Matte Collection has always been efficient; from the SUPER fast shipping to the quality products. I will forever be a customer and recommend them for all 'Hot Girl Summer" needs lol. And to see them expanding their brand is both inspiring and exciting. I can't wait to see what's next for them!
I own 2 swimsuits from this company and I love their designs. Honestly, I wasn't crazy about swimsuit shopping until I happened upon Matte Collection via social media. I will be buying more from them!
I ordered some swimwear from this site and absolutely love each piece! The material was good, the pricing was perfect, and it fit like a glove! Id definitely recommend, and will definitely be ordering again!.
Bathing I bought was not sized properly, the 2 piece, the top was was too small, and the material was not flattering. They don't offer returns, which is ridiculous. Customer service is poor, waste of money. Before you purchase anything, pray that it will fit. Not buying from here ever again.
I was a little skeptical about the quality of the products when I saw the price. When I got my order, I was very pleased with the fabrics of the 2 swimsuits I bought. They also fit perfectly. I recommend Matte Collection to anyone, specially to curvy ladies like me.
They have changed the cut on the suits. I purchased several this year and compared them to the tops from last year which are the same style. This year the straps are extremely narrow. They also have small sleeves on extra large items. Guess what? They refused my refund. Didn't even offer to exchange. I even provided pictures to prove the difference in the cut. Keep your money!
I purchased a swimsuit from them and it was perfect! I am a curvy thick girl so it is sometimes hard to find sexy bathing suits in my size that fit perfect, but this one did! It was inexpensive, the quality was very upscale, and it qshipped very quickly. I definitely recommend to purchase from here.
I have been waiting a month for my refund for 2 returns because their 1 piece bathing suits are made for woman 5ft tall! I am 5 7' put the suits on and the cups were above my belly button. I have sent 5 emails so far to get my refund sent proof they received my returns and still no response from them. There a joke! Beware of this company.
I highly recommend Matte Collection. Their bathing suits are beautiful, sexy, great quality, and the shipping is fast. I have ordered two bathing suits so far and love them both. I can't wait to order from them again.
Love their site, love the follow up I received from the company. Most of all love their products. The fit was great the look is on point the site is clean check out was simplified. I am one satisfied customer and i will be returning.
The site has creative prints and pretty colors for swimwear. It's pretty size inclusive if you are plus size for the cut of swimsuits. I love the variety and the speedy response of the emails if you have an issue!
Overall I'm pretty happy with my purchases - some items do not fit as described and it's frustrating you can't view the reviews - also I noticed whenever I leave anything less than a 5 star it's not posted - that's not cool
I ordered from this company and only received half the items I paid for (keep in mind that standard shipping is $12 with a 1-2 business day turnaround). I received half of my items almost a week later and I have YET to receive the rest of my items (almost 2 weeks now). I inquired about getting a $12 shipping credit since I had yet to receive my items. They proceeded to tell me that they do not give credits. But what about the customer? I paid for shipping and expected to receive my items in a timely fashion, but no I'm waiting for my items and it has been 2 weeks. Very poor service! Will not recommend!
For this last past week I've been trying my best to get in contact with customer service to purchase an order. Unfortunately no one has this time to get back to their paying customers.
Item was stuck in a transit setting until 12 days after shipping (14 days max it stated for international shipping) I complained to their head office to which they suggested I do the chasing up? Then miraculously 17 days later the item had been delivered so it said, when I hadn't, no refund and no item. Do not trust.
Looks just like the model in regards to fit and style! Sooo pretty and comfortable. The quality feels like a million bucks. And love the affordable price. Very happy with my purchase! Will be shopping here again :)
The Matte swimwear collection is just what I expected it to be. I purchased the Adonis Sheer Cover up- Leopard and the Kai One piece- Orange and absolutely loved them both. Not only do I love the swimwear, I really loved the fast shipping. It was the fastest shipping I have ever experienced! Matte Collection is the way to go if you're looking for the best quality and fast delivery.
I am a curvy mature woman who has been looking for a sexy, quality bathing suit. I took the chance and order two bathing suits. My favorite was the Madison Multi-way. This bathing suit not only hides my belly pouch, shows my curvy booty but the quality surpassed my expectations. I not only told my daughter, sisters and girlfriends about this site, for the price, I'm already placing another order.
Matte Collection uses USPS for shipping yet is unwilling to reach to them to help me find my package. Matte charged me $12 for shipping and told me I should have paid for the $34 option if I wanted to guarantee that my package arrives. They are refusing to refund me. Buy at your own risk!
I love Matte Collection! I'm a returning customer (2nd time to be exact) and I'm as satisfied as I was the first time. The items and just as good as the prices, quality and fit. I ordered a few pieces about two weeks ago and it came right in time for my vacation and packaged nicely. The customer service was great, I received really nice emails thanking me for returning and purchasing again. I really love everything overall and after washing the items are still intact!
Overview
Matte Collection has a rating of 3.3 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Matte Collection most frequently mention customer service, bathing suits and great quality. Matte Collection ranks 82nd among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members