Wow, what a scam. My gf and I wanted to try couples therapy. Actual therapists were great. But then I started getting recurring charges even after checking the subscriptions page many times. I wrote to support. You have no subs they said. I said but look at the charges. Then they said they deleted my subs. More charges, and more, and more. You have no subs they say. Then they say, try this web link. It's a link to register! I already have account obviously. Then I realize support is clueless and change web link to /subscriptions and I finally found the page (it's not linked anywhere from the main page after you login, I just had to guess it). Even that page which showed some subs just gave an error when trying to cancel! I tried three browsers, two laptop, one phone. Same. More charges. More charges. Finally I started blasting company emails. Delete my credit card! Help! Along comes the grievance team. They apologize for the "chaos and inconvenience" then promise a refund of charges I had not agreed to and had no way to cancel. Weeks later, more false promises "check is in the mail" in other words. Hhahahah. Scammers. Finally I keep emailing and then the last scam hits. Because I bought a 4 pack, their system kept putting the fraudulently charged recurring subs into the queue first to use them up. This happened between the time I began asking for help and the time the grievance team made that last "check in the mail promise." They claimed because it was "ongoing" now I couldn't get a refund but hey, I could still use the sessions I had bought if I wanted! Lol. No thanks. I had stoppped using the app entirely after I realized it was a scam. Bank of America refunded me, BBB got no response from them so that'll give them a big negative rating which they absolutely deserve. Stay away until the owners of this scam app and scammer accountants, support, grievance team, etc are all fired and replaced with a board of directors and real customer service with a workable app that let's you cancel subs and delete your credit card.
I used FitMantra which is under Mantra Care. I signed up for 7 day plan as a trial and little did I know that it's automatic renewal. However, the dietician assigned did not respond. Reached out to the support team, I changed dietician 3 times and all did not respond well. I asked for a refund. They gave me partial refund when in fact I didn't use any of the service nor the service itself worked. Basically a scam. Do not use this app.
MantraCare's therapy sessions have truly made a positive difference in my life. The therapists are not only knowledgeable and compassionate but also great listeners. They've helped me with practical strategies to manage stress and improve my overall well-being. I can't thank them enough for their support and guidance.
MantraCare has been a true blessing in my life. I've struggled with anxiety and depression for years, and finding effective therapy that fits my schedule and comfort level has always been a challenge. But MantraCare changed everything. Their online therapy platform is user-friendly, and I was matched with a compassionate and highly qualified therapist who has provided invaluable guidance and support. The convenience of virtual sessions allowed me to open up and share my thoughts and feelings more comfortably than ever before. MantraCare's commitment to client well-being is evident in their prompt responses and dedication to my progress. The weekly sessions have helped me develop coping strategies, improve my mental health, and regain control of my life. I can't thank MantraCare enough for the life-changing experience they've provided. If you're seeking the best online therapy, look no further than MantraCare. They've made a world of difference for me, and they can for you too!
Mantra Care providers are at risk of needing mental health support themselves due to the stress of having to dea with a terrible app and lack of payment. These scammers get you to agree to be onboarded with them. By the time you realize that no matter how much you chase them you are not getting paid, it is too late and they already had 10-30 clients using your service for FREE. That's right, you work for free and there is no point trying to get the money from them. They wear you out until you're gone and let the next sucker in. Providers, stay away. Clients, find another app. You are also being used.
MantraCare goes above and beyond to make their clients feel valued. The customer service team is responsive, knowledgeable, and always ready to assist. No matter the issue or question, they handle it with professionalism and a smile. Highly recommended.
I can't speak highly enough of MantraCare's therapists. Their dedication, expertise, and empathy are unparalleled. Therapy sessions here are a lifeline for anyone in need of support. I am grateful for the positive impact they've had on my mental health and well-being.
MantraCare's therapists are both professional and caring. Their combination of expertise and genuine concern for their clients sets them apart. I'm immensely grateful for the positive impact they've had on my life.
MantraCare has been a lifeline for me in my mental health journey. Their online therapy services are nothing short of exceptional. From the first session, I was matched with a therapist who truly understood my needs, and the connection was instant. The convenience of online sessions meant I could access therapy from the comfort of my own home, which was a game-changer for me.
The therapists at MantraCare are not only highly qualified but also incredibly empathetic and supportive. They provided me with tools and strategies to cope with my anxiety and depression. The platform itself is user-friendly, making it easy to schedule sessions and communicate with my therapist.
The impact on my mental well-being has been profound, and I can't thank MantraCare enough for their exceptional services. If you're in search of the best online therapy, look no further. MantraCare is a game-changer in the world of mental health support.
