I found Shopping with Logues shoes an fantastic experience, as I have a very small foot, I find it so difficult to find a shoe to fit, so I was delighted to find the perfect shoe in Logues. I also found them fast, reliable, efficient and very helpful and easy to get in contact with. I will be shopping with them on a regular basis.
Excellent delivery time and a very quick refund acknowledgement, as unfortunately I had to return them.
I posted them on Saturday from northern Ireland and I received an email on Monday morning to tell me that they had been refunded.
I wanted to purchase a gift token for my sister for her favourite shoe shop Logues in Galway for her birthday. However, when I checked the website I couldn't see how to do it so I rang the shop with my enquiry. Sarah answered and set up an online link for me as she said it was shop policy not to take money over the phone. The link worked perfectly and Sarah emailed again to confirm my address and details. I received the voucher in the post the following morning. Well done Sarah and well done Logues!
I had a problem with a pair of Gabor sandals that I bought in July. I contacted the shop, spoke with Rochie who advised me how to send the sandals back - really easy with An Post. Rochie contacted me as soon as he received the sandals and offered me either a full refund, a replacement pair or repair of the sandals. I choose a replacement pair and within two days, received my new sandals. Super efficient service. Thank you!
Super service & delivery from Logues Shoes! They got me exactly what I wanted without any hassle or bother & got them both for half price which was even better!
Logues were unable to fufill my online order on black Friday due to insufficient stock. I had ordered a couple of pairs of shoes for my wedding and this was very disappointing.
I was in your shop earlier today and myself and my friend could not believe how rude and unhelpful your sales assistant was she actually went and hid in the empty men's shoe area when my friend was asking her for a size she had to follow her to get her attention and then on bringing the shoes she actually just grunted did not engage in conversation at all well actually she did once say that everyone's feet are different! When my friend expressed that she didnt find a shoe comfortable... pity that one person soured our experience as I'm sure or hope this isn't the attitude of all as the other lady who was busy at the time seemed to be at least able to engage with customers... we purchased the shoes elsewhere
Dear J. M
Thank you for taking the time to leave a review.
We are sincerely sorry to hear that your experience in store was not a good one.
We are disappointed with your feedback and will pass on your comments at our next team meeting.
If we can offer assistance in the future, please do not hesitate to contact us.
Kind Regards
Rochie -Customer Services
Excellent delivery of shoes and bag but they sent wrong colour and when I rang they said they didn't have them in navy and that the website hadn't updated. They did however offer refund including delivery refund as expected.
Great experience dealing with this company
Every order arrives on time and returns are very easy... gorgeous shoes in this store.
My experience was a 5 star one. Really Really loved the complimentary Lollipops.
Ordered and delivered in 24 hours. Many thanks.
This is my first time purchasing from Logues and I am well impressed with the service. My item was dispatched promptly and arrived within 2 days. Fantastic!
Can only say fab. Will definitely shop there again. Ordered online, had my boots in a matter of days. Love the boots, was speaking to a member of the staff. Friendly and very helpful.
Delighted -- Ordered bag late on Sunday, Received it, in farthest Donegal on Tuesday morning. It is my first experience of Gabor bags. I have had several pairs of shoes.
So helpful and enthusiastic. The girl I felt with was Sarah. She sent a follow up text and email. Couldn't have been better.
The she's came in perfect condition and very quickly. Absolutely fabulous.
This was my first time buying on line wiith you and it was a very present and simple experience. Collected the shoes almost immediately and were there waiting for me. Well done.
Had to return an item due to sizing. Logues made it a simple and inexpensive process. Will have no hesitation ordering a bigger size due to the hassle free returns policy.
Very happy with my purchase very prompt and efficient service and I even received a little pack of sweets which I thought was a lovely touch would definitely recommend logue shoes
I was looking everywhere for Mink Oil without any success, I phoned Louge's Shoe Shop in Galway, they didn't stock it but Rochie went out of his way to get it for me, I don't where in the world that you would get such excellent customer service, WELL DONE. Thank You. Frances
User-friendly website. Information received regarding delivery. On-time delivery. Nicely packaged. Loved the little touches like the lollipop and the paperclip - made my day.
Well done!
I'm very impressed by the range of shoes online, sizes and colours and the prices are very competitive. A lot of top quality shoe brands. Great customer service.
Answer: Hi Geraldine Thank you for contacting us. Can i ask you what shoe style you are looking at as the colour can vary from brand to brand. If you can reply to info@logues.ie and we will be able to answer your question once we receive your reply. Kind Regards Logues shoes online team.
Logues Shoes has a rating of 3.9 stars from 136 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Logues Shoes most frequently mention excellent service, next day and fast delivery. Logues Shoes ranks 33rd among Shoes sites.
Dear Eoin
Thank you for taking the time to leave a review.
Unfortunately, one shoes you ordered was sold on the shop floor and our systems didn't correct our web site in time.
For this reason we were unable to fulfill your order we did our best to track down an other pair for you unfortunately it was sold out with our suppliers.
Whilst we do, wherever possible, aim to maintain an accurate stock reflection on our website, on this occasion, demand has outstripped supply and unfortunately we have been forced to cancel your order.
We thoroughly apologise for any inconvenience this may have caused and you.
If we can be of any further assistance please do not hesitate to get in touch.
Kind regards,
Logues shoes