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New Jersey
1 review
0 helpful votes
Follow Carla S.
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Piece of $#*! company
February 22, 2017

Ordered a macbook charger off their site to save some money, I received the charger a week later and it worked fine the first day. The next day it stop working for no reason. I called during their "business hours" stated on their website for a week and got no reply. I even emailed them and got no reply. I ended up having to file a claim against them to my bank to do a chargeback and eventually get my money back. DO NOT ORDER FROM THEM. SCAMM!.

Date of experience: February 22, 2017
New York
2 reviews
5 helpful votes
Follow Michelle M.
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Charger they sent me doesn't fit. I'm trying to return it and we are playing every game in the book including the static during hold music (which doesn't happen in this day and age of digital music) unless it's purposely put in, the "I can't hear you trick", oh and then they start haggling of how much they will refund 10%, then 20%. Joke! DO NOT BE AN IDIOT and ORDER from this site. Seriously. I wish I had read these reviews before I ordered.

Date of experience: May 31, 2016
New York
5 reviews
8 helpful votes
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Ordered a charger and need received it. Needed the charger quickly and called many times and no one picks up ever. Never received the charger and now can't get hold of anyone to talk to? Seems like a scam to me.

Date of experience: April 17, 2016
Florida
2 reviews
6 helpful votes
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Do not buy!
April 22, 2016

This is a scam. Probably a one man operation. No physical address. No one will ever pick up the phone. I ordered a battery. Didn't get it. No response. A month later I get the wrong battery. Another month passed still no response. Avoid at all costs!

Date of experience: April 22, 2016
India
1 review
3 helpful votes
Follow John D.
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Picture shows a genuine Macbook charger but they sent me a cheap generic one that didn't even work. Called them and no one even answered. I would stay away and if I don't get a call back soon, I will open a BBB case

Date of experience: April 29, 2016
California
1 review
0 helpful votes
Follow Jones J.
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If I could give Max Chargers a 0 rating, I would. I purchased an Apple laptop charger from them and it took 2 weeks to receive it after paying for 2 day shipping. I called to ask for a refund for the extra shippingand was on hold for more than 20 montes even though it says, someone will be on the line in 2 minutes. After holding, the line hung up on me. I found an email and requested to be refunded for the extra shipping and never received it. To add, I've only had the charger for 2 months now and it's not working. It's awful! Will never buy from them again. Never!

Date of experience: July 26, 2016
California
1 review
3 helpful votes
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Bought a charger from 24hourchargers which was horrible service and it never came. Found Maxchargers.com and gave them a call. Turned out to be the same lady form 24hourchargers. I called both numbers and it was the same lady. They are the same people and the same company. They provide horrible service

Date of experience: May 18, 2016
Arizona
1 review
0 helpful votes
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The Max Scam is back.
April 19, 2025

It does nothing but overheat your phone. It doesn't fix your phone, it just lightens your bank account. I ended up throwing them in the trash before something bad happens.

Date of experience: December 1, 2023
Illinois
1 review
4 helpful votes
Follow MEegan H.
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Since I have been promised I would get this since last week I called to cancel the order. Each time I call I speak to the same woman Niki. I asked for a manager and she said there was none. She also said she could not cancel my order or refund me! The tracking number I was emailed does not pull anything up on the USPS website and they said it was a false number. I have reported this site to officials, my credit card company, the BBB and a fraud site. I reported it to the Stafford Texas police department (where they claim to be located at) and they said there is no company by that name. They stole my money for a product I will never receive and they will not refund me! I also kept calling multiple times and she would immediately hang up on me.

Date of experience: May 17, 2016
Texas
2 reviews
1 helpful vote
Follow R M.
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I placed on a order with MacChargers on 5/16/16. This morning, 5/24/16 I called to ask what the status was of my order. After 24 minutes being told by their phone system that my call would be answered in 4 minutes, the recording said "the mailbox of the person you are trying to reach is full, please try your call again.". I called again, only this time I was told it would be 7 minutes. Of course no one ever picked up. I've called my bank and filed a dispute on the charge. I've had to order a charger via Amazon. DO NOT BUY FROM THESE PEOPLE. I will be doing some research on where they are located and who is hosting their site and filing complaints for fruad.

Date of experience: May 24, 2016
Colorado
2 reviews
0 helpful votes
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Great web store
May 10, 2016

Well at first I thought I was scammed but somehow they were able to resolve my issue. Granted me free charger unit because I received their item defective and that they have replied late but overall I was satisfied because they are true to their customers and how they apologize.

