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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Was pleased with the overall simplicity and quick results.
Kevin Aponte was awesome and a big help especially since this order was made on July 4th week when it said they were short staffed due to the holiday.
Personnel are very helpful and they return phone calls promptly, It was a pleasure dealing with them
Our Urn was packaged very well to be sure it didn't break during shipping. It is great quality and beautiful.
Adult size product bit too large for Asian, 150 cubic inches size available is recommended.
Cassie was just the best representative you could have. Bright, pleasant, and so helpful. I would recommend this company because of the great customer service I received and a good variety of products.
I am recommending Mainely Urns to anyone who asks and have told the funeral home about them as we. The only hiccup was the shipping didn't arrive as planned and the box was beat up. The urn was packed safe inside though & no damage.
My dad recently passed and I was presented with his military honors flag. While I bought a case to display it in, I wanted a plaque or sign that honored him. I loved how easy Mainely Urns was easy to design and when it arrived (quickly I might add), I loved it.
I shipped to a relatives house I was visiting in order to bring home to Hawaii. It was well packed and looked as on the website. The person who helped me was patient and answered all my questions.
Thank you so much, the plaque is perfect and the spelling of Joee was correct. Your attention of her spelling was beyond reproach. My daughter was a beautiful human being and loved by all of our family. She truly was our Twinkling Star!
Kevin was great. We ordered two urns that arrived in just a few days. They look great.
Great customer service and fast shipping. The urn was exactly what we wanted and is beautiful.
Thank you for your prompt and kind attention. The USAF urn is perfect, exactly what I'd hope for and also beautifully engraved. Also, it arrived very quickly, and incredibly well wrapped & packaged. Thank you so very much.
The shopping experience was beautiful, seamless and responses from them were quite prompt.
I am pleased with the product itself, however I was a little disappointed as the images and writing did not appear to "pop" as much as I expected and I wondered if the "marker whitening" was actually used on my Plaque.
I love the many choices and colors that you have.
The website was very easy to use. Delivery was also fast and arrived in the time I was given.
I ordered (2) items which were shipped in a extra large box( within boxes) with an excessive amount of non-biodegradable packing material including styrofoam peanuts, yards of plastic wrap and some compressible packing peanuts( still not compostable nor recycled)
They take so much care with the products they make, why not use environmentally friendly packing material?
Appears to be nice product and fast delivery. Communication was exceptional.
Beautiful color, perfect size. Nicely done. It is just what I was hoping for.
We had a tight timeline and we were so appreciative that the urn came sooner than expected. It was very well packed and came in perfect condition. At a time of grieving, Mainly Urns made this sad time a little easier for us. Thank you!
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.