the site it looks like its the same person/people saying good things about the company. They like to double space and make the same/similar grammar mistakes.

Date of experience: April 12, 2018
California
2 reviews
2 helpful votes
Follow Helle R.
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This company is the worst. They go under many names and when they get too many complains on one site like Batteryhop.com they close the site and their phones and start under a new name.
If your item breaks forget about refund or return, you will never get anything back from them other than a waste of time on emails and phone calls and a headache.

Date of experience: October 12, 2017
Arizona
1 review
1 helpful vote
Follow Dina S.
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The shipping was excellent! I received my order very promptly. But the charger did not successfully charge my laptop, therefore I requested a return authorization, which I received immediately and did not have to pay for the return shipping. The big issue has been getting refunded for the item I returned. It was only supposed to take 3-5 business days. Over one month later and I've still not been refunded. Under the circumstances, I would not take my chances by ordering from them again just to save a few bucks. Live and learn, as they say.

Date of experience: December 1, 2016
New Jersey
1 review
0 helpful votes
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Would not recommend anyone make a purchase here. The very prompt shipping was the only positive, however, the product itself is defective. They claim to have a one-year warranty, but they failed to respond when I said I needed a replacement charger and was willing to mail back the previous faulty one. Will see if I can get a refund, but very doubtful.

Date of experience: April 5, 2017
Florida
1 review
0 helpful votes
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Don't waste time or $$
December 26, 2017

Charger broke after 4 months. Can't ever get anyone by phone. Email support is repetitive and they ask for something else after you provide them what you are looking for. Now they want a serial number to my MacBook pro after sending their defective junk back. They say its to make sure they are sending the right product. However it didn't matter when I purchased it. They should be shut down

Date of experience: December 26, 2017
New York
2 reviews
1 helpful vote
Follow MIke B.
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Do NOT ever buy from this company. Their website looks professional, but they are absolute scam artists. I ordered a charger from them last year. They immediately took the money out of my account but I am still waiting for my charger. It did not matter how many e-mails I sent or calls I made, they always put me off, telling me they'd look into it. (They must still be looking a year later.) They change their name every few months because they have such a horrible reputation. They were BatteryHop when they suckered me. Save your money and yourself a lot of aggravation, do NOT order a thing from this "company."

Date of experience: November 13, 2017
Washington
2 reviews
0 helpful votes
Follow Jeff N.
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I place an order for 2 of them just in case one was bad. Both are no good. The plug that slides onto the pin does not seat properly. I called there so called site and it always say it's after business hours 6 time and email. I know about the 3 hour time difference. So I was looking for the bill on my charge and it list a different number and company. Well I return them on the 13th of may and I still don't have a refund. I"M going to file every possible complaint until Justice is done and I hope that means putting this fly buy night company out of business. And any law suites I will have my name added to the list. Every time I call the other number there is a problem getting my refund. This is not over. O I would not even give them one star but no choice.

Date of experience: April 27, 2017
New Hampshire
1 review
0 helpful votes
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I love it
April 15, 2022

I've had so many different mounts for my phone and they either dropped my phone because it didn't fit. It was extremely expensive. With the Max charger phone mount was easy to assemble and my phone works perfectly and fits great. Best money I've spent so far.

Date of experience: April 15, 2022
California
2 reviews
1 helpful vote
Follow S O.
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Same phone message during open hours. No call back to fix the order. The positive reviews are unbelievable. I have yet to experience any positive service. Does this company have a customer service center?

Date of experience: January 4, 2017
Washington
1 review
0 helpful votes
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Customer service?
January 7, 2017

I ordered a charger for my mac last May, that's May 2016. It didn't arrive, I called and called, and was sorry I wasn't able to refuse the shipment when it arrived just a month after I ordered it because I had purchased through amazon because I really needed it. I have been really diligent in regards to calling and asking for a refund. I do get a response that says they are working on it but really how many months should this take? This company shouldn't be in business.

Date of experience: January 7, 2017
Utah
1 review
0 helpful votes
Follow bobby j.
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Don't buy from this website. It's not a secure website (hence why the url looks like "maxchargers.com" instead of "https://www.maxchargers.com". Don't waste your time here. They also don't ever answer the phone or email. What a waste of time.

Date of experience: November 29, 2016
California
1 review
1 helpful vote
Follow David G.
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I bought a Macbook power adapter from maxchargers in August 2016, it went dead 4 months later. It has a one year warranty.
So I called the company during their normal business hours (called Thursday and Friday at 2PM EST) and their voice mail continually says they are closed. BIG RED FLAG. So I emailed *******@maxchargers.com and never received a reply.

Date of experience: January 13, 2017
Hungary
1 review
0 helpful votes
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I'm not much of an online shopper and it makes me nervous especially this is my first time to order products online. The charger arrives at my expectations fast delivery and good quality. I would give this site a 5 stars in credibly satisfied customer!

Date of experience: June 2, 2016
Washington
1 review
2 helpful votes
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Like all the others here (class-action suit, anyone?) I ordered it, payment process immediately, they send a very official looking USPS tracking email - that only tells you that they've notified USPS that "it's coming." It's been 7 days since I ordered it and it doesn't look like it's even on the way.
I called - was put on hold for more than half hour - only to be told I can maybe expect it sometime late next week. (dog barking in the background). SCAM company. I'm going to research who I can report them to. This is unacceptable.

Date of experience: May 17, 2016
California
1 review
0 helpful votes
Follow G C.
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My experience with Max Chargers was horrible. The device they sent was defective. I called their customer support line, twice, and each time, waited on hold for 30 minutes and then got disconnected. All the while the voice on hold said "someone will be with you in less than 5 minutes." Extremely poor customer service, and I ultimately shipped the item back and had to put the charge as a fraud alert on my credit card. SCAM

Date of experience: June 7, 2016
Texas
1 review
3 helpful votes
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I ordered a Powerbook charger in early April 2016 and it is now May 22 2016 and still no charger or refund. I've called at least 10 times and actually spoken to someone 3 times (they rarely answer the phone often as you will discover) and requested a refund. I was given the same speech each time..."Finance is slow at processing... blah, blah, blah". It has the feel of a one man show that is run overseas as I have spoken with the same women each time.

STAY AWAY from these people. They have no intention of shipping you anything or refunding your money.

Date of experience: May 23, 2016
California
1 review
2 helpful votes
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3.5
April 21, 2016

I still have not received my charger although being notified it was shipped a week ago. I cannot track my number because the USPS number they gave me is unavailable.

Update** It came in the mail a little late, but i tried it out and it seems to be working fine. I am satisfied with the product considering the price.

Date of experience: April 21, 2016
France
1 review
0 helpful votes
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Excellent!
June 3, 2016

One has always taking an example of how they sell and position themselves on the market. Marketing, service, and products are of the benchmark quality. Ordered dozens of things: they do know how to perform their stuff well. Good point are: Fast, Genuine!

Date of experience: June 2, 2016

Overview

MaxChargers has a rating of 1.7 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MaxChargers most frequently mention customer service, year warranty and business hours. MaxChargers ranks 143rd among Computer Accessories sites.

service
10
value
10
shipping
10
returns
10
quality
10