• MadBid

MadBid

Overview

MadBid has a rating of 3.0 stars from 398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MadBid most frequently mention customer service. MadBid ranks 14th among Auction sites.

  • Shipping
    30
  • Returns
    25
10
See all photos

What reviewers want you to know

Positive highlights

  • This auction site is the best one I have ever joined!
  • No info about this on the sign up page or the fact that they will keep your money if you do not spend it.

Critical highlights

  • They should really be charged with false advertising, god-awful customer service and whole list of other things.
  • I bought credits, then selected autobid for a macbook after bidding for 2 hours.
How would you rate MadBid?
Top Positive Review

“Inspect first”

Frank F.
4/17/22

If you inspect before bidding, there is no surprise on the condition of goods, The staff is friendly in Butler, ready to help on any question. I have been successful with getting goods at less than 1/2 the price at Walmart!

Top Critical Review

“Macbid rep off”

Michael F.
1/22/23

I purchased a product from them on action got no where with management ask for a corporate address so i could go to court there reply was its on there sight but there is none listed just a bunch of warehouses for action. They are very deceiving company they tell you product worth 300 and i saved 70 % gave measurements on add nothing was correct sold me a box of scrap for 120.00 look at pics and discretion of product all i got was a box of bolts and parts total rip off.

Reviews (398)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction site (14) money (95) customer service (17) credits (82) earned discount (14) auto bid (8) items (41) products (29) las subastas (10) buen precio (6) credit card (9) gambling site (4)
Thumbnail of user michaelf4178
1 review
0 helpful votes
January 22nd, 2023
Verified purchase

I purchased a product from them on action got no where with management ask for a corporate address so i could go to court there reply was its on there sight but there is none listed just a bunch of warehouses for action. They are very deceiving company they tell you product worth 300 and i saved 70 % gave measurements on add nothing was correct sold me a box of scrap for 120.00 look at pics and discretion of product all i got was a box of bolts and parts total rip off.

Tip for consumers:
Please read all reviews because alot of poeple are telling the truth about companies

Products used:
Nothing junk

Thumbnail of user brianb3923
1 review
1 helpful vote
March 8th, 2023

Watch out when bidding. There is a 35% chance you are getting a defective item and if you don't spend and extra 3 bucks all the way up to 100's of dollars on their 5 day return policy insurance, they will not help you. They take your money and sometimes even refuse to give your product to you. Oh, they also refuse to refund and you forfeit your product and money. There fee's are hidden, you don't know until you win the item, about 20% extra is what you will be paying plus insurance. They even straight up mispresent what it is that you are bidding on in some cases and stand behind their no returns when it does not match the description. Stay away unless you don't mind getting stuck with defective merchandise from a company that stand behind nothing. Just a sample of my defective merchandise from them.

Thumbnail of user lenac114
1 review
1 helpful vote
March 17th, 2023

Bought several items that were listed as open box, not listed as used or like new. The Nuwave Duet pressure cooker was used and nasty! The smoker was missing pieces, and the air mattress was not the mattress that was supposed to be in the box and it smelled heavily of cigarette smoke. The air mattress also would not hold air!
I'm HIGHLY disappointed and will not shoot here again.

Thumbnail of user garyc1985
1 review
0 helpful votes
April 24th, 2023

Everything besides the towels was damaged. The fees where more than 2 puchases. Expect at least 6.00 per order if you spend below 15.

Tip for consumers:
run

Products used:
none. just the towels

Service
Value
Shipping
Returns
Quality
Thumbnail of user hazelm13
1 review
33 helpful votes
April 20th, 2015

No wonder it's called mad bid as you would be mad to bid on this site. Anyone who is asked to part with cash before you can even find an item you want to buy! Alarm bells started to ring in my ears. I have just finished reading some of the reviews here and I am glad I never purchased any credits at all. I feel sorry for the poor people who have been taken in by their website. Stay away from this site do not enter any payment details.

