We cannot redeem any earned discount into refund atleast? Because there's not much things to shop in the "Shop" and also everything has a shipping price which is exorbitantly outrageous and also does not get included in the earned discount, Also the products that's available in the "Shop" is a cheap quality which is China made which is easily available in the market for 1/4 of that prices quoted in the "Shop". Those are not branded products like for example Bluetooth speaker is not JBL which is easily available in the market for the price you've quoted for a cheap Bluetooth speaker which is not even branded. Please be Flexible as the automatic charge that took place was unauthorized as you were not supposed to have my card details on your file even after me choosing not to save the card details. And I was bidding continuously to win the bid and did not realize that you ran my card and I got credits from that untill I checked my bank statement and now you say that I shouldn't have used the credit package for me to get a refund, this is Fraudulent activity or a way to rip people off.
Hello,
We apologize that you did not enjoy your MadBid experience.
Please be assured that we are a legitimate company and have thousands of happy users who have been with us for years. The workings of our site are transparent on our support portal.
We update our shop every week to cater to the different items that our users would like to purchase. Did you contact our friendly Customer Service team yet to answer the queries about the charges that you mentioned and items that you would like to see on our shop? If you didn't, please do so, we would love to assist you.
The MadBid Team