MakeMyTrip

I really liked their services they send my refund for my partial cancellation, even my booking hadn't refundable policy, I love user interface you can book what you want by it's sort and filter features.
So I will recommend you all to try once And I am sure you will also love their services, customer behaviour.

My booking gets cancelled previous day and my trip got cancelled due to this. They are totally unprofessional and don't respond even after multiple calls. Uninstalling my app now. It should be renamed from "MakeMyTrip" to "unmakemytrip". Hats off for such unprofessional behaviour and no responsiveness.

They should change their name to CheatYouTrip.com as when their executive will sell a package by promising first class airline deluxe hotels even they'll mail these names but as you pay the advance you will get mails that the hotel has been changed the airline has been changed and they will give the worst time slots like 4.30 am if you ask for cancellation you will be informed that your deposit will be forefeited is this the way they are doing business and now they cancelled my trip but are not returning my money.

This website is a SCAM! When I tried to use it I booked for one day and then because of some technical glitch I got a ticket for another day! When I called them up immediately to correct it they refused to refund my ticket! They said I just had to buy another one! Any other airline or booking agency would correct such a mistake, because they are obligated by LAW to do so to make sure that mistakes like this are corrected! But this one refused to! I now have to take legal action against them just to get my ticket refunded! This website is a scam site, they don't care if you return as a customer as long as they can get whatever money from you they can whenever you are on the site. AVOID BOOKING HERE!

I travelled to Kashmir along with my wife and daughter with make my trip from 31-5-2015 to 6-6-2015. We all had a memorable trip. Every body from make my trip made it happen. They gave excellent arrangements where ever we went. The accommodation provided was excellent especially in Srinagar at Paradise Gateway. Our guide Yunus and our coach driver Parvez were very cooperative and very helpful throughout the tour. My special thanks to them. I want to thank Mohan the chef of Paradise Gateway Hotel in Srinagar for his hospitality and very tasty food. I found Kashmiries very friendly with us. I once again thank make my trip for making our tour memorable.

Guys do not book Holidays with makemytrip they can give you nightmares. Even after paying pull money don't even bother to call you back with details of travel documents. You will need to call them and follow up with them. The employees are so unfriendly they will not respond to calls they will not respond to mails and no one from makemytrip will actually revert back to you. 15 days before the trip they send you air tickets which are actually fake and cancelled tickets.
With my this experience I Feel I have lost all my money and while be filing for police case today for sending me a fake ticket and screwing up entire money
I have lost 1.5 lakhs for which I have not got any air tickets, no travel vouchers and no receipts.
If make my trip has some courtesy they will take some action regarding same as I have also written to management but no action from make my trip yet.

Hello friends I would like to share my experience about makemytrip.com I am using makemytrip around 1 years in this plate form mostly I have booked hotel. It provide me a perfect plan for trip and give me an good offer by which I can't forget it. The support staff who refunded the amount, followed me until the complete amount for which, I had to expend on a cancelled flight.

The support staff why refunded the amount, followed me until the complete amount is refunded.

The best thing about their website is that it show real time reviews along with the deal, as per my experience the reviews about the hotels about the hotels are so accurateas per the rating. I always recommend MMT.

This web time to load is very good.

I Had two bad experience with makemytrip.com. In one incident I lost over thosand
Doller just because their poor customer service, another incident is they charge me foreign transaction fee buying a ticket in usa site. I have request so many times to get my money back but no success, I guess this is kind kind of cheater.

I made a request a week before arrival and was only answered when I was checking in. There was no solution and my father had to check in a different hotel triplicating our expenses. The request was made because my father suffers from heights so he could not go over the 9 floor. I also requested for two single beds instead of a double but I was told at check in that it was not possible. I was never informed that the room was not going to be cleaned so that was another sad surprise when I got back. I phoned the lady that had received my request but had no solution, asked for me to wait for her to call back but she never did, neither answered her phone again (the receptionists at the hotel tried to help us in all they could but they couldn't even get in touch with the lady that was in charge of my reservation). I found the hotel through booking.com and chose Coconut Grove Sunny side Retreats, which now I kind of regret.

Staff at makemytrip is really "make-me-ripp". No aftersales support at all. They will call you 100 times a day to make payment. Once you have paid... no support what so ever. Wanted to change travel dates and wrote 10 emails made 10 calls (from Sydney!). No luck. They keep repeating same stuff all the time in spite of telling them the problem. Keep telling me to do online date change... I would not call these dumbos if online system was working!

We recently booked a family vacation to Darjeeling through Makemytrip.com for 3N/4 days. MMT presented us with multiple options for activities to book during our stay and we chose multiple activities during our stay. Our flight and hotel were fine. Local planning was horrible. The travel agency MMT used in Darjeeling(Arbhi Travels, Mr.Sharma) and their drivers were very unprofessional. MMT offers so many options for local activities but some of the activities are not even available. I called MMT customer service multiple times and that is another disaster. MMT's local travel partner, Arbhi Travels lies about giving us the tours that they did not give. Tried to talk to MMT customer service about it and to request a refund for the tours that we did not receive but I realized its not worth the effort. Please do yourself a favor and avoid this company

Little problem of to take permit to go to enter the states of Tamil Nadu, the driver has made our time waste of 3 hour, he misbehaving and answer in a very bad tone. After all we call our tour manager Mr Kuldeep and Mrs dipti but they didn't response and no any reply and solutions.

These people after covid have not kept customer service and has not refunded my *******rs from past 9 months. I am in the process of filing consumer court application. Please whoever is thinking of booking the tickerts from here. DO NOT DO THAT. Airlines which actually suffered losses are returning money, its better to directly book from the airline website. These makemytrip people are frauds. No human customer service. Ridiculous they think our money is joke.