My leggings arrived really quickly. I got a bit nervous when I saw the Chinese shipping info (leggings that I've bought from China in the past have tended to be incredibly small) but they fit well and look great!
Nice looking, but size is too small (I ordered my usual size-s and they are a bit tight). The shipping was really fast. I'm disappointed with the material though, it doesn't seem very breathable. Considering that, the price is too high, even with discounts. I have a pair of leggings from ebay for 8 usd which are equal, if not better (time will tell) in quality!
Hi Tanja,
Thank you so much for your feedback. We apologize that it doesn't fit perfect. Please send us an email at support@lotusleggings.com and we can process a replacement for you.
All the best
Lotus Leggings
I just received my new leggings yesterday. I love them. I have ordered from them 2 other times and have not had an issue yet. They do take a few weeks to receive but its worth it especially if you hit one of the sales.
Honestly this company has been great. We have had a couple hiccups along the way, but they have been very attentive, fast to reply and fixed any issue immediately with great customer service. I would highly recommend them. I know it can be scary shopping online when you don't know the place, so this is my stamp of approval!
Just received my first order! Fantastic prices, free shipping if you spend over a certain amount and great quality! I bought some leggings for an event and was not sure if they would arrive on time as I live in Australia, but they got here with plenty of time to spare!
Like everyone else here, very negative experience with this "company". I don't feel the need to regurgitate the details, as they run parallel with everyone here. It's simply shocking to me that a company can continue to exist when the clearly have no concerns with customer satisfaction. I don't want any generic excuse as to why, i. E. Growing company... I just want results. I'm done with the generic and impersonal responses to my concerns when contacting their "support" email. I'm stuck with a crappy pair of leggings I didn't order, will never use, and can't return or refund (who doesn't include invoices?! Oh yeah, lotus because that would require an iota of diligence).
For anyone else who has had a bad experience, please take the time to formally complain to the better business bureau. Lotus is rated as an F.
Do not buy from this company. They don't deserve your hard earned money until they can demonstrate some form of professionalism. Terrible, terrible experience
Tried to exchange 2 pairs of leggings, had to return ship at my own cost. They never replaced them despite confirmation from USPS that they received my return. So Im out $70. Terrible customer service. Absolutely awful. Make sure you get the right size or else!
Hi Malissa,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you
Lotus Leggings
It took two months to get my leggings. Not only that but they're awful! Thin material, a small was WAY too tight in me even though that's my normal size, obviously very cheap even though I spent a lot of money on these. Don't waste your money or time!
I ordered in early February and have not received anything. I finally got a tracking # but it shows in China. Their customer service replies just keep restating tracking information with no help. My requests for a refund get ignored. I've given up on ever actually getting my order.
Like all the previous reviews, no response from customer service. I have sent several emails regarding shipment details with only the standard, generic response email. I really wish I would have googled this company before buying their product. It appears the last response on this site was 1/19/17, then... nothing. How can this company continue to do business? This is ridiculous, they certainly process your payment quickly, but then absolutely no response to email inquiries concerning shipment tracking number. I'm sure I will be joining the hundreds of others still waiting for their leggings to arrive a month from now, I've been waiting over 2 weeks. Someone with the company sure is busy on their facebook page though! Too bad their customer service isn't as attentive.
It's my first purchase but I will return for more leggings. This is a serious and reliable seller whose offerings are quality printed leggings. Delivery period is as promised. Trust that your order will be in good hands!
Hi Olivia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I received my Lotus Leggings approximately 4 weeks from order, well worth the wait though! They fit true to size, very comfortable fabric and look fantastic on! I will definitely be ordering again:-)
I gave 4 stars because they are not squat proof of you know what I mean;-)
Hi Rosemarie,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Super comfy for workout and leisure! Double thumbs up! If you are looking for some good quality leggings for a reasonable price, Lotus leggings is the right place to go. Definitely worth it. Delivery time isn't bad either.
Hi Bethanie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Just received my first pair of leggings in the mail today! Love the material and they are so comfortable. Only reason I gave a 4 rating is because they took almost 4 weeks to arrive. But other than that, awesome and would definitely recommend.
Hi Whitney,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” with regards to shipping, rest assured we are doing our best to shorten the time in the future. We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
These tights fit like a glove! I don't know how they will be after I wash them but there's only one way to find out. I got updated every time my delivery was updated, and even got an email when they were delivered. Would recommend based on what I have seen so far!
Got my new leggings at a great sale price as it was advertised online, they arrived after a couple of weeks more or less, they also fit perfectly and are very comfortable, made me feel even more inspired during my workout session and the pattern is awesome. Love them!
Hi Araceli,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
My order came within the specified period and tracking status of my order was handy. Love the designs, although some prints stretch out so the backing white material shows. Overall, nice product and lots of choice. Would love to see thicker and more closely woven fibre fabric quality.
Shame about the branding, especially on a skirt with light colours. I won't be able to wear it without hiding the label or wearing a long top.
The leggings were great and as to be expected. The shipping took about 2 weeks or so, I think 15 or 16 days altogether. They arrived in perfect condition in small packaging. No issues so far with customer service except that I would like to exchange one of the pairs for another but the process seems a bit complicated as I cannot find the return address. Not a big deal at all though. Overall good experience.
Got two pair of the mens leggings and they are great quality. It is too bad that for mens they don't have a pouch to more hold my junk, but overall very happy. Not overly consistent in size but everything fits and well.
What can I say? Great quality products, fast delivery from China to Spain, and a terrific customer care. You get updates about your order regularly and with the provided tracking number, following your parcel is easy as can be. And when I had a problem with one of my orders, which was completely my own wrong doing, it was resolved in no time! Im happy to recommend this company to anyone!
Hi Padme,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Lotus Leggings has a rating of 3.6 stars from 2,827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lotus Leggings most frequently mention customer service, good quality and fast delivery. Lotus Leggings ranks 28th among Women's Clothing sites.
Hi Milena,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings