MapQuestReviews 207

I have contacted them several times stating they have my business as closed, still not fixed. The are putting out false information about my business.

My business has been closed for more than 12 years now and they still have me listed despite numerous, numerous repeated requests to remove my listing. I find that their site is badly out of date and only causes me to receive spam phone calls. It is annoying to try to deal with their customer service who takes my requests to remove my listing and simply ignores them. If they are 12 years behind the times with me, I wonder how badly they are doing overall. Mapquest should just shut down altogether if they are really that far out of touch.

Tried getting directions by car from point A to Point B and found the site utterly impossible and a waste of time. When out of frustration I changed the start point to make it easier, the site insisted on starting from the initial start point entered. Then, whatever appeared on the window could not be read because of all the ads. I would never recommend this site

Posting rouge info, unknown photos, incorrect map locations, showing duplicate locations that do not exist. Its intentionally executed to blackmail us in to paying services to fix their false issues they ilegally created - to collect money. I guess we can all do these type of business practices now, its all good in USA

Thanks to "mapquest" I could not attend My Nephew's funeral due to mapquest horrible directions! I was so saddened and heartbroken. Mapquest directions first started by saying that it would take me only 1 hour and 30 minutes from My home to My destination when in reality it took Me over 3 hours! As mapquest sent me through the longest way to get to My destination! And thanks to them I could not make it on time for My Nephew's Service :( Memories like this can never be replaced. I would and will never recommend this website for any kind of directions! As I found out from another website "google maps" In fact that My trip would take "over 2 hours" and not 1 1/2 hours like mapquest informed me of and especially when mapquest had sent me through the heaviest traffic directions causing me to miss such a special event in My life which I can never relive. I am so very disappointed in mapquest! If possible and if I could I would sue mapquest! That's how upset I am with this website! :(

I travel all over and Mapquest USED to the best to route my trips. Now I can't move my routes so that I can efficiently see what I want to see and the routes I want to take, the way Google Maps does, but Mapquest was WAY better at letting me move and choose my route than Google Maps. The site now makes users SPECIFICALLY choose something and sometimes it can take 5-8 attempts until it does what the user wants. Change it back because Google Maps does not let users pre-plan trips, especially in National Parks. You can't plan a trip to Yellowstone or Glacier if you're planning in January to go in July because the roads are closed and Google forces an alternate route that cannot be changed.

MapQuest used to be great a long time ago. Seems like lately they have so many incorrect business addresses and sometimes mapping businesses to houses. It's very strange andmakes MapQuest unusable.

The ads/banners are extremely irritating. Some companies never learn the lessons of history, or maybe they getting paid by their competitors to showcase how bad things are on the other side.

This guys ripoff! I have called a day before and setup the appointment and when the Locksmith Pros came and opened 2 locks and changed them Tom Locks form Locksmith Pros charged us $800. Beware of who you call get a price or ales they rip you off!

PUT IN 15 ADDRESSES AND WOW... THE ROUTE PLANNING IS TERRIBLE! NO WAY DOES THIS ORGANIZE IN ORDER. POINT A TO POINT BE IS 3 MILES APART, BUT MAPQUEST PUTS IT AS POINT A TO POINT H AND THEN TO POINT B AND THEN L... NO NO NO JUST TERRIBLE

Long time user and in my opinion, Mapquest routeplanner used to be an excellent program to effectively plan multi-stop trips. I Have tried to use it for the last couple of months and it is now totally dysfunctional. It will not effectively or efficiently download Excel files. When I manually load the addresses it changes all of the addresses to the same address. And if it does indicate it "re-ordered" the stops, upon inspection it has not. I have followed all of the Mapquest route planner recommended fix's numerous times and they did not do anything, just resulted in a big a waste of my time.

It takes forever to work and if you are planning a route forget it, this tool should be erased. Fix your website or get off the web

I can get walking/driving directions but no transit directions. This is useless. This is useless and it wants me to keep saying that until my review is long enough to be helpful. Is this long enough? It's still useless.

Had a great experience and would recommend it to everyone that's looking for a good deal and dependable vehicle. Sales Force is very professional.

When I type into the address fields, many of the letters that I type are skipped. This isn't happening when I type a document, or anywhere else - just the mapquest website when entering addresses. Also, it used to be able to make better guesses if you didn't get the address quite right, but now it just plays dumb. It's way less user friendly in July of 2022 than it was when I last used it - maybe a month or two earlier. Booo! To changes that aren't an improvement.
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I use to use mapq a while back, I can NOT believe how much it is screwed up, 15 minutes and still won; t give me directions, It's a good thing i have Google maps. What a fricken disgrace these people are at mapq.