Luminess has a rating of 3.8 stars from 7,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone and color match. Luminess ranks 2nd among Cosmetics sites.
Excelente entrega y muy buen producto
Era el color que queria...y luce muy bonito
Me Encanto
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Hi Mary, this warms our hearts! Let us know if you need anything throughout your Luminess journey! ❤️
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No es mi tono y no cubre en general no es lo que esperaba ni lo que promocionan
¡Fue un placer atenderte! ¡Estamos muy contentos de haber podido atenderte! Háganos saber si necesita algo más, ¡nos encanta hacer felices a nuestros clientes!❤️
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Quizás lo devuelva porque no es mi color de piel, pedí el color equivocado
Muchas gracias por tomarse el tiempo para compartir su experiencia!
Excelente, buen servicio y buena la entrega. Buen trabajo
¡Muchas gracias por compartir tu experiencia con nosotros! ¡Nos esforzamos por brindar el MEJOR servicio de atención al cliente a nuestros clientes y nos alegra saber que tuvo una experiencia tan positiva con nosotros! Háganos saber si necesita algo, ¡siempre estamos aquí para ayudarlo!
Los resultados son exactamente lo que ofrecen, estoy encantada con luminess
¡Hola Carolina! ¡Estamos muy felices de saber que te encantan tus productos Luminess! Gracias por compartir el AMOR Luminess! ❤️
Excelente muy bueno me gusta mucho.
Excelente.
Me gusto mucho
¡Nos alegra mucho saber que te encantan tus productos Luminess!❤️
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Hey Maria! We have been recently trying to contact you, but were unable to reach you. We apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Furthermore, we have a 100% color match guarantee and want you to love the look and feel of your foundation! Not only that, but we are more than happy to send out a different shade that will better match your tone. Please contact us back, and we would be happy to get you taken care of!❤️
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Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
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Hey Cathleen! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
No era lo que esperaba, estoy desilusionada totalmente.
¡Fue un placer atenderte hoy! ¡Estamos muy contentos de haber podido atenderlo! Háganos saber si necesita algo más, ¡nos encanta hacer felices a nuestros clientes! ❤️
Excelente resultado,el maquillaje queda muy natural, gracias.
¡Muchas gracias por revisar su experiencia y compartir el amor! ❤
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TYSM for reviewing your experience! We are always looking for ways we can improve! ❤️
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support