business logo of Lucky Vitamin

Lucky VitaminReviews 886

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lucky Vitamin?
grey star
grey star
grey star
grey star
grey star

Lucky Vitamin Reviews Summary

Lucky Vitamin has a rating of 3.7 stars from 886 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
187
value
206
shipping
201
returns
91
quality
187

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Susan G.
Unfollow Susan G.
Share Review
Report Review

Collagen Cream
August 20, 2018

Amazing cream, since I started using it I've received so many compliments on my skin! I work outside at a Nursery (plants), and the sun beats on my body, especially my face. The only problem I have is the jar is way too small! Please make a larger size of the Lucky Vitamin collagen, I beg you!

Date of experience: August 19, 2018
Georgia
2 reviews
0 helpful votes
Follow Nick B.
Unfollow Nick B.
Share Review
Report Review

Quality products with many choices in the area of healthcare and nutrition at excellent pricing, along with free shipping and 10% off on some products with autoship. Also very easy to shop on the site

Date of experience: August 18, 2018
Texas
1 review
0 helpful votes
Follow Glen C.
Unfollow Glen C.
Share Review
Report Review

Each time I order product, I seem to be in a hurry, but yet try to avoid your auto shipping option... although it probably isn't that hard, you catch me half the time... Grrrrr... other than that, I like your product and I like doing business with you. Glen

Date of experience: August 18, 2018
Delaware
1 review
0 helpful votes
Follow Rebecca G.
Unfollow Rebecca G.
Share Review
Report Review

I love Lucky Vitamins online shopping because I know I am getting quality at prices you cannot find elsewhere. I trust their customer service teams and know I will get answers to my most frequent questions. Shipping is tops in my opinion. You can count on products being delivered in a timely fashion. Products are protected during shipment and I personally have never had issue with any of my shipments from Lucky Vitamin.

I would highly recommend this site for your Vitamin needs!

Date of experience: August 18, 2018
Florida
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Share Review
Report Review

Great site
August 18, 2018

Some products I wanted were back ordered but I did find some hard to find products and I loved prices and ease of site, thank you

Date of experience: August 16, 2018
Georgia
1 review
0 helpful votes
Follow Timothy F.
Unfollow Timothy F.
Share Review
Report Review

Great prices and a wide selection. I was able to purchase all my products without having to make multiple purchases from different sites

Date of experience: August 14, 2018
North Carolina
1 review
0 helpful votes
Follow Lana K.
Unfollow Lana K.
Share Review
Report Review

I order temperature sensitive products and Lucky is the only place I've found that ships with a cool pack. The unfortunate issue is their shipping takes MUCH longer than advertised and they sometimes forget to pack the cool pack. This causes a return shipment and increases the wait time for replacements by a 2 week minimum, not to mention extra shipping costs for expedited delivery. If I could find other suppliers (online or locally) who carry the specific products and whom ships with a cool pack then I would not purchase from Lucky. I give their product offering 5 stars and their Customer Care Team 4 1/2 stars; their packing, shipping, and website shipping disclosures a 1 star.

Date of experience: August 14, 2018
Texas
2 reviews
1 helpful vote
Follow MOHAMED Z.
Unfollow MOHAMED Z.
Share Review
Report Review

HORRIBLE
August 14, 2018

ORDERED SOMETHING, NEEDED TO CANCEL LESS THAN 10 HOURS LATER. REFUSED TO CANCEL THE ORDER. THE ORDER STATUS WASNT EVEN PROCESSED YET NOR POSTED TO SHIP TILL MONDAY. SPOKE TO LORANN, THE LADY WAS RUDE AS ALL CAN BE. WILL NOT BE ORDERING FROM HERE AGAIN. EVER!

Date of experience: August 14, 2018
California
1 review
0 helpful votes
Follow Shila V.
Unfollow Shila V.
Share Review
Report Review

Wonderful
August 14, 2018

Lucky is one of my all time favorites; good prices, great service, and that's about all that matters; well, they carry a wide line of products, which helps too.
Thanks Lucky!

