LukalulaReviews 198

I wish I had read more reviews before I ordered from them. Completing a return, even though they claim that returns are accepted, is a nightmare. You have to ship the product to China and pay for your own shipping cost. My product is also stuck in limbo in Chinese customs, possibly never to be found, and they are not returning my money. I've now wasted $130 (between what I bought and the return shipping cost) and feel like a fool.

As far as the quality of the products themselves, it's just ok--seem a little cheap.

Do not get suckered like I did!

Do not, I repeat, do NOT, order from here. They don't provide tracking and you have to hound them for tracking information. It took over a month for the product to arrive and they sent the WRONG thing and the other two items fit terribly. It's so not worth it.

I ordered my baby shower dresses a month I'm advance. I got the ugliest biggest dress that looked nothing like what I ordered.

I thought this would be a legit company after reading about it online and didn't come across any reviews that say it was a scam, only that the dresses were not good quality or like the photos but I was willing to work with some sub par dresses for my maternity shoot since they were so cheap and I'd only wear them once. I was told my order of two dresses would be processed and shipped within 7 days. After over a week of no information on shipping and the link to take me to the shipping info page not even working, I had emailed the company many times asking what was going on. Which if you weren't careful when you hit "reply" it actually auto replies to yourself... so I had to make sure I was replying to the single email they had for a contact that they emailed me from. Their email responses had poor grammar and was not professional and just kept saying there were many delays since demand was high. After still not getting any info, I said I wanted to cancel my order as it would clearly not make it to me in time for my maternity shoot. They ignored this request multiple times and then they finally decided to send me actual tracking information and then told me it was too late to cancel the order... like what?! Then it still took another two weeks for ONE of the dresses to get to me. They still ignored me about wanting my money back so I disputed the charge with my credit card company. DO NOT buy from this company they prey on pregnant women thinking you're going to get your order in time for a photoshoot or whatever you want it for, and the quality is garbage NOTHING like the photo. It looked like a Halloween costume that I sewed myself and again if I hadn't emailed and complained for weeks I'm pretty sure they just planned on keeping my money and never sending me their garbage dresses in the first place. Disgusting criminals from China.

I ordered a dress 2 months ago and have yet to receive it! I ordered early on purpose due to me wanting to be organized and have everything prepared for my baby shower, and still have yet to receive anything not even a tracking number! This piece of $#*! of a company will be getting sued soon! It's sad that they are ripping of pregnant woman! Let along anyone who is spending their hard earned money here. DO NOT ORDER!

I placed my order on March 4,2021 for upcoming maternity photos in April.
The site indicates the packages will generally ship within 7 days. It is now March 24 and my products have not shipped.
I made contact with the company 2 weeks ago. I was required to do by email because their "contact" feature on the website does not work.
I was informed my order would be made a priority and the matter would be resolved.
I emailed the company on Friday, March 19 and requested to cancel my order for a full refund as it had yet to ship and will not be here in time now. I attempted I cancel my order through the website however, this function is disabled (surprise). I have received no response from the company at this time.
I am absolutely disgusted and I will never order from here again.
Beware of this mess.

This place is awful! I would not recommend purchasing anything from them! Its terrible quality and they steal your money. I ordered 2 dresses one white and one silver that totalled out $77.3 weeks later they sent me the ugliest dress i never even purchased it was an aqua blue dress with flowers and it was falling apart, the bag was even dirty... i reached out to the company and they told me to keep the dress and that they could not refund me for not sending me the correct dresses i actually paid for and ordered and that they would give me a coupon for $19 to shop on the site...

The dresses not look like in photo. I've ordered 2 of them and arrive just 1
0 quality, 0 in all. I will not buy never ever from this site

I am not very happy about a order that I have placed and have not received on January 29, They did not give me a tracking number and was told that I have to wait when I needed my dress to do maternity photos. I would never order from these people again and they are very bad with communication

If I could give zero stars and shut this company down I would. They sent maternity dresses a month after they were ordered and due to my growing belly they didn't fit by the time they arrived. I asked to ship them back and they told me they don't pay for that. I go to the post office and it'd a 27$ charge to ship back. Not only am I out of a dress for my baby shower but I am out of 80$ as well.

