MadMusclesReviews 849

Rated 1 out of 5 stars
I would give it a zero if I could!
I would give it a zero if I could!
The sign web pages are a pain!
I filled out the questionnaire and never got my plan! I had to start over and it would probably make me pay again or not get my plan!
So I asked for a refund right away and they said they would not!
There are other apps that work a lot better for a work out plan!
Stay away from this app!
They are pathetic and lousy customer service!
It takes days to get a response!
Scott

It will take your time to fill out forms and answer questions and at the end tells you you must pay. Why wasting peoples time!

I unsubscribed several months ago and only just found out that it was still being charged to my account. They refused to offer me any kind of refund. SAVE YOUR MONEY. Don't get scammed like I did.

Complete robbery, no plan, bait and switch, impossible to cancel and awful customer service, stealing money.

I am extremely shocked by the lack of integrity of this app. If possible, I would give it zero stars. The people running it are nothing but thieves. They take your money without permission and refuse to refund you when asked, hiding behind obscure terms and conditions. Please be cautious before opting for the free trial, as you might end up losing a substantial amount that you'll never see again.

Responded to a popup ad, they tout all sorts of features and benefits, and an inexpensive deal for ~3 months of service for $25 dollars.

What they don't make clear is that to actually receive all the services initially advertised requires purchasing add-on services. Screen after screen of added costs.

Attempted to cancel online - and couldn't. Messaged them and they canceled my auto-renewing plan, but refused to refund my initial payment because they "have specific rules and policies in place that guide our decision-making" and my "situation does not need the criteria for an approved refund" instead of a refund they offered me three months free for an app I have never used and never will use.

STAY AWAY FROM THIS COMPANY!

There was no statement anywhere in the sign-up process BEFORE they take your credit card info, that you must have 16os capability to receive/download a fitness plan. I cancelled within seconds (immediately after the card was entered) when finding this out as I do not have 16 os. Then they informed the "refund policy" requires you must use the fitness plan for 14 days to qualify for any consideration of a refund. How can I use the fitness plan if I cannot even download the app? This is a predatory business practice. The company expresses zero interest in creating a positive customer experience.

Fake and charge in your atm... Son unos tomadores de cuidao! Te hacen cargos en la tarjeta y no te lis devuelven

De tog betalt 2 gånger! Tydligen för själva träningsprogrammet, men sen ett tillägg!
Lurig registreringssida, man luras i att välja extra tillägg som kostar extra, för att gå vidare.

Fast man kontaktar de efteråt, så säger att "refund" är inte möjligt.

De ger dig 3 månader gratis, så att du inte lämnar. Efter 3 månader börjar de dra pengar igen automatiskt, utan att du vet.
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They charged me 2 times! Apparently for the training program itself, but then an addition!
Tricky registration page, you are tricked into choosing extra add-ons that cost extra, to move on.

Although you contact them afterwards, they say that "refund" is not possible.

They give you 3 months free, so you don't leave. After 3 months they start withdrawing money again automatically, without you knowing.

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¡Cobraron 2 veces! Aparentemente para el programa de capacitación en sí, ¡pero luego pagas por una o 2 adiciónes!
La página de registro complicada, te engaña para que elijas complementos adicionales que cuestan más para seguir adelante.

Aunque te pones en contacto con ellos después, te dicen que no es posible el "reembolso".

Te obsequian 3 meses gratis, para que no te vayas. Despues de los 3 meses, te comienzan a cobrar denuevo automaticamente, sin que lo sepas.

Please save your money. I purchased this program and realized that this program was not appropriate for me due to my age and health concerns. I asked for a refund within 24 hours of purchasing program and was denied three weeks later because I did not use the app for two weeks and then ask for a refund. At this point there is not enough time to use the program for two weeks, and ask for a refund within 30 days of my purchase.

Terrible! This company does not stand behind their products! The most restrictive "satisfaction guarantee" even when requesting a refund within minutes of viewing their "personalized" workout plan from their so called team of "experts". You answer their survey/interview questions and indicate physical medical limitations that do NOT allow you to perform certain exercises and the recommended those very movements at advanced levels. Joke!

Völlig absurde Übungsprogramme. 60 Kniebeugen, mit 3 Wiederholungen, also 180 Kniebeugen? Völlig absurde Ernährungspläne: 4x am Tag Lachs? 4x am Tag Thunfisch...? 4x am Tag Avocado? Was soll das? Und dann das auf Abzocke angelegte "Abonnement" Konzept! Kündigen kann man nur, wenn man 2 Monate Gratis akzeptiert, die dann wieder zu einer automatischen Abbuchung führen nach 2 Monaten!
Falls man in die Falle getappt ist und mit Paypal bezahlt hat: SOFORT DIE AUTOMATISCHE ABBUCHUNG AUF PAYPAL LÖSCHEN (sihe unter WALLET)!

Thought I was signing up for a different workout service (it has a very generic name, so I thought this was the company that owned it) but it was simply an AD that took up the entire screen. They refused to refund me, because their refund policy requires you to USE their product for 14 days, and requires "video proof"... Even though I had requested to cancel and refund only minutes after realizing my mistake. What an absolute scam.

Complete ripoff. They charge you all kinds of add on fees by asking u double negative questions and once u answer... bingo you approved another $75 add on perk and u CANNOT REVERSE IT! Same day I realized what a mistake this was and I contacted them directly and cancelled asking g for a refund... auto response NO WAY! BUT PLS GIVE US A GOOD REVIEW! I cancelled thru my credit card all their phony charges... on the app there is no way to cancel your subscription! Stay away...

Easy to sign up, but impossible to cancel. I tried to cancel yesterday. Hit the cancellation button which extended my subscription for an additional two months.

To add insult to injury, I was billed twice on the same day. Two charges to my credit card for two different amounts. Charges are currently being disputed with my credit card company.

When making the purchase, I was unexpectedly charged $100 instead of the advertised $25, with no prior notification. Nowhere was it disclosed that I would be charged four times more than the stated price.

Naturally, I sought a refund as per the refund policy, which clearly states my entitlement as an EU resident to request a refund within 14 days without providing a specific reason, with all payments being reimbursed.

To my surprise, I was informed that a refund would not be possible if the reason pertained to personal or financial issues.

Not only did the company fail to notify me of the substantial overcharge, but they also denied my right to a full refund as outlined in their policy. I strongly advise against using this deceptive app to others.

Wow, I wish I had read other reviews before. They did exactly the same to me as others. They charged Paypal for other services which I didn't agree to. As soon as I disputed those, they cancelled my account within 24 hours of starting and offered a 50% refund and never even gave that partial refund which was unacceptable as it was. This is a scam.

But I had to select at least one. Attempted to cancel subscription. Website set up in such fashion as to not allow this while instead sticking you with two free months and continued subscription. Canceling process takes you to option of clicking on one link that is not confirming subscription but tricking you into getting two free months instead of leaving. Stuck with $69.99 subscription I had no intention of keeping. Free Trial!? Beware!