Date of experience: May 10, 2016
California
1 review
0 helpful votes
Follow Niklas M.
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I bought a charger for my Mac in Jun (2017). Since my previous charger just dies (which also was a "non" Apple charger) The shipping was quick and it worked okay. I noticed the light on the cable was more dim than the original and sometimes it didn't light up if I plugged it one way, so I mostly plugged it in with the cable coming from the "upside" of the laptop.
It suddenly stopped working in September, only after 3 months. The interesting thing was that my previous charger also only worked for 3 months, so it might be the same manufacture inside the charger.
So send an e-mail to *******@maxchargers.com and got an automated response.
I tried to call them, but always get the same voicemail that I'm calling after hours, even though it's within the hours they claim to be open.

I would recommend to listen to the bad reviews and don't buy from them and go for a real Apple charger, which costs 2.5 times more, but at least they last longer (if you have to buy a new charger from this company each 3rd month, it will end up to be ~$130/year, which is more than the $80 that the real Apple charger costs).

Date of experience: September 15, 2017
Connecticut
1 review
2 helpful votes
Follow in f.
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MaxChargers and 24hourchargers are the same company. Notice the positive reviews are written in broken english, yet the ones complaining are real live people who were scammed. The chargers are knockoffs. We all know that, but we want cheap chargers. Problem is when they break, the company will lie, delay, and then lie about actually replacing the product. You'll buy a knockoff charger. It will last a while. But when it fails while still under warranty, you are SOL.

Date of experience: June 14, 2016
North Carolina
1 review
0 helpful votes
Follow Debbie M.
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I ordered my charger on the 26th of April and Got shipping info on the 28th. I felt like i was scammed after only receiving one shipping update, and it is true that there isn't a way to contact them, but I received a delivery status text today on may 5th and now i have it and it works awesome... keep calm and wait a few days...

Date of experience: May 5, 2016
Oklahoma
1 review
2 helpful votes
Follow Larry P.
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Seriously, They need to go out of business pronto. Ordered a charger and even though I did indeed receive the charger it did not work from the time I got it. Sent the charger back to the HQ an they received and I was supposed to be refunded and never was. $30.00 lost.

DO NOT BUY FROM THEM!

Date of experience: May 13, 2016
Sweden
1 review
0 helpful votes
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I love their stuff and its affordable. However, I've waited about 1 week for the charger I ordered. Waited... bear with more patienceHere I am, using the charger pretty much delighted with its servicethumbs up

Date of experience: June 3, 2016
Delaware
1 review
4 helpful votes
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This is a scam!
April 30, 2016

Ordered a charger with expedited shipping that never came! No one returned my emails and no one picked up the phone ever! Do not buy anything from this company.

Date of experience: April 30, 2016
Oregon
1 review
3 helpful votes
Follow Larry G.
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I ordered from MaxChargers because their website says "Fast shipping Daily" and I needed the charger immediately. Order confirmation received at 6:30pm on Thursday, April 28. According to USPS tracking the package was received at USPS at 7:24pm on May 10. It arrived at my house 2 days later. That is TWO WEEKS between order placed and delivery. Obviously not a USPS delay. While I waited I ordered a replacement cable from Amazon and had it in hand and working the day before I got my MaxChargers order. Not good business practices. Will not use again.

Date of experience: May 13, 2016
Haiti
1 review
1 helpful vote
Follow Katelyn C.
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I would give 0 stars if that was an option. They sent me a charger for my laptop two weeks after I bought it. And it was faulty, never worked. So after a month of contacting them, they sent me an RMA label to return it. I did. After three months I still don't have a charger or the refund I have requested. THIS HAPPENS TO OTHER PEOPLE, IT IS A SCAM! Don't do it. I filed a complaint with BBB but they are unaccredited. One of my biggest mistakes. Just spend the extra money and don't deal with this company. This company should be shut down.

Date of experience: July 10, 2016
France
1 review
0 helpful votes
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There Customer Service is very wonderful, your cal will be immediately catered, and problems will be solve in no time! Thanks to this company, you've help alot.

Date of experience: July 23, 2016

Overview

MaxChargers has a rating of 1.7 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MaxChargers most frequently mention customer service, year warranty and business hours. MaxChargers ranks 143rd among Computer Accessories sites.

service
10
value
10
shipping
10
returns
10
quality
10