Thumbnail of user lenf18
1 review
19 helpful votes
February 11th, 2016

Do not waste your money. You have absolutely no chance on winning any bid. Even contacting them is impossible. When I tried to contact support they asked for my Username and password. When I entered this information the site states my password is wrong even though I was already signed into the bidding area using the same password.
So glad I didn't get sucked in to deep.
I'm sorry Madbid, how can you say I didn't use your site. I did use your site and it cost me £49.99.

Thumbnail of user kevk
2 reviews
41 helpful votes
December 6th, 2015

This site is a Scam. I deposited £50 and bid on three items I was the last bidder when the timer reached zero, only to see the auction start again a second or two later! If the auction is not finished the zero should not be shown. There is no value after Zero!
Crap site, poor technology, hopeless company. Use at your peril. If they rip of a hundred people like me there is no wonder they can nearly give away some items to the few that do get a deal'

Thumbnail of user marks273
1 review
10 helpful votes
August 23rd, 2015

Update on the review below:-

It took a while, but eventually I did receive a considered email from Customer Services and I was given a full refund. This company is definitely not as bad as I depicted in my review... and I am happy to add this postscript by way of balance.

Original review:-
I reviewed this business yesterday and was surprised this morning to find that 84 people had read the review.
Scrolling down through all the negative comments from others, I was struck by the number of "Daily Mail" references.
Why not join me in asking the DM to investigate and run a follow-up to their advertorial; this time without the positivity? Just send an email to The Daily Mail ("*******@dailymail. Co. Uk") telling your story. Let people power prevail.

Thumbnail of user frankf965
1 review
0 helpful votes
April 17th, 2022

If you inspect before bidding, there is no surprise on the condition of goods,
The staff is friendly in Butler, ready to help on any question.
I have been successful with getting goods at less than 1/2 the price at Walmart!

Products used:
Clock, toaster oven, toaster, step stool and more

Service
Value
Returns
Quality
Thumbnail of user sarahc150
1 review
17 helpful votes
January 2nd, 2016

Sucked up my credits costing me nearly £200, unable to stop it. Left with earned discount which cost me way more than I could of purchased on Amazon, plus charged £10 shipping - left completely out of pocket and with a product I don't really want. Awful scam

Thumbnail of user matteob26
1 review
0 helpful votes
May 6th, 2016

Madbid is a smart way to get amazing products saving lots of money.
You have just to be patient trying to obtain the items you are interested into.
You can contact a very efficient Customer Support Team in order to ask for any clarification you might need.
My experience is very positive and although I did not win anything until now, I am confident in trying to get some of the products they proposed.

Thumbnail of user mikem275
1 review
25 helpful votes
July 25th, 2015

I bought £49.99 worth of credits but didn't find anything on the site that I wanted. I ended up bidding for something I didn't need or want just to avoid forfeiting my money ( which eventually happened anyway). I am advising everyone now to avoid madbid.com like the plague. There are plenty of trustworthy discount stores where you can buy online without getting ripped off. Only gave one star as unable to give nil.

Thumbnail of user lizp16
1 review
25 helpful votes
January 16th, 2015

This site (and ones like it) need to be SHUT DOWN before other unwary innocent people lose money.
If anyone knows how we might campaign to do this can you please post it. Surely the power of the masses should mean something.
So many people have fallen for this style of 'pay to bid' auction and lose their money in 20 mins. Like me they assume it is a normal auction site and find out too late it is really more akin to gambling.

Thumbnail of user jeannel27
2 reviews
10 helpful votes
January 28th, 2018

Gambling site pretending to be an auction. Terrible experience. They use fake reviews and online articles to appear like a good deal. I look forward to the day they have to repay all us users that were miss sold to.

Thumbnail of user gonzalog11
1 review
0 helpful votes
November 4th, 2016

Realmente muy contento

Service
Value
Quality
Thumbnail of user rookieb
1 review
28 helpful votes
January 8th, 2015

I wish i would have seen this site before opening an account. I read an article that paints a very nice picture saying that it works. Well. It doesn't. I've spent $100 today (first day) and i won absolutely nothing. The timing of the bids seems to be fixed sometimes where even if you bid on time it says "oh it's closed". I also got charged more in my credit card than what they said i had to pay (and when i say more i'm talking about $50).
Stay away from that site, it's not as wonderful as they make it seem.

