Material World has a consumer rating of 4.54 stars from 884 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Material World most frequently mention promo code, good prices and great experience. Material World ranks 2nd among Used Clothing sites.
This company responds to reviews on average within 2 days
No positive highlights yet
So far so good. You should always follow up to make sure your customers are satisfied with their order.See positive reviews
I sent in a trade-in and over the course of 2 weeks, I emailed the company multiple times about my offer not being ready yet and the automated emails kept coming back to me saying "your offer will be ready in 3-5 days". I have not heard anything from the office yet nor have I received my package back. I am outraged by their horrible level of customer service.See critical reviews
They accepted brands that no one else accepted. However, they are very slow and unresponsive. Bad customer service.
They received my box end of August. It is now 10/9 and still no offer. Called and they said they are running behind. Wish I never sent anything in.