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Lush Retail Limited reviews

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42 reviews
Poole, DOR, GB
2017 Customer choice award

42 Reviews From Our Community


All Reviews

3 reviews
0 helpful votes

Fresh honest products, fighting animal testing, happy helpful sales people, fair prices. Never have I been to Lush without feeling very satisfied and happy with my shopping experience.

3 reviews
2 helpful votes

I'm rather new to Lush cosmetics but I'm already in LOVE. Their stores are so incredible - the piles of bath bombs, soap and various bottles of different's definitely something one cannot forget. I haven't tried any of the scrubs but the grapefruit shower gel was fantastic!

2 reviews
2 helpful votes

I have been purchasing Lush products for over 10 years. There are a number of their products that I have just loved (bath bombs and bubble bars, facial scrubs solid shampoos), but all but one of my favorite bath bombs and bubble bars have been discontinued, some after just a short period of time! VERY frustrating. Some of the products, like the shower gels are VERY expensive and you need to pay close attention to the size of what you are getting. Fortunately, the still make the Ocean Salt facial scrub and all three of the solid shampoos that I like. Unfortunately, only one of my favorite bath bombs still exists.

4 reviews
6 helpful votes

very good quality pf products,quck delivery service. I'm a regular customer and will definitely recommend it to my friends

5 reviews
0 helpful votes

I really love their products but they are simply too expensive. At best, I can get something for a friends birthday, but never anything for me

14 reviews
4 helpful votes

it is useful to every one.

I've bought from Lush countless times, and I have never been disappointed in a single product! I love their bubble bars and bath bombs, but the massage bars they offer are also awesome and the scent lingers all day. I always try different bath lines and keep coming back to lush over and over.

3 reviews
0 helpful votes

These are the top-notch cosmetics for me. I`ve been using these since two months ago and so far found something good in different items like shampoos, soap etc. They make it really good and at a really reasonable prices per item!

1 review
0 helpful votes

I've bought from Lush countless times, and I have never been disappointed in a single product! I love their bubble bars and bath bombs, but the massage bars they offer are also awesome and the scent lingers all day. I always try different bath lines and keep coming back to lush over and over.

1 review
0 helpful votes

the bee-striped body scrub arrived the consistency of canned concentrated cream soup. Fortunately it was wrapped in plastic,

3 reviews
1 helpful vote

I keep trying other none lush products but always revert back to Lush. Can be a bit expensive but once you try them you can understand why! A forever lush customer!

2 reviews
0 helpful votes

Purchased the cosmetics items those great quality...they shipped in perfect time.customer support help me to find the best products. Thanks

3 reviews
0 helpful votes

Grat handmade products. Some of the shampoos made by them were the first purchase from this company for me and proved to be really effective and gentle to my hair which is really a problem for me. I trust them!

2 reviews
0 helpful votes

Deff not a daily thing, too expensive!! Great products tho from shampoos, lotions, and their bath bombs are the TRUTH

2 reviews
0 helpful votes

bought a couple times from them online and the site is really easy to use and the shipping is very fast ( 3-5 days) and the order tracking is really helpful and accurate. love the products. would recommend and will defenitly buy from them again

3 reviews
0 helpful votes

Lush cosmetics are both a good present and a useful item to use. These handcrafted cosmetics got really good quality!

4 reviews
2 helpful votes

Using their "dry shampoo" on a daily basis. Didnt try the soap yet, but the thing I use is brilliant! The first one that helped me get rid of dandruff...

5 reviews
5 helpful votes

Lush is such a treat - for yourself or for a gift. The quality of the soaps and all their products really is just sensational. You don't think there can be that big of a difference until you use the quality soaps and lotions from Lush. love love love

3 reviews
10 helpful votes

in love with this place. ordering from the catalog always goes fine, but the girls who work in the stores are usually so helpful. and the store smells so gooood!

4 reviews
11 helpful votes

Lush is a lovely place! I've bought from the store many, many times and ordered from the website lots too! I've been happy with all my purchases apart from a few disappointing bath bombs which don't seem to do much. Some things are a bit pricey when you don't really get any result from using the products. But others are worth paying for as they last for so long and are excellent quality.

The Gorilla Perfumes at Lush are beautiful, some take a while to grow on you but once you give them a chance you'll be in heaven! They are strong, unique and the majority last for hours and hours, you'll probably wake up the next day smelling just as good!

I've tried all the solid perfumes, 7 atomisers and four Lush Scents from 2013, hair products, moisturisers, bath bombs, showergels, toothy tabs, a bit of everything!

If I've ever been unsatisfied with anything or there has been a fault, I've been refunded or had my products exchanged as soon as possible. And if in the store the staff member forgot to pack an item they're always happy to accept their mistake and give you it back! They often give free gifts as apologies. Which is very kind!

The staff are very friendly, sometimes a bit too friendly and very pushy in the sales but at least they're always happy to help and they're willing to give samples of anything so you can try before you buy, also if you order online and ask for samples you will get a little bag of samples, you can even ask for specific product samples!

Lush is very special, everything smells so good, wonderful for presents or your essentials or treating yourself. There's always something you'll like!

8 reviews
15 helpful votes

I love LUSH!! Their customer service is great and will help you in any way they can, I've never had a problem with slow shipping or lost parcels or anything like that. I'll always continue to buy from them :)

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