Thumbnail of user vilnisz
1 review
15 helpful votes
April 3rd, 2017

This is very sleek Cheat Engine.

1) The rules and regulations are intentionally made blurry and some important came to your knowledge only when you got stuck;
2) They sell mainly garbage;
3) The bidding process is totally opaque - so those 'great deals' most likely are fake;
4) Positive reviews more than likely are made up or paid;
5) For your "earned discount" they offer either:
A) "Treasure Chests" i. E. their own credits (so that as the result you lose all you paid), or
B) an absolute garbage for prices that were attractive (perhaps) five years ago;
6) In the case, you still find something that you actually do not need, but still are willing to buy for your "earned discount" (so you do not lose it completely) you discover the "Shipping and Handling" which could be easily half of their discounted price". For instance, it was £9.99 for earbuds.
I have paid just £9.99, so good quick lesson for a small price.

How such thing can be legal? AVOID! AVOID! AVOID!

Thumbnail of user madbidm
Customer S. – MadBid Rep

We assure you that we are not fraudulent. We are a legitimate company and have thousands of happy customers. Here are our answers to the points you raised:
1. The workings of our auctions are transparent in our live sites and are made available on the How it works, Support Portal and Terms and Conditions.
2. We have various consumer-electronic items that get updated every week and all of these are brand new items.
3. Were you able to go through our How it works video as well as the support portal before you joined any auctions? If you did, you would know that we have made it very clear how the workings of the site goes.
4. We have thousands of happy users who volunteer in providing us positive reviews and we are very grateful for them.
5. Were you able to visit our Shop page? There are assorted items to choose from, what's great is you get to keep your earned discount for 365 days since earning it to avoid any pressure of just spending it right away.
6. Did you check the earned discounts page of your account? If you did, you would have known that you are given an enough amount of time to decide when to spend your earned discount. The shipping fees are listed when you buy, everything is transparent.

Finally, we have a great Customer Support Team to answer any of your queries. If you didn't know this yet, please do contact us through the support portal page of your MadBid account and we would be happy to assist you and clear out all of those assumptions you made.

The MadBid Team

Thumbnail of user stevene31
1 review
33 helpful votes
September 14th, 2015

What an absolute scam MadBid.
Paid £100 for 2500 Credits but now all used up & nothing to show for it and basically I was ripped off.
When I did bid for a decent item I got a server error or network congestion error & suddenly the bid was closed & won by someone else... basically MadBid are running bots and they are a fraudulent gambling company.
MadBid what a crock of $#*!!

Thumbnail of user eberhardg
1 review
0 helpful votes
April 25th, 2016

Hallo,

Ich bin seit Ende Januar 2016 bei MadBid und habe bislang 4 Auktionen gewonnen (Kopfhörer, Lautsprecher, Festplatte und Küchenmaschine).

Man muss sich bei Auktionen ein Limit setzen und überlegen, ob man von Beginn an mitbietet oder etwas später einsteigt und beobachten, wie viele Mitbieter vorhanden sind. Ich kaufe mir in dem Moment auch keine weiteren Bids, weil ich mir ein Limit setzte zudem würden solche Käufe auch nicht viel Nutzen haben, weil andere das genauso machen könnten.

Positiv ist bei MadBid, dass kein Euro verloren wird. Man gewinnt und erhält Ware, die bei mir immer am dritten Werktag nach der Bezahlung eintraf. Und wenn man nicht gewinnt, dann bekommt man die eingesetzten Bids als erworbenen Rabatt gutgeschrieben und kann dafür im Shop Ware und Bids kaufen.
Positiv ist auch die Kundenbetreuung, die mir 1 Mal einen Bidkauf auf mein Girokonto zurück erstattete. Ein weiteres Mal wurden mir Versandkosten auf mein Girokonto gutgeschrieben, weil mehrere Artikel in einem Paket versendet wurden. Und vor kurzem wurde mir erworbener Rabatt gutgeschrieben, weil wahrscheinlich Preisveränderungen beim Sofortkauf nicht berücksichtigt wurden.

