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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Everything was designed as expected. There was no stressing or worrying about the whole process.
The entire process was fairly painless. Design team quickly reached out, proof was beautiful. Quick delivery. Customer service was top notch, have to thank Kevin specifically for all his help. Highly recommend.
It was a pleasure working with Kevin on my order. We wanted a design that was not listed on the website. The Mainely Urns team was able to replicate exactly what we wanted. Thank you!
I purchased an urn for my cat. Very satisfied with the craftsmanship and quality of the piece. Customer service was also responsive and supportive. They were clearly invested in making sure that I received exactly what was needed.
The ordering process was easy and responses to questions were quick. Highly recommend!
Everything that was discussed on the phone was exactly as requested.
I can highly recommend it. I would urge anyone mourning for a pet to give it the final home honor of such a wonderful urn.
The quality of the product is unbelievable. Their Customer Service was amazing.
Easy online ordering with great follow up to make sure everything was right on.
Great experience fast shipping, great customer service
I don't know why these items have to be as expensive as they are. So I chose the low end of the price spectrum. It works - but there were other urns I like better, on multiple sites. This was among the most affordable.
Original urn we selected was discontinued. Was notified and given the chance to select a different urn of similar style. Fast shipping.
We needed a rush order on our Urn and they really helped us out. Communication was great and easy and respectful of our needs.
Went above and beyond and helped greatly during this difficult time
It is clear that MainelyUrns truly cares about the work that they are doing and honoring the request of the family and respecting the deceased. The turnaround time was fast the work is beautiful and every bit of the experience you could tell that they wanted to do it, right
This whole experience has been hard, but Mainley Urns has made at least this part a little easier. Beautiful products and very nice customer service.
This is my second time using this company. Highly recommend, good quality!
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members