MatchReviews 1,218

THEY ARE FAKE THEY SENT FAKE NOTIFICATION OF ROBOT PROFILES THAT THEY ARE INTERESTED ON MY PROFILE, AFTER MAKING A PAYMENT TO SEE THOSE PROFILES, IMMEDIATELY I PAID, ALL THE 300 PROFILES GOT DISAPPEARED... WRONG DATING SITE
My email to them...
You don't want me on match.com but you want my money on match.com.

Please refund my money back to me, was it a crime sending multiple messages such as 'how are you doing? Or "hello" or "hi "to those who looked at my profile, I am not on match.com to flirt... Has anyone said I threaten them? Or harass them, has anyone reported me that I did sometime wrong to them or do silly stuff nude pictures etc.,

I am not pleading to come back to match.com all I need is my 42.99 give me my money back... You have forged me with your website alert sending me a fake notification that I had 300 people looking for me... Please refund my money to my PayPal account because I work hard to get my money,

You cannot hold my money for service you don't offer me, if you don't want me in on your website then kindly refund me payment.

I wish I had read all the terrible reviews on this site and others, before I had signed up for 3 months. Gone is 76.00 and nothing whatsoever to show for it. Match.com lures you into looking at profiles and sending an email which forces the other person to reply (if that person is even real, most are not), so to read a reply you have to sign up. It is a classic bait ans switch con. So then, having paid, you do a search and such and most profiles are fake or are people who put up a profile but had not subscribed yet so can't even get back to you anyway. I have heard back from about 4 real people and got sent messages from all kinds of scammers, saying they are men when they weren't and asking me to text them, which I didn't. It pisses me off to no end that this business is allowed to exist at all! Taking your money and allowing all the con artists and god knows what they are on there. Fraudulent! Stay Away! And in addition to that, file a complaint with the Better Business Bureau - find them online, it will ask you which location/chapter, go to Dallas, TX as this is where match.com corporate headquarters are at. Go there and file a complaint. If everyone does this maybe they will finally investigate and shut them down!

I joined on April 9th and got no responses from anyone that met my criteria. Instead, I got contacted and matched with men who were outside of my age, distance and race preferences. I was even contacted by people with fake profiles. My experience was horrible.

I tried for a week, to see if there would be any improvement, but there wasn't so I contacted their lousy customer service to cancel. I was also charged $77 for three months of service. When I called to see about a refund, even for two of the three months, they refused. I even spoke with a supervisor. Still no success.

DO NOT USE THIS SITE! It is horrible and they will not refund your money.

I convinced my friend to sign up with match.com 3 weeks ago. I paid for her subscription in an effort to get her started. Over the past 3 weeks we've sat down together to look through profiles etc. They are all fake profiles. They use the same language in the text, some are insulting and some just plain make your skin crawl. I helped her respond to the couple that seemed real, much to our surprise, once she responded, their profiles disappeared. I called match.com and asked for a refund (I had paid for a 6-month subscription). I spoke to a supervisor, Kevin F. (who refused to provide his last name), who apparently was only capable of repeating that match.com does not provide refunds. He didn't try to defend the site or apologize for our negative experience. He also claimed there was no one above him to speak to. I asked him why they don't stand behind their product or care about their customers and guess what he said... yes, he said "we do not offer refunds". There you go, save your money and do not join this site.

It seems Match.com has so many affiliates they want you to purchase from, they are willing to abuse your trust (and inbox) at any cost. For example:
I signed on for a 'Free' ride to see what the fuss was about. Instantly I was receiving 15 to 20 spam mails a day! When I reported this to Match.com, they said, "We'll fix that right away, Sir." In all actuality, they did nothing. Still, to this day I receive spam from Match.com affiliates yet I'm no member.
NO STARS!
I do not support any company that turns it's hounds loose on every new customer that walks through the door, hoping to tear every last shred of paper money from their pockets before discarding them in a heap. I do not support a company whose customer service representatives are told to lie to the customers when they need assistance. And, I do not support greedy companies who say one thing and do the opposite. They need to be shown the door, and told to go!

I signed up for a one month membership, as I've had decent experiences w/ Match in the past. However, they charged me for a 3 month membership. As soon as I realized - approx 3 days after joining - I emailed and told them to give me a refund. It's a $48 difference, and I didn't budget for that. They said since I had sent emails, they could not refund me. They gave me $20 back, but that's not good enough! I told them I just want the difference back - but they still refused. I'm so sick of corrupt $ practices online. Is there nothing we can do?
I canceled my membership completely today. I have no access, even for the month.
Also, while they would not refund me, they cut my membership back to one month - wtf?

