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How would you rate Lush?
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Netherlands
1 review
1 helpful vote
Follow Teresa L.
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My skin was very dry. When I used your makeup I noticed fast results. Now the skin just glows, I feel its elasticity and resilience. Products are really high quality in the market of goods in this category.

Date of experience: July 20, 2021
India
5 reviews
2 helpful votes
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Excellent handcrafted and handmade products. Gives you a healthy, glowing complexion. It improves the protection of your skin. Both men and women will benefit from their skincare products. It looks brilliant and highly recommended.

Date of experience: March 24, 2021
Colorado
2 reviews
52 helpful votes
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Your skin is your biggest organ so the fact you can eat most of their products is amazing. I will say customer service isn't always so great though and shipping products can result in a lot of breakage, i. E. for their bath bombs. I think you're better off going in person but the products themselves are great, in my book.

Date of experience: May 20, 2019
Colorado
1 review
10 helpful votes
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HEAVENLY
September 25, 2017

I've bought from Lush countless times, and I have never been disappointed in a single product! I love their bubble bars and bath bombs, but the massage bars they offer are also awesome and the scent lingers all day. I always try different bath lines and keep coming back to lush over and over.

Date of experience: September 25, 2017
Florida
2 reviews
13 helpful votes
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I love LUSH. Don't love the prices but it's ok. I savor it. But the bubble bombs are an amazing deal. I run one under the faucet for 3 min and my kids bath is overflowing with bubbles. They love it. One bubble bar lasts for a few weeks. My favorites are the ones on a stick as they dry up nice. Other favs are shampoo bars (washes boys hair fabulously) and anything in their rose jam scent!

Date of experience: December 7, 2019
Washington
1 review
0 helpful votes
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Lush
October 16, 2022

I took some friends into lush for the first time and this very kind lady named zaida showed us around, let us try a bath bomb, and even gave us sample soap while keeping in mind our scent preferences.
Wonderful service and very kind workers

Date of experience: October 15, 2022
Florida
5 reviews
1 helpful vote
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Best bath products
February 12, 2021

So far their product is the best one I found on the market. I'm allergic and usually, it is quite difficult to find smth that won't make my skin blush. But this product (especially bath bombs and soaps) is nothing bad to say.

Date of experience: February 12, 2021
Ohio
3 reviews
14 helpful votes
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I have been purchasing Lush products for over 10 years. There are a number of their products that I have just loved (bath bombs and bubble bars, facial scrubs solid shampoos), but all but one of my favorite bath bombs and bubble bars have been discontinued, some after just a short period of time! VERY frustrating. Some of the products, like the shower gels are VERY expensive and you need to pay close attention to the size of what you are getting. Fortunately, the still make the Ocean Salt facial scrub and all three of the solid shampoos that I like. Unfortunately, only one of my favorite bath bombs still exists.

Date of experience: December 21, 2017
New Zealand
3 reviews
2 helpful votes
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You can smell their products a mile away, and they always smell so good. I also like that they don't overpackage things. They could a bit tiny bit greener but I guess everyone is getting there in time. I'll keep going back.

Date of experience: December 16, 2020
Turkey
6 reviews
1 helpful vote
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I love it
January 14, 2021

I love the smell of their product. I met with them in Sweeden when it is was so cold and went inside their shop, I was trying to get warmer only but I loved to try their testers. The smells were amazing, the ingredients were natural, and the feeling of using hand creams made me feel great. As a person who does not go to a cafe to get warmer to not spend money, I ended up buying one of their product. I think we should support this ecological company more and more

Date of experience: January 14, 2021
India
2 reviews
0 helpful votes
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Lush's products are not 100% organic, but they do use natural ingredients … and also some possibly harmful synthetics like SLS, parabens and 'fragrances'... If it's coloured green on their website it is naturally derived and often organic, if it's coloured black it is an ingredient that they call a 'safe synthetic'

Date of experience: April 28, 2021
Germany
1 review
1 helpful vote
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Great hand-made products
December 10, 2020

I tried LUSH shampoos. The scent is incredibly pleasant, the hair is very soft and fresh. I like that the products are hand-made. I will definitely try the face masks and what else they have because I'm like a kid in a candy store :D

Date of experience: December 9, 2020
California
7 reviews
26 helpful votes
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I highly suggest their face products, while you may not get much they work great leaving your skin soft and moisturized. My favorite items that I buy there are Celestial (face lotion) and Ultrabland (face wash). The body wash/jelly/shower slime are fun and interesting but average, I haven't noticed them having any negative or noticeable changes to my skin.
The staff at the store are friendly, polite and very good at up selling. Lush doesn't really have any sales but the quality is consistently good and the website is easy to navigate, the email you immediately and ship pretty quickly. My first order had a little leakage nothing major or any real loss of product, the second one came sealed tightly so overall decent shipping.

Date of experience: October 15, 2020
Illinois
3 reviews
28 helpful votes
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Love their products
August 4, 2019

I love how their company is trying to be eco-friendly with the minimal packaging and that their products are cruelty free. If you vote with your dollar I think that lush is a good place to shop since their products are awesome and work really well too!

Date of experience: August 4, 2019
Texas
1 review
0 helpful votes
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Great!
February 2, 2022

My girlfriend bought me this bath bomb for Christmas and the moment i smelled it I was absolutely in love. I'm not a huge fan of pink but it was so beautiful in the bath water and the rose petals were absolutely adorable. I would definitely buy this again.

Date of experience: February 2, 2022
Canada
3 reviews
32 helpful votes
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Nothing compares to it
November 22, 2019

Their mint mask is absolutely fantastic! Whatever is in it just makes my face sooooo clear! Would not recommend the night masks just because for my skin type they have been way too heavy and I start breaking out. But hey, if you are looking for high quality facial products, then that is the place for you! Might not be the cheapest, but its is SOOOO worth the price!

Date of experience: November 21, 2019
GB
1 review
2 helpful votes
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ADJUSTABLE RING
June 2, 2021

I received my rings one for me and one for my daughter. They are very well made and beautiful.
I had a question a couple of days ago about delivery. They answered promptly. I will order from them again.

Date of experience: June 2, 2021
5 reviews
6 helpful votes
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Lush is right
December 22, 2015

Lush is such a treat - for yourself or for a gift. The quality of the soaps and all their products really is just sensational. You don't think there can be that big of a difference until you use the quality soaps and lotions from Lush. Love love love

Date of experience: December 22, 2015
India
8 reviews
3 helpful votes
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Excellent Products
October 27, 2020

Lush is my favorite brand and I love their products very much. All the products are of excellent quality and worth buying. Prices are reasonable. I have used face products and the results are amazing. Recommended.

Date of experience: October 27, 2020
Germany
3 reviews
1 helpful vote
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Great!
June 1, 2017

Grat handmade products. Some of the shampoos made by them were the first purchase from this company for me and proved to be really effective and gentle to my hair which is really a problem for me. I trust them!

Date of experience: June 1, 2017

Overview

Lush has a rating of 3.2 stars from 201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lush most frequently mention bath bombs, customer service and fast delivery. Lush ranks 9th among Bath & Body sites.

service
45
value
39
shipping
34
returns
27
quality
38
+22