MantraCare has truly been a game-changer for me in the realm of online therapy. From the moment I signed up, I was impressed by their user-friendly platform. The process of finding the right therapist was smooth and hassle-free, matching me with a professional who perfectly suited my needs and concerns. The quality of the sessions, along with the affordable pricing, makes MantraCare stand out in the world of online therapy. I can genuinely say that my mental health has significantly improved since I started using their services. I wholeheartedly recommend MantraCare to anyone seeking the best online therapy experience.
I recently tried out MantraCare for online therapy, and I must say I'm really impressed. The whole experience was so easy and helpful. The website is user-friendly, and I found a therapist that suits my needs perfectly.
This company has truly exceeded my expectations in every way. From the moment I reached out to them for their services, I knew I was in good hands.They have a dedicated and compassionate staff. Their commitment to providing high-quality care and support is evident in every interaction. I highly recommend MantraCare to anyone in need of quality care services.
MantraCare therapists are true healing artists.Therapy sessions have been a turning point in my life, helping me overcome challenges and improve my mental health. The therapy sessions are a journey worth taking.
I recently started taking therapy from MantraCare and I couldn't be happier with the experience. From the moment I signed up, the process was incredibly smooth and hassle-free. The platform is user-friendly, making it easy to schedule sessions with licensed therapists who specialize in various areas.
The therapists at MantraCare are not only highly qualified but also compassionate and understanding. They create a safe and non-judgmental space for me to express my thoughts and feelings. The convenience of being able to access therapy from the comfort of my own home has been a game-changer, and the flexibility of scheduling sessions around my busy life is a huge plus.
MantraCare has truly improved my mental health and well-being, and I would highly recommend it to anyone seeking online therapy. The quality of service, professionalism of the therapists, and the overall positive impact on my life have made this the best online therapy platform I've come across.
They completely ripped me off. No warning whatsoever that they were going to bill me again. Therapists themselves told me they hadn't been paid. The app itself doesn't work properlhy and the therapists and I had to find another medium to talk. Avoid at all costs. I came on here because I could not deal with work related stress and self-esteem. Mantracare simply added more stress into my life. Stay away.
My therapy sessions with MantraCare have been outstanding. And the therapist was a true partner in my journey, and their support was unwavering. My heartfelt thanks to the MantraCare team for their positive impact on my life.
I recently had the privilege of experiencing therapy with the exceptional team at MantraCare, and I must say that it has been a truly transformative and positive journey. From the very first session, I was welcomed with open arms and made to feel like an important and valued individual. MantraCare's commitment to providing top-notch therapy services, coupled with their team of dedicated therapists, has left me nothing short of impressed.One of the standout aspects of my therapy experience with MantraCare was the professionalism and expertise of their therapists. It is evident that they are highly qualified and deeply passionate about their work.The care, expertise, and dedication of their therapists are unparalleled, and I am incredibly grateful for the positive impact they have had on my life. MantraCare is more than just a therapy service it is a place where healing, growth, and self-discovery thrive, and I am grateful to have been a part of it.
MantraCare's therapists are both professional and caring. Their Therapy sessions have been a turning point in my life which really helped me out of my problem. They are honest and trustworthy. I would really recommened everyone who's looking out for the therapists they have the best therapists.
App crashes. Can't find message area where they are supposedly trying to contact me. Can't figure out how to schedule the $50 each therapy appointments I paid for. There is no customer service chat or phone line, and no videos on how to use the app. The only phone number (even the US area code one) rings in India so I woke that person up in the middle of the night but she's looking for business partners, not to help clients. It is fully unbelievable that this service is part of care plans including Cigna. Their refund policy is "If you dispute, we will come after your credit, send you to collections, cancel your account, ban you from the platform." Today, after sending multiple messages yesterday, I found my account has been cancelled without any reference to what I paid for, whether the app works, or anything. Garbage. Don't use it.
I have signed up to MantraCare for online therapy, and after navigating system glitches for 2 hours, I am now unable to schedule an appointment despite already having paid for online therapy. The whole experience has so far been very stressful, and I would not recommend this service to anyone suffering from depression or anxiety.
MantraCare's reputation reflects a dual narrative; while many customers praise the quality and compassion of their therapists, noting significant improvements in mental health, others express frustration over recurring billing issues and inadequate customer support. Positive feedback highlights the user-friendly platform and effective therapy sessions that have positively impacted clients' lives. Conversely, concerns about the app's functionality, difficulties in canceling subscriptions, and perceived lack of responsiveness from support teams have led to claims of a negative customer experience. Overall, while the therapeutic services are valued, systemic issues in customer service and billing practices need urgent attention.
This summary is generated by AI, based on text from customer reviews