This is the worst company I have ever ordered from. They say they have a return policy but they won't honor it. I returned the dresses I received within 4 business days months ago, had to pay over $60 shipping, and they are saying they haven't received my items. I provided them with all the details they requested - tracking number, etc. They still haven't refunded me any of my money.

I bought 4 items (maternity wear), half of them were as described and as shown, while the other half was cheaply made, the seams don't match and all of them were supposed to be maternity wear, but the one jumpsuit I purchased that's supposed to be maternity fit doesn't fit my 10week belly; if it doesn't fit my belly already, it won't fit it when I'm later into my pregnancy. First person I email tells me they can only give me an partial refund and a gift card to shop more with them, which I don't want to. (Then I can't email back saying anything to the guy) second person says: I have to send the products back (which I don't care, If they send me a label and everything so I don't need to pay for international shipping and packaging again). Two different people, same company, two different types of assisting.

Are you serious?! I have less than a month before my shoot and this is what finally arrives? YOU ARE SCAMMING. This is CLEARLY not the same dress. Who do you think you were going to fool and how much did you pay for these fake reviews! I'll be sure to leave honest reviews exposing you all everywhere I can because surely you cant delete them all. HOW DARE YOU. SUCH BS. Where did you steal the image of the actual dress from because I need to order from them. Oh wait, I can't, because I live international and parcels take more than a month to arrive. You've ruined my big day. Sites like this must be run by scrums of the Earth. You sent me a dress that cost 30 cents to make, you dishonest leeches. I hope your site crashes and your business fails faster than the bolt of lightening that should strike everyone of you through your greasy, putrid hearts. MFS.

I tried to cancel my order as soon as it was not received within the 6-9 business days as promised on their website, for which you have to pay expedited shipping of course! Then every other day or so I would get a reply from someone in customer service saying my order has already shipped and to please be patient. Once I finally received my order, way after the promised 6-9 business days, the items were a complete joke. I mean, they were so bad I laughed when I took them out. They are fakes, what this company does is steal images of beautiful dresses online, and sells them at $40-$50 USD and what you get is a knock off replica of that image. The replicas look NOTHING like the picture in terms of quality, it's almost like they aren't even trying. I immediately emailed asking for the return shipping information, which is what the website says to do, but of course no reply! This is incredible that a company can get away with this!

DO NOT BUY FROM THIS SCAM OF A COMPANY, someone should get the government involved!

If I could give zero stars I would. They took two months to deliver my maternity dress that I ordered. Getting in contact with customer service is impossible and if you have an issue they will not respond. The dress I received was of the lowest quality material, the dress was not made proportional, the color was wrong, and it wasn't even the same dress as pictured. They will take your money and you will not receive a refund. Product quality is of the lowest and you won't see your shipment for months if at all. Take your money somewhere else and do you research!

I paid around $90 for 2 dresses, $60 and $25 + tax and shipping. Shipping said it would be here in 3 weeks, after the 4th week I I emailed and tried to cancel 6 times and no response! I had already taken my pictures it was too late. Well coming up on 2 months I'm just now receiving them! Very cheap material, color isn't the same (ordered pink and got burnt orange), the other dress isn't even the dress I ordered, and they are way too big I'm size small and looks like size large! No idea what to do with them now since I can't get ahold of them if I wanted to sell them they are so cheap I could only sell for maybe $15 each...

My order arrived 2 weeks late, and was the wrong color. (Not to mention poor, cheesy quality.) Someone will respond to your emails until you ask how to cancel or obtain a refund and then suddenly no response. Do yourself a favor and DO NOT order from this site.

In summary: this company is a scam. Please look elsewhere!

Problems:
Shipping took significantly longer than the web site claimed.
Quality of the product (e.g. Material used, color, sewing) was inferior to what was shown on the web site
Defects in the product (the zipper for one dress was stuck)
Cancelled order with no reimbursement (one item was cancelled by the company, but no)
Customer service was poor and slow (there is no way to contact the company except through their web site or via email; some responses took months to be received)

There seems to be no accountability (no legal means to pursue redress) if you are dissatisfied with the merchandise or customer service and request reimbursement or don't received your order but have paid for the merchandise.