The limitations, poor service, even after escalations, the refusal to refund when satisfaction just wasn't achieved even after I expressed that the same day as purchase is subpar to so many other services out there. It's really disappointing to me that wordpress has opted to pair with this service. I'll be making my recommendations to wordpress to consider switching to a better software or service. Please don't waste your money, people... your hard earned money!
I needed a logo that wasn't too expensive and I could create quickly, and Logojoy was the perfect site for this! Ysabel helped me to tweak the logo that I auto-generated a couple of times until I came up with something that I was really happy with. When I realized I wanted to change something down the road after starting to use the logo, she helped again in record time. I have already recommended this site to a number of people. Thank you!
Starting a new venture & wanting my branding to be strong & representative of my service, I used Logojoy to create a logo. When I wasn't completely confident about my design, I looked to their design team to assist. Ysabel was excellent; her competencies were obvious & her attention to detail & customer needs was on point & much appreciated. The customer relations team was also outstanding - Melisse in particular shepherded the process for me & ensured all my questions were answered. Within 48 hours, I had a logo that I loved, print, web & social media packages that I've already used on business cards, website & LinkedIn. Thank you Logojoy for helping me launch my business with a bang!
Bad experience! I bought their Enterprise package. Wasted my time hoping that I will get something original by choosing this package but it was substandard. Thank God they refunded my money. I am not going to use the logo they made for me. This site is good if you want to design a quick logo. The Basic package will be worth your money and time.
I would recommend this to everyone and anyone. If you have limited GD abilities absolutely a must. Super user-friendly interface, great response time from staff. The value for all you get is AMAZING as well! Worth every penny!
I really do what to tell the entire world. Logojoy has helped me so much, and there customer service reps are pros at editing things exactly the way I wanted it to be. Thanks a lot guys, I'm looking forward to a lifetime of using this service to create my logos:)
Cheers!
-Dave
Ysabel was very responsive and customised my logo for me via back and forth email communication only. My requirements were quite detailed and we nailed it after about a week.
I did worry that I was going to use up my allocated time before getting the logo finished but this didn't happen so I would say that the Enterprise option is well worth it. I even came back to them about 6 months after my initial purchase with a change to my slogan which they did for me at no extra cost, needless to say I'm very pleased with their service.
Thank you Logojoy!
I'm the type of guy that enjoy being involved in all aspects of business development. Here it was designing a Logo for a new eCommerce retail business I want to use to support a Facebook shop. I am very impressed with the way I felt involved in all choices. Although I still haven't made up my mind. Try and get hold of Dawson Whitfield, CEO of Logojoy. This guy knows a little something about customer service.
Although the logo I got was impressive and easy to make, the product itself is not what I want to write about.
It is the speed of response that i was most impressed with.
I accidentally sent my payment twice so e-mailed in. It being a Sunday I was expecting a reply to come the next day. However, within minutes of my initial contact, the conversation was over and the refund issued.
Not one for writing reviews normally but this struck me as outstanding service.
Would highly recommend doing business with this company. Both product and service are well worth your time.
Disappointing experience. For $200 I expected to work with a professional designer and it was immediately clear he was junior level. I could have gotten the same quality paying $15/hour. I did the work myself in the end and will not use the logo I paid for. The company wasnt willing to give me even a partial refund and was unsympathetic to my cause- so thats money down the toilet for this cash poor startup. Had high hopes for logojoy but wont use them in the future and I do not recommend them.
Answer: Hi Sara! Your logo files will need to be downloaded onto a computer first and then you can transfer your files to your other devices!
Answer: I found them really good. Especially as I purchased the logo files just before Christmas. Naturally there is a time difference as they are based in Canada in my case I am in Ireland but that's reasonable. I think in comparison to other companies for the price that is offered the service is adequate.
Answer: Yes they are a legitimate business and I was able to get a logo produced to my satisfaction with all the files I need in the future for an incredibly reasonable price.
Answer: Hi Jay, Even when the 72 hour window expires youare welcome to reach out through our live chat feature and request support in completing your additional changes! The 72 hour window is just convenient for you to be able to make the variations of your logo that you need and download them right away, but you are always able to make changes, just let us know!
Logojoy has a rating of 3.7 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Logojoy most frequently mention and customer service. Logojoy ranks 7th among Graphic Design sites.