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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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The process of buying this urn was great. They reached out quickly with a proof and it arrived very soon afterwards. The urn is a perfect resting place for my soulmate kitty.
My urn came out just how I imagined for my beloved dog. Very pleased with the service and it arrived quickly. Thank you
Through my sobbing tears and cries, the customer relations team efficiently handled my overnight request for the casket for my tiny best friend of 15 years. Thank you
Needed two grave markers, one for my mother and mother in law. Wanted something that was well crafted but still affordable. Stumbled across this business in my search... read the other reviews and they were all fantastic. We ahead and ordered, we were able to customize. Once we recv'd the items, they were actually a whole lot better than expected! Nice and heavy and the engraving is perfect. Would recommended to a friend if they are in need of a memorial piece.
Such a smooth process. You can tell they are well experienced and do quality work when it arrives. Sounds like traveling on a plane should be easy since it can be x rayed. Lord willing the airport makes it a smooth process. Many thanks!
I lost my baby girl and best friend, Blackie, on my birthday this year and wanted to do everything I could to give her a beautiful send off. I searched for cat caskets, found your site and ordered the 30 inch casket with the burial vault. They came quickly, in the the same box and, while the vault looks gorgeous on it's own, I really couldn't believe how beautiful the casket itself is. I strongly recommend this site and your products
Had a slight issue with my order and customer service went above and beyond to make things right. All items were beautiful as expected.
This is just the urn I wanted! I have one little furbaby in an urn just like this already. No only did you have the urn I wanted, It came quickly. Thank you!
Everything was done as requested, and in a timely and efficient manner. Hope not to have to, but would use Mainely Urns again if needed.
The urns we purchased (had to buy two, both our dogs passed away about a month from each other) were perfect and exactly what we wanted! Mainely Urn's was quick to get us the proof after submitting our order and had the custom urn to us within about a week. They look great with not even a minor imperfection! Would definitely recommend!
The selection is fabulous. I was able to find an urn for my beloved Molly(cat) in my price range, and it fit her personality. It arrived very quickly and is perfect, l absolutely love it. I appreciated the fact customer service confirmed my order went through, confirmed personalization and confirmed with me that I received the urn.
The urn is more beautiful in person than the picture online. Shipping was quick. Thank you!
I appreciated that an email confirmation of my personalization was sent before production. Great communication every step of the way.
Once I decided on what I wanted and needed I put in the order and it took about 2 days to get the proof and approval for me to review and send back. Then only a few days to actually receive the Urn. It was packaged so well to prevent damage during shipping. Even after 27yrs it was as if it were just yesterday, and I was so pleased with how it looked. I picked the Nave Blue and Gold MK-CL-ALL as my husband was a Navy Vet and Chief of Police. It is so fitting for him.
I am very pleased with the urn I received. The turn around time was great, and it looks wonderful. I am so glad I chose Mainely Urns to design a memorial for my friend Baron
I purchased a double heart for my parents' urn and it looks beautiful. The dark slate plaque for the peony garden to commemorate Mom is beautiful, as well.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members