Logo Design Pros

I am satisfied with the quality of their design. Will definitely go to them again if any other projects comes in!

This operation is obviously not running in the Unites States. I really don't have a problem with doing business globally, but not when the people I'm dealing with are crooks and liars. They can't even go by their real names. If you're doing business from India, call a spade, a spade. With names like Kenneth Falco and Scott Smith... you couldn't me more transparent in your questionable desire to hide who you really are.

I have set up a Facebook group calling out that the BBB in Delaware has given them an "F" rating based on 15 unanswered complaints (surprise, surprise). Feel free to comment there.

http://www.facebook.com/home.php?#!/group.php?gid=**************&ref=ts

From the first deadline up until the current, they have promised WAY more than they have been able to deliver. The gentleman "Scott" who took my order said that I would get my first logo concepts within 24 hours (even though the website said it would be 24). Well two days later, I had to call to ask where my concepts were. This occurred for EVERY single deadline they promised to hit.

It got to the point where they were telling me stories about how they had posted my revisions on my account (when they weren't there), not receiving emails I sent even though they hadn't bounced back. When "Chris O'Connell" personally committed to having my letterhead revisions to me by the next morning, three days later I called to ask where they were. He said he never received the email. I asked him why, after he'd personally committed to getting me the revisions he hadn't called to inquire where my email was, he had no reply.

The entire time that I was angrily venting, he was laughing acting as though this was trivial and funny. As of today, he has promised to get my revisions to me tomorrow morning. I bet my next paycheck I won't see them until Wednesday... which is when I actually needed to have the business cards printed and in my hand.

Word to the wise, use a U.S. based company where people actually have some business ethics.

Amazing experience. I loved the 3d look they gave to my logo design. Thanks much team!