I am done with this company. Everything I have ever purchased here comes apart at the seams within a month or two of purchasing.
As others have wrote their click and collect system is a disgrace awaited 15 days for email to say item had arrived only to drive 9 miles to be told item is still in transit AVOID
Ordered item (click and collect), informed when despatched, but not told when it was in store. Waited three days for the text to say it was at store
Amazing service and product! Great staff who go out of their way to help. I would definitely recommend.
Do not order clik and collect and think you will get it 5 working days from tues is next tues sat and sun not working days even when shop is open
Overview
Matalan has a rating of 1.5 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Matalan most frequently mention and customer service. Matalan ranks 1792nd among Women's Clothing sites.
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- Liverpool, MERS, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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