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Marriott has a rating of 1.86 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Marriott most frequently mention customer service, front desk, and fairfield inn problems. Marriott ranks 418th among Hotels sites.
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Any time I travel somewhere, I seek Marriott hotels because I'm so used to staying overnight in their apartments. The level of services is beyond the sky, they always cater to the needs of visitors and do everything to please them. I suppose that is the direct of evidence of how the service influences the brand awareness and creates trust from clients. I can't even count how many times I stayed in their hotels, but I don't care, the main - I have a joyful time.
Please beware. Marriott is dishonest about the benefits for titanium members. They have discriminatory practices when it comes to annual choice benefits. Make sure you record every transaction. Their customer service staff are totally incompetent and don't understand basic English. Buyer beware!
High quality service at a reasonable price has always been offered by Marriott. At the many Marriott Hotels that I have had the pleasure of staying in, comfort along with warm, personal service is always to be expected.
Towne Center Suites in Tucson do provide spacious clean and comfortable accommodations but although staff are very pleasant, they fail to provide necessary service to keep coffee on hand and frequently allow items in breakfast to run out. They need to monitor it more frequently. I had to request coffee replacements 5 times. Breakfast is high cholesterol with minimum healthy choices except apples and oranges. Their remotes for tv in lounge do not work and are sometimes lost.
Great spa, very quaint and intimate. I only rated a 4 because of no steam or sauna rooms. The facilities were well organized and clean. The staff was on point with their knowledge of services and products. Would definitely visit again.
Marriott has some good and great hotels across the country. You have to carefully watch their prices because you can find comparable hotels are cheaper prices. Overall, Marriott is a good brand name.
We have stayed at many other hotels before, but ever since we booked at the Marriott, it has became out place to stay when we travel either near the mountain range or the beach site. The staff are very professional and friendly.
If the US were run by Marriott we would all be better off. People used to say that about Disney but I think Marriott is smarter and less greedy.
If you are in Europe and your hotel Wi-Fi does not work and you are tired of paying for small rooms and small cold breakfasts, move to Marriott.
There is more consistency in the hotels and better value for the money. These people are very smart and honest and plan long-term.
I do not like the people at the front desk of the Marriott in Rio. They are not friendly or helpful.
I wish they were a bit cheaper- I would definitely stay more often
Marriott is not in any way distinctive, but the hotels are dependable.
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