Lowest Price Contacts

I received a lens that seemed defective. I looked at their website, kept the contacts as per instructions, contacted them, provided what they asked me for (so they read my complaint) and never heard back. I reached back and no response. Nothing, never heard back. Calculating for this mishap, I was better off ordering from somewhere else. Beware, you won't get support!

Ordered contacts the 27th of November it is now oct 20th and still have yet to receive them
Have received emails that its been delivered and it hasn't
Chatted with cust serv and they haven't even rec them yet... claiming system update from their supplier
And they should get them around the 22nd upgrading my shipping to 3day usps
So you better give it at least a month if your gunna order... price is great but well... just order early

Waited 10 working days for my order to ship. Didn't happen. They charged my credit card immediately. All sorts of excuses as to why my order didn't ship. Cancelled order and ordered from another supplier. Order shipped next day.

I received a damaged contact lens and asked for a refund. They refused to do it because I no longer had the box that the lens came in. I explained that I had long ago recycled the box, but they were like a broken record. They wanted the numbers on the box that I no longer had. I finally contacted my CC company to reverse the charges for the entire order. DO NOT USE THIS COMPANY.

I ordered contacts from them sent them the presciption and was sent the wrong contacts spoke with someone over the phone who said they will not charge me a restocking fee and would give me a full refund then come to find out they did not credit me a full refund spoke with someone who said the reason they dint give me all my money back because they have $10.00 ordering charge that fee should have been waived and they should have gave me back my full refund lowest price contacts are a RIP off because they said they were out of stock so I had to wait for them to get back in stock order from anybody but them. I had to give a star in order to write review but they deserve soooo stars

Ordered from here twice (2nd time by accidnent). They operate out of the UNITED STATES apparently. 1st order was supposed to ship free with 5-7 days del time. After 2 weeks and no email responses besides the original order confirmation, I finally got through on the phone. When I asked about my order they said it was backordered and needed to be filled direct through the manufacturer, but that it was shipped and I should receive them soon. I waited another week no responses so filed with Paypal. 3 days later they contacted me with shipping information from Canada. When I tracked it they didn't even process the order until the Paypal dispute. Eventually got my lenses took over a month. Then my wife ordered contacts from them because they were the lowest price. Supposed to arrive in 5-7 days. After 2 weeks she asked me to follow up. I couldn't believe we made the same mistake of ordering from these scammers again. I filed my claim with Paypal today so I guess they may anger my emails in the nest couple of days. STAY AWAY - THESE ARE SCAMMER RATS! AND GOD HELP YOU IF YOU GAVE YOUR CC INFO - ID CANCEL THAT CARD IMMEDIATELY

They sent me the wrong strength even though I had to send them a copy of my prescription. They keep saying they are emailing me instructions to return them. But they never do. I am out $84! I have called them so many times, I finally give up!

Ordered contacts on 1/18, was told 5-7 days to receive. It will actually take closer to 20 days to receive, which is ridiculous. I have never had this long of a delivery time from any other company I've ordered contacts through. If you need contacts within a week to 14 days I would not use this site!

This site has such great prices! They also don't charge you a processing fee like other sites do. I appreciated the free shipping. It took about a week to get to me but that really isn't bad! My order was correct and I am pleased!

They did not read my prescription correctly and delayed my order. When I brought it to their attention they said it was gonna be another 3 to 5 business days before they could process my order.

Contacts arrived within a week but they are defective. The first time I called Lowest Price Contacts I had to leave a message and they never called back. The second time they basically said it wasn't their problem and to call the manufacturer, which I did. The third time they said they would call me back when they hear from the manufacturer, but they never called me back. The fourth time I had to leave a message again and still haven't heard back. Meanwhile I can barely see to drive. Super frustrating.

I ordered my contacts for the first time with this company and the order was wrong so I tried to get a refund. During business hours, I was given voicemail and no one called back. Finally, I received a generic email but when I spoke with someone after repeated calls, I still couldn't return or exchange it. I have placed orders with other companies online contactsexpress or clearly and no issues and great customer service. Beware of this company. I've lodged compliant with the Board.

I used a prepaid credit card and after verifying it and giving them the number to my bank, going through multiple calls, and emails, they erased my order and stopped contacting me. Upon a final call they did not try at all to fix the problem and the agent was more than happy to erase my order. Worst service I have ever recieved... Saving a few dollars isn't worth dealing with such a terrible company

Great prices but Still have not received them After ordering weeks ago. Every time I check my tracking number it says expected delivery date tomorrow this is been going on now for the last week. After calling and speaking to them they said hopefully they will be delivered next week. Apparently there was a hold up in customs. Will not be ordering from Canada again!

I bought a box of contacts on this site with a big defect on the lens... they refuse to give me a refund, not even an exchange
By far THE worst contacts i've made business with on the web

They will STEAL your money and PRETEND they will ship you contacts! Horrible! Trust me. I ordered from many companies and this is by far the absolute WORST.

The website says they will ship within 3-5 business days, not true. After 5 business days my order hasn't shipped and isn't expected to for another 2 days. Prices are good, just don't order if you need them fast.

Quickest customer service I've ever experienced. Guy on the phone was very polite when I asked him to change my billing address. Very reasonable prices too, easily five stars.

I ordered contacts almost 10 days ago and have not received them yet. I chose to use this site, because it was the best price. I reached out to customer service both via phone and email, seeking a tracking number for the order. The response I received was along the lines of "you should have read the webpage, we don't have this in stock and will have to order it." I understand that business operates a certain why, but it's never good customer service to tell a customer "I told you so" or "gotcha - this was on the webpage and you should have read it."

I ordered three boxes of Air Optix contacts. The price was cheapest I saw online and the shipping was fast. I was quite happy about the purchase :)

I ordered my contacts on Saturday & of course knew nothing would be processed till the following work day. I got a "confirmation email" right away & the money was taken out of my account fairly quickly as well. My contacts are toric so I know it takes a couple days to process but I have not gotten any updates on my order. It's Thursday now & I have no idea if I'm even getting my contacts. I've worked with optometrists before so I know it doesn't take long to get contacts from the manufacturer.

Called and left message 2 times. They did call back 3 days later, but neither operator understood English. My question was and I still don't know the answer, because the operators could not understand the language. Do they buy back contacts that I have purchased from them, because my prescription has changed. They act like I am the first time the question has been asked. If so, they don't need to be in the contact business.

I searched the web for Biofinity Multifocals and found "Lowest Price Contacts" had them for $45.95/Box. I chose 2 boxes for each eye for a total of $183.80 minus my Promo code for $10 off which reduced my total to $173.80. Great! When I selected "Proceed To Checkout", my shopping cart emptied by itself. When I re selected my contacts, they were now $56.95 for a total of $227.80, an increase of $44.00. I went back to the original link where I found them for $45.95 and tried again. The same thing happened. I tried 3 times with the same results. I deleted my shopping cart and bought them somewhere else. This company ("Lowest Price Contacts") is too shady for me to do business with! I'm not giving my hard earned money to someone I can't trust.