I was in your shop earlier today and myself and my friend could not believe how rude and unhelpful your sales assistant was she actually went and hid in the empty men's shoe area when my friend was asking her for a size she had to follow her to get her attention and then on bringing the shoes she actually just grunted did not engage in conversation at all well actually she did once say that everyone's feet are different! When my friend expressed that she didnt find a shoe comfortable... pity that one person soured our experience as I'm sure or hope this isn't the attitude of all as the other lady who was busy at the time seemed to be at least able to engage with customers... we purchased the shoes elsewhere
Dear J. M
Thank you for taking the time to leave a review.
We are sincerely sorry to hear that your experience in store was not a good one.
We are disappointed with your feedback and will pass on your comments at our next team meeting.
If we can offer assistance in the future, please do not hesitate to contact us.
Kind Regards
Rochie -Customer Services