Date of experience: August 14, 2018
New York
1 review
0 helpful votes
Follow Barry M.
Unfollow Barry M.
Share Review
Report Review

Very quick
August 14, 2018

I'm sorry to read of disappointed customers because my experiences were very positive. I hope very much that the problems can be fixed because I would hate to have such a good company lose customers when it has so much to offer.

Date of experience: August 14, 2018
California
2 reviews
0 helpful votes
Follow mary f.
Unfollow mary f.
Share Review
Report Review

You guys are almost always the least expensive and you can't beat the free shipping. Thanks Lucky Vitamin for carrying so many products!

Date of experience: August 13, 2018
New Jersey
1 review
0 helpful votes
Follow Kimberly M.
Unfollow Kimberly M.
Share Review
Report Review

Makin it Easy
August 14, 2018

I was easily directed to what I was looking for and more. I was a little disappointed that you didn't have SF grape jelly but I got my PB products, no problem. Thank you! Great website. Easy to navigate.

Date of experience: August 13, 2018
Maryland
1 review
0 helpful votes
Follow Glenn C.
Unfollow Glenn C.
Share Review
Report Review

Having worked in a natural foods store, I know the cost of these products. Most are great buys but the customer service leaves room for improvement. The people you communicate with over the phone & internet are helpful promise you excellent results.
The follow through is virtually non-existent every time I contact them. Even A $5 discount I earned took 3 calls, a text message & a bad review to finally get my reward.

Date of experience: August 12, 2018
Illinois
2 reviews
0 helpful votes
Follow MaryAnn P.
Unfollow MaryAnn P.
Share Review
Report Review

I was looking for limited edition Mrs. Meyer's products and found them right away in a good quantity for a great price. Easy to find/easy to check out. It was my first time ordering and I will continue to go to LuckyVitamin.com for future needs on a regular basis. I am very satisfied!

Date of experience: August 11, 2018
Texas
1 review
0 helpful votes
Follow Eve L.
Unfollow Eve L.
Share Review
Report Review

Easy to navigate website with all the products I use regularly. I like Paypal as a secure payment method.

Date of experience: August 11, 2018
Washington
1 review
0 helpful votes
Follow Rita R.
Unfollow Rita R.
Share Review
Report Review

The website was easy to use. I ordered more lotion so I could get free shipping. Hopefully, my items will come in a timely manner.

Date of experience: August 11, 2018
Virginia
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

I have ordered from LV several times. They have the best prices I've found around on the products I love. You don't have to choose auto ship, but can save money on the products you use often if you wish to. Either way, their prices are still the best. I have had to contact customer service due to liquid products being damaged in shipping and they were very responsive, friendly and helpful.

Date of experience: August 11, 2018
New Hampshire
1 review
0 helpful votes
Follow Patricia F.
Unfollow Patricia F.
Share Review
Report Review

I think the above title of my review says it all---absolutely amazing company to do business with!

Date of experience: August 11, 2018
California
1 review
0 helpful votes
Follow jillian M.
Unfollow jillian M.
Share Review
Report Review

I need probiotics or i get very sick. They are quite expensive however to purchase at local grocers or heath food/supplement stores. I found what i needed in double the quantity at luckyvitamin! Could not be more thankful and relieved! Thanks lucky vitamin!

Date of experience: August 11, 2018
Georgia
1 review
10 helpful votes
Follow Lawrence C.
Unfollow Lawrence C.
Share Review
Report Review

While good prices and good products are -- by themselves -- or even taken together -- not enough for everyone to like a business, they certainly don't hurt! I'm already in love with this business not just because of those two things (though they are very important), but also something more ineffable: there is a good attitude about their whole website that makes me feel like more than just another paying "machine." I know some people, like my wife, are still totally sold on businesses like Amazon, and I understand that to a great extent. But I still prefer a smaller, less monolithic business model. And while an even better price might be found at a place like Amazon, I just always want to veer toward the smaller firms as long as I feel that the price difference isn't significant enough to justify. (And besides, let's face it -- when firms become really big and have put their competitors out of business, they almost always start losing those ultra low prices, or start shorting their employees, or both. Just think of Walmart, for example. Or Exxon -- ever get super cheap gas there? Or anywhere?)

Date of experience: August 9, 2018