Luminess has a rating of 3.8 stars from 7,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone and color match. Luminess ranks 2nd among Cosmetics sites.
The color I chose for my skin was a perfect match.
Site is very easy to use, and found exactly what I was looking for.
TYSM for sharing the Luminess LOVE! ❤️❤️❤️
I haven't used yet, but will this weekend-or shortly
Omg!❤️ You’re going to love it! We promise, you’ll never want to return to your old foundation!
Lovely product. Only came without instructions which would be very helpful :)
Thank you for taking the time to review our product! ❤️❤️❤️
Looking forward to getting the product and using it.
Thanks for leaving your feedback with us! You’re going to love it! Let us know if you need anything throughout your Luminess journey!
This product is not for me. It's messy and it doesn't give much coverage.
Hey Toni! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Don't know how to smooth out the makeup over my wrinkles.
Hey Leslie! Thanks for leaving your review with us! We have available makeup artists on our Facebook page who would love to go over and demonstrate how to use the makeup and system and their tips and tricks for getting the coverage you want! We sent over their information to you via email - let us know if you need anything else! (:
Great coverage for dark spots. Easy to apply very quickly
Thanks for leaving your review with us! We are so excited for you to start your Luminess journey!❤️
Have used your products for years, Work just like advertised
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
Awesome product for someone who has never used foundation.
Thanks so much for leaving your review with us! ❤️
Thank you! I'm super excited! I can't wait to use it!
YAY! We are so excited to hear more about your experience with our system. Spoiler alert: You’re going to love it!
Bought this for my fiance and she loves your products.
Thank you so much for reviewing your experience and sharing the love! ❤
Found it easy to order
Product came in a timely manner
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
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Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
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Hey Kala, We are reaching out regarding the recent review you left with us and wanted to ensure you are completely satisfied. If you require further assistance, please contact us back at 800-209-2718 Monday - Saturday 9:00am to 9:00pm and we would be happy to get you taken care of!❤️
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Hi Samantha, This warms our hearts! We are so happy to hear you are loving your Luminess Products!❤️
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Hey Juana, It was a pleasure speaking with you today regarding the review you left with us! We were able to create a color match order with an extension to your trial. If you require further assistance, please contact us back at 800-209-2718 and we would be happy to get you taken care of!❤️
Los productos son geniales, y el servicio al cliente es 10 de 10!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
Your feedback means the world to us and to our entire team! We look forward to serving you again soon and as always, we are always readily available to assist you.