Luulla

Ordered a dress for my goddaughter sweet 16th birthday dress looks like it was made by a kid. Stitching was horrible no where near what I ordered not worth the money over $200 and additional unauthorized charges. Company states the dresses are made 95% a like from catalog which is false. Purchase at your own risk. I asked for my refund and they emailed me the refund policy which is bunch of BS. Please read and do you research from this website. I will upload pictures of what I order and what was received.

I am very concerned with the legitimacy of this site. I ordered a dress for my daughter's party close to a month ago and contacted the seller multiple times to ask to correct address zip code, as well as for information on arrival, with no response. This is very unprofessional and shows poor quality of service. After reading reviews I am worried about being robbed. Please think twice about ordering from this company.

Extremely disappointed in the quality of the cheap awful looking piece of clothing that shipped to me! Did not look like the quality of dress in photo and honestly the worst quality I've ever seen in a dress! The scam with this company sends you emails that states they have left you a message, but you cannot get into the link and it's a stall tactic …. They also make it impossible to return. You have to take like 15 steps to return which is part of the scam! My lesson learned to not order online you cannot trust where the shipments are truly shipping from! Although it was only 40.00 some US dollars stolen from me, it's wrong deceptive and they need to be shut down.

In my opinion, The app is pretty sketchy. I bought from this one lady; a Vintage Ball Gown dress for military ball that's coming up which is in Feb the 3rd. It was $150 and it's been 2 weeks that i bought the dress. I've seen reviews from that lady that she's bad at communication. Don't make the same mistake like me. This is just a waste.

Seller is a total ripoff. First, the socks on the website have texture, ribs. The ones I received are flat and dull. Second, they are advertised as wool but they are synthetic. Third, I ordered them on 11/25/21 and just received them on 1/6/21. Fourth, shipping them back for a refund costs more than the refund amount. Fifth, the website crashes when I try to write a review. Stay away!

While the dress did take a little over a month to arrive, it was well worth the wait! It looks absolutely stunning and the material is light and comfortable. You can really tell that a lot of love and effort was put into making this dress.

I tried to order a $174 dress from this website. My bank card immediately halted the processing because luu technologies tried to charge over $1000 to my card. They should be shut down by authorities and not allowed to advertise on Pinterest.

I ordered the Perfect Pumpkin Hat pattern and when a download link didn't arrive I was concerned. Then I read all the reviews saying the site was just a scam.and was sort of upset. But the pattern arrived by email today so no scam…at least not for this hat pattern.

This is a SCAM app. The website is also a SCAM. We made a purchase of a prom dress. The payment was rejected through our bank because the website tried making an $864 purchase prior to our initial $206. Luckily, we have it set up through our bank to have large purchases pre-approved.

I bought a necklace and waited over a month for it to arrive before reaching out to the seller, who never responded, and ultimately to Luulla's help team. They told me I would have take the issue up with PayPal myself if I wanted a refund. I have been unable to do so, (PayPal doesn't have a record in my paypal account of the transaction, even though my debit card statement does) so am out of my money with no item. I will never be using this site again.

I bought an item and they told me my total then within a few hours my banks calls and says it's a different price then what it stated on the website so I stopped the charge from going through.

I placed an order in early January 2024 for a size 4 dress size, the company Pretty Wedding that sells on this site sent an email asking for my measurements then suggested a size 6. The money was taken out of my account, after 19 Days went by and my order was not shipped. I reached out to the company asking about the eta of my order with No response. After having to contact customer support Pretty Wedding responded with " a tracking number will be sent when the order is shipped " I didn't have much confidence in that email. Unfortunately I had paid with direct pay and not a credit card that I could have stopped payment on at that time! The dress showed up 25 days after my initial order and I was out of town for a long weekend. When I came home to try on the size 6 dress they sent ( not size 4 I ordered) the dress is too big. Since the company's return policy is to send back with in five days of receiving the order I no longer am eligible for return. This website and Pretty Wedding is a joke and unwilling to work with the customer. Poor communication poor service

Omg! Please save your money. This is a complete con. Like you all, i saw a beautiful dress in their website. Ordered it - gave them all my measurements (taken by a professional tailor) and received a piece of rubbish that you would find in a Chinese rural supermarket. I kid you not. I've attached photos. The material was that cheap nasty Lycra/polyester mix and it... well just take a look at the photos. The last photo is clearly the model dress which is what I ordered.
Trying to get refund now. I wad also chargeed 15 US dollars for shipping than what amarax actually charged. They will steel from you. It's shocking how bad. I wish I'd found this website before I ordered.

I ordered a dress for my brothers wedding. I understood that it was going to be a replica but OMG cheap is not the word! The quality and finish looked nothing like the dress. They had used the original designers photo of the dress which I think is extremely misleading for the customer. The class bract I had was very quick to reply when I had questions about ordering my dress however now that I want a return it has gone surprisingly quiet! Buy cheap but twice as they say! Stay away! #i want a refund!

This company is so unprofessional. They didn't ship my dress originally ordered for three months. I custom ordered the size and they shipped it too small. Then they made me return the dress to get my money back. They're in China. It cost me $113.00 to ship the dress back and then they refused it at customs because they had to pay $77.00 in taxes. I haven't received my money back and the dress is stuck in Chinese customs. Terrible customer service. They should have refunded my money once the dress shipped too small just as good will. I will never order from them again and I've told everyone I know not to either!

Stylish dress made me a custom made dress for less than $200 and was super friendly and nice! Dress fit me perfectly and I will definitely be buying from them again!