Dina S.

The shipping was excellent! I received my order very promptly. But the charger did not successfully charge my laptop, therefore I requested a return authorization, which I received immediately and did not have to pay for the return shipping. The big issue has been getting refunded for the item I returned. It was only supposed to take 3-5 business days. Over one month later and I've still not been refunded. Under the circumstances, I would not take my chances by ordering from them again just to save a few bucks. Live and learn, as they say.