Eigentlich bin ich mit MadBid sehr zufrieden und bemängele lediglich den Maximal Preis erreicht. Bei einem Produkt von zum Beispiel von rund 200 Euro für einen Kopfhörer ist der Maximalpreis 17 Euro und man würde nicht mehr als eben diese 17 Euro beim Auktionsgewinn bezahlen müssen.
Das Problem ist beim Maximalpreis, das von Beginn an Bietende zu oft aufgeben müssen und das könnte dazu führen, überhaupt nicht mehr von Beginn an zu bieten die letzten Sekunden abwarten und dann erst bieten.
Die Abschaffung des Maximalpreises wäre fairer, damit von Beginn an Bietende eine bessere Chance haben und bei steigendem Preis sogenannte Spekulanten abgeschreckt werden.
Vielleicht könnte man auch eine Grenze ziehen, bei Produkten von unter 500 Euro oder 1000 Euro ohne Maximalpreis, bei Produkten über den Wert mit Maximalpreis.

Wuppertal, 23.04.2016 Eberhard Goerke

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesh169
1 review
33 helpful votes
May 16th, 2015

The Guardian just did an article on it. They found it impossible to 'win'a bid cheaper than the rrp. In fact it works out much more expensive. And of course if you don't 'win' u lose your money.
They also couldn't find or verify any of those people promoted as getting good for a faction of their value.
Many of the people who have their money taken on this site are vulnerable. Its the moral equivelent of robbing little old ladies.

Thumbnail of user edricd
2 reviews
25 helpful votes
October 30th, 2015

This is a complete con. They can 'aution' things cheaply because of all the money they make from people paying for bids! My brother wanted an iPhone so joined Madbid, he won NOTHING. By the time he gave up, he'd wasted enough money to have bought one! Since my brother's misfortune, I have heard of hundreds of other people who have had the same thing happen to them at Madbid. Keep away from them! Save the money you would waste on bids and buy the item outright!

Thumbnail of user maggieb26
1 review
17 helpful votes
January 6th, 2016

Spent £50 on credits & used them all bidding but someone bid more then saw the end price they paid for a product was MORE EXPENSIVE than it could be bought elsewhere, DONT use this MADBID plan, they get £££'s in credit payments from unsuccessful bidders then sell the product dearer than other sellers, this is not a bargain auction!

Thumbnail of user teodorai
1 review
3 helpful votes
February 18th, 2016

Fairer Seite. Hab super schnell noch das erste Mal nach Registrierung was gewonnen, steckte aber bestimmt auch viel Glück dahinter. Ich würde die Seite weiterempfehlen, obwohl man bedenken soll, dass sie diejenigen sind die im Endeffekt gewinnen. Bei einem guten Portion Glück bekommt man aber auch tolle Schnäppchen. Lieferung war super schnell. Service auch sofort erreicht und sehr kompetent.

Service
Shipping
Thumbnail of user madbidm
Customer S. – MadBid Rep

Vielen Dank für Ihr nettes und hilfreiches Feedback!

Thumbnail of user velit
1 review
0 helpful votes
September 6th, 2017

Hello, I have met Madbid for a few months now. Madbid actually did not meet my expectations directly. The reason is not that I can not win any prize. I followed the bids to the end. Even if I did not offer anyone else at one time, my polish did not result. I do not know why it happened. I wish I could win a new gift. If you can not win, there's no point in being here. I wish you a good day.

Thumbnail of user ashutosht
1 review
16 helpful votes
July 11th, 2016

The madbid is looting new usets, both poor and rich, whenever someone logging it, they say to buy credits, so people buy these as they think that they will buy something at very chaep rates with these credits. But this site is big fraud, madbid has mad a loot of billions $ every year and all money is being earned by madbid is not legal. They did same with me and robbed my $60. I request you to make surrounding people aware of its frauds.
Thanks.

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From the business

Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...

Company Representative

Thumbnail of user madbidm
Customer S.

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