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From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The makeup was not that great and left my face super cakey looking. Not a fan at all.
Love how smooth my skin is and how well it covers!
TYSM for sharing the Luminess LOVE! ❤️❤️❤️
Good stuff
Cheaper than other products and companies
Thank you for taking the time to review our product! ❤️❤️❤️
Easy to order, fast delivery, best makeup I have tried. A little too expensive though.
Thank you for taking the time to review our product! ❤️❤️❤️
Everything seems easy. As long as there is no charge except shipping, for 14 days from delivery date, then it sounds great.
Thank you for leaving your review with us! Let us know how it turns out!❤️
At this point, I am considering returning it. At least with the old version I was able to purchase a new spray head. These devices need brushes that can actually go in there and clean the sprayer.
Hey there! We appreciate you taking the time to provide us with your feedback! We will definately be taking note of it for future improvements. On our website, we have videos available teaching you the best way to clean your Airbrush. Please click here to check it out! https://www.luminesscosmetics.com/howtovideos
Wonderful experience the customer service were very understanding
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
As much as I wanted this to workout for me. I got more Spray on my bathroom counter. Then I did on the brush. I really wanted the airbrushed look, I didn't care much for the brush.
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤ 🥰
Love the product but not the right color can we see if we can get the right color
All trials come with a 100% one time color match guarantee and are excited to help you find the ideal color match for you! 😍 We recommend consulting with our Beauty experts for an exact color match - you may contact them at 800-416-9981. They are available to assist you from Monday to Friday, between 9:00 AM and 5:00 PM CST. 😊
I've never received this product yet you find it ok to ask my opinion
This is ridiculous and too expensive
I want my money back asap
This product did not disappoint! It has a flawless coverage! It has a wonderful texture. My skin feels and looks so nice!
This warms our hearts! Thank you so much for reviewing your experience and sharing the love! ❤ 🥰
Very easy. No trouble at all. Timely delivery. Satisfied with product
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
I receive a lot of compliments. People don't believe my true age. They describe me asking as beautiful.
If you want your customers to use your products, you should also include a first time sampling.Primer, foundation, blush and contour.Aftert three passes of foundation it still did not cover very light age spots.
Does not save time as you have to also clean it out after use.
The only thing I'm disappointed in is the shade I selected. I need something with pink under tones and maybe a shade lighter. Otherwise I think it's a good product. It was easy to use and felt good on my skin.
We have a 100% color match guarantee and want you to love the look and feel of your foundation! Please contact us at 888-424-7623 between the hours of 9 am to 5 pm CST, Monday through Friday to further assist you as we tried to contact you however were not able to get a hold of you and left you a voicemail. ❤️❤️❤️
Never received my order. Not able to get a hold of anyone in cust service.
I have no idea how much this will be after the trial period.
I would like to find out how to return the product.
I think I love this product. I've only use this in low stress situations.
Ie. No sweating, so far, but I really do like this product!
Thank you for taking the time to review our product! ❤️❤️❤️
I like it so far.
My eyes are super sensitive so i cannot put much on my eyes but that's a me problem.
Thank you for taking the time to review our product! ❤️❤️❤️
I really like the makeup but think that I need to try a lighter color.
We are so happy to hear you are loving your Luminess Products!❤️
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Kaylene! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️