MatchReviews 1,218

Do you know how much time I wasted on Match? Two years!
Match gave me only one date with a selfish drama queen. It might have been a good service years ago, but it's not the case any longer. You can contact women endlessly going round and round in circles with no results. Match is not a client-oriented platform anymore. All they care about is getting as much of your money as possible. For this purpose they use fake accounts and bots.

I created a profile and later that same day I was locked out of my account. It took forever for match customer service to respond and when I was given access I noticed that someone had hacked my account and sent 20+ likes to other members profiles without me approving or knowing of this. So the employees hacked my account and sent messages and likes to random members. When I complained a day later a match rep., emailed me saying it was technical difficulty. A big fat lie! This was a deliberate sabotage. Match is a corrupt and evil company run by InfraGard and they take your information and sell it to government agencies and private companies. Basically Match employees used my personal profile to make a joke out of me and send messages and likes without my approval, a massive breach of trust and illegal use of my pictures and profile. These people are sick and evil. DO NOT TRUST THIS COMPANY. IT IS NOT THE SAME MATCH.COM FROM 5 YEARS AGO. BUYER BEWARE! Any company that has no phone number is no good and not trustworthy. There are many good dating sites but Match.Com IS NOT one of them. DO NOT SPEND MONEY ON THIS CORRUPT COMPANY!

Watch for: widowed, has immigrated to the U.S. from Ireland, France, etc., has a child who lives outside U.S., travels for work, involved in mining. Lives in a small town most people are unfamiliar with.

Grammatical errors, seems to forget what you've told them and avoids answering all your questions. Compliments your writing style.
Won't answer specific questions about where they live

Ask them this: Where do you like to eat/ walk/run/bike/fish/camp in (their hometown)?

What genres do you like to read / watch? Tell me about where you grew up.

DO NOT switch to email or texting or phone calls upon their request.
Report them through Match customer care BEFORE you let on that you suspect them. Otherwise they disappear b4 Match can block them.

Signed up by mistake for a bronze member ship which gets you nothing. Just lost 10 bucks a month. RIP OFF.

I am unable to report inappropriate behaviour from someone on Match.com
They say to do it on the bottom of the page of an email of the person, however not many people email each other.
Therefore it is too difficult to report someone unless ou have emailed them - which most people do not email. Shame on Match.com

First, I am a paying member. Three months in on a 6-month subdcription. Match kept sending me validation codes even though I was having no difficulty signing in. Finally, after weeks, I brought this to their attention. They locked me out of my account. I did not engage in any abusive activity on line; zero. I was there for the designed purpose. I was respectful, decent, no untoward language, photos or anything offensive. I cannot log in and I cannot get a password reset. I am angry. They have no customer service phone number; in fact, they have no customer service. It's amaziing. I just started talking with someone local and they lock me out. That's why I am suggesting that others think twice about a purchase on that site. Find out if a contemplated site has a customer phone number that works extended hours before wasting money on a place like Match.com. All they have is some sort of on line chat service. Actually, they have a chat bot but it is a mechanical AI that is dumb as a box of rocks. It doesn't recognize or offer solutions for anything that can happen on their site. I asked for a password reset. Nothing. No acknowledgment. It's as if they have barred me from my account. Well, in fact, they have. Thanks for reading.

I reported a problem with their matching algorithm two months ago. During each interaction with customer support, I was told that they would escalate the issue and it will be fixed soon. In my corporate experience, escalation of a customer-facing production issue means no one goes home until the problem is resolved, usually in less than 24-hours. For match.com it apparently means they'll just keep stalling and placating the user. Either their tech team is incapable of diagnosing and resolving the issue, or they are so overwhelmed with other bugs in the software that this one is at the bottom of a long list of software issues. You have many other online dating vendors from which to choose, I suggest trying one of them.

Signed up for 6month.
I was never sent anyone remotely interesting. I couldn't understand why or how I was sent people who did not have any of the interest I specified.
When you tried searching, the results were limited to only who they though may match your profile and not who all who is actually on the site.
Tried to remove my profile but they kept saying it was not expired. Removed my billing info so that would not be automatically renewed and yet it was still renew.
Extremely difficult to cancel. Almost impossible and absolutely no option to reach a customer service. No help whatsoever.
They assigned someone as your coach, yet no way for me to reach out to that person for help.
I'm extremely dissatisfied.
I used Match years ago and had a more favorable experience. I can only say that the service has deteriorated quite drastically. That's a shame.

I've been on Match.com for about 4 months now and the Profiles seem to be Fake most look like Models and when you respond to a like you never hear back. If you ask me its a Scam to get your Money and give you nothing!or if you do send them a Message they will read it but not respond. Very Rude if you ask me.

Be careful whit this page in my experience they charging me twice they where charging me twice a week I call to claim them the guy who attended is a scammer this guy phone number is *******310 please not used this platform

This site is basically a scam. They lure you in to buy extra stuff that doesn't help you at all. And when you have a problem customer service really sucks. I will warn everyone I know to stay away from match.com

First of all wow. I received a message asking if I wanted help from a match.com employee to find really good matches for me. I agreed. I received a message in my DMs from the employee promising to get back to me in 48 hours. She never did. Instead the message sat at the top of my DMs. No way to delete or respond. The site shows you when people are online lol which is well if they're not responding to you it's a little off putting. Honestly I'd rather not know if that makes sense. Also nearly every single man I matched with if I didn't respond within 30 minutes or less would write something like Are you shy? You just don't like me? Hello? Did I do something wrong? Did I say something wrong? Did I upset you? It's really exhausting. It definitely was not worth the money. Most of the men I saw were also on another site that's free. Then Match gives you the option of writing to people far away. Why are you writing me from 2500 miles away when people hesitate to date when the distance is 30 minutes.I'm really disappointed by the app. And the employee just never responding makes it look really bad as a company also. Use the free apps.

Same as any other. High priced hookers looking for deep pockets and movie star looks. Unfortunately dating sites and shallow women go hand in hand.

I have been on and off Match.com for years. Years ago match.com was a fairly good site and I had met some nice people. Today it seems its only goal is to gouge customers for as much money as possible while customer service is practically nonexistant. Now they have no phone support. The new messaging system between members is horrible and it is very difficult to even find out where your messages are many times. It is also difficult to go back and monitor previous conversations with other members. After 30 days the messages go into some sort of wierd archive. They also now use some wierd ambiguous system for labeling their features. Again, their messaging system is horrible and the site has really gone downhill. They really need to find a decent web designer. I cancelled my membership.

In my opinion, this site is a scam! It's the same profiles each month! The month that I don't pay the subscription, they are emailing different, new profiles. When I pay, I don't see the new ones! That's just to lure you back! CANCEL your subscription before the next month, if you don't want it. This site will debit your account at midnight and refuse to reverse the fee!