LotimenaReviews 510
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Lotimena Reviews Summary
The company exhibits a mixed reputation, with customers appreciating the variety of styles and affordable prices. However, dissatisfaction arises predominantly from discrepancies between product representation and actual quality, with many items described as poorly made and inaccurately sized. Customers frequently express frustration with the return process, particularly regarding high shipping costs to return items to China and inadequate customer service responses. Overall, while the company succeeds in attracting customers with appealing designs and competitive pricing, significant improvements in product quality and customer support are essential to enhance overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Easy to use and order from the website. A couple of the items I ordered did not look as good a quality as they did in the photo. Overall nice clothes and true to size.
Nice easy site to navigate. I could not get the 50% off using the code supplied for signing up for emails.
Maybe I will receive it on my next order?
It has taken me 1 hour to get my order through, i could not get it through lap top had to use phone. I have sent you an email to tell of problem
All items as described and fit well. Pleased with order.
Good returning customer pleased with items already brought
There has been little or no notification of delivery of items and no request for signature.
The quality of the fabric and the finish of the materials has been more than a little disappointing.
No doubt, it has much to do with the fact that the goods are manufactured in China. Problems with sizing and description of material colour and fabric. Shame.
Easy to use web site. Good catalogue of items to choose from.
My first time shopping with lotimena, website is good and easy to navigate. I await delivery of my order with anticipation!
Your website promises a reply in 48 hours I've been waiting two weeks
Perhaps if I had ordered a size larger they would have fitted, but in any case would be far too long. A skirt and t-shirt were fine.
Got several different items and ordered different sizes but none fit well! I enquired about returning the goods only to be told the return address was in CHINA! The cost to return would be more than my order!
I will not be using this site again.
Easy to order took a while to arrive but overall very pleased
Very easy theory trouble is it is all too nice and want it all
So happy with my purchases and the ease with which i order them.
It took me days to finalise this order. Why did it take so long?
Great designs at good prices. Good delivery time. Great prices.
No clear place to enter code for discount. Product was delivered about 3 weeks after payment was debited from my account
No clear place to enter code for discount
I dont know what the shipping costs are
I need to return them but it's very complicated
I dont know what the shipping costs are
Great. Service clothes were all beautiful and delivered on the date stated. However, I was bitterly disappointed in my purchase, the dress was very badly made at the neckline and you can clearly see the poor quality stitching and the neckline was all out of shape, does quality control bother to check these mistakes before posting?
Love the clothes, very helpful rest discounts, just can't wait to see my first purchase
Straightforward email site. Lovely item. Great value. Very elegant looking dress and such good value.
Straightforward email site. Lovely items. Great value.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members