After having a terrible experience for 6 months, and payment was automatically processed for the next 6 months, I called to get my money refunded. I was told to suspend future payments and deactive the profile which I did and did not use the site. However, the refund was never issued and now I'm being told that it won't! If you're looking for something/someone specific, do NOT bother with this site. Not only is the customer serivce terrible, the options for matchs are not there!

This site is junk. It was recommended to me by friend and since October 2014 I am proud member of Match. Unfortunately for more than 6 months only two real dates appeared. More than hundreds emails were sent and most of them looks like went to the empty space. I know I am $#*! ugly but so bad luck... c'mon. Interesting thing happens a girl liked my picture and when I wrote her she deleted her profile. You will notice also that most of the profiles have couple of sentences and they look pretty the same.

Match.com is a total scam!
Be ready to call them as soon as u subscribed to cancel your membership that u wont be change after renewal! Because once they charged you there policy is no refund policy! I live in NY and im shocked that yesterday the company charged me 88$ for the next 3 month, today i noticed it and called them up to cancel and get a refund and they basically told me to $#*! off. It is outrageous that they wont give me no full no partial refund! Their response was- You've been using our website for a DAY!. WTF. So charge me a dollar for it and give me the refund of 87$, will you? Nope, no refunds. I would love to see where the ratings are coming from that Match.com is the number 1 dating website? Im a customer and im not satisfied w matches and customer support and there is no Yelp or Zagat to rate it

They are a scam. I recently thought bought joining and thought they would charge my account by month so when I got to the preview page and saw it was gona charge my account the full100.00 I didn't continue the transaction... they say I did authorize it n I did not and now say I have sent emails to people and I have not... I have cancelled everything been trying to get a refund since it came out of my account yesterday but they say they will not refund me anything it hasn't even been 24 hours since they took my money

Signed for a month paying more money because I just wanted to try amount. I never read, see, or listen about their authomatic renewal membership system. They charge $42.63 again and when I call their customers service they were rude and didn't give me the money back because basically they renewal the payment without your permission and you can't do anything about it.
They close the phone and roll me they will not give my money back

I just signed on SiteJabber to post this review.

DO NOT USE match.com. All there is on there are scammers. I signed up 3 days ago and ALL of the people I met say they are in Ghana. Even a profile that was listed as close to me stated that they were in Ghana. I'm calling them to cancel my subscription and request my money back If they ask why I'm cancelling, I will flatly say"your site is all scammers. You need to clean those out.: If they refuse, I will go to the media and expose them. I live in the nation 3rd biggest television market. When that report airs, I'm going to record it on my DVR and post it on YouTube. THEY WILL PAY one way or another.

UPDATE: March 2,2015 9:45 A.M. I called match.com and asked for a refund. Having read the reviews, I expected what happened. They said that they couldn't police all the members, yada yada yada, and they refused to refund my money. I calmly said "Thank you" when I REALLY wanted to use another work that ended in k rather than "thank" but like Arthur Fonzerelli I kept my cool. I hung up and IMMEDIATELY called the local CBS station (KPIX). The outgoing message said that calls are returned between 11 AM to 1 PM Monday. Through Friday. I left my story. Now we'll have to see what happens next. I'll update here... stay tuned.

UPDATE 04/06/15 Well, I just got a call from KPIX today. They want to do the story. YEAH! Match.com, I'm coming after ya! Film at 11.

Just fyi... my husband and I have decided to divorce. Howevever no papers have been signed yet. Yet somehow he has been able to post on match, com for several months now that he is divorced and new to the dating scene. Be careful who you are choosing to date on the website because obviously they are able to lie in their profile and no one is doing a check to verify their marital status.

I would have to say my experiences on this site are mixed. After learning how to sort through the scammers and fake profiles, and sending out a lot of emails that were not responded to, I did manage to get quite a few dates. These went really well at first and I was even in a brief relationship, but most of the women seem to have various types of mental health issues that take a while to manifest. It has been a roller coaster of getting my hopes up about someone only to find out that there are barriers due to underlying "issues" that they have. This is not the site's fault but may be endemic to the types of people who tend to use it. The old fashioned way of finding dates, ie. Getting involved in some type of activity and meeting the people who are interested in that which you will then have in common, may be the best approach after all.