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Logitech Reviews Summary
Logitech has a rating of 2.1 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Logitech ranks 663rd among Gaming sites.
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Worst customer service ever. Next time I need a Logitech product I will NOT buy directly from their website. They took my order for a keyboard, took my money, then did nothing for about three weeks. When I complained they sent me a form letter "Good news!" it said, "Your order has shipped." So did they lie or what? After ten days still no keyboard. Too bad they make such good products but don't give a damn about individual users. If I had just ordered it from Best Buy they would have had it here in two or three days.
Had the G933 white headphones over a year now and they work like if I just bought them! Really nice, great investment, terrific sound!
Popular company for mouse and keyboard, headphone. Every year, I buy at least 2 to 3 consumable computer accessary on this brand. Most of time the products are priced low. So I get to go for them often in the shop. I am still using wired mouse from this company is ok. However, my headphone did not last 2 years.
Good Keyboard if it worked. Bought it for illuminated keyboard and paid premium, when you consider the cost. After short time the illumination on the keyboard stopped working. Now I continually get red (not charging) light and the illumination feature I bought it for will not work. Attempted to contact Logitech and reset password, received email indicating how to reset password and only message is "password has been used" and will not work.
All their products I own are working very good even after these years. The second is their customer service. When I had my mouse broken - the guys just replaced it with the new one of the newer generation (with a photo proving i completely destroyed the old one, which is also fun).
I'm currently owning the G930 for 3 months. So far I'm not very disappointed by it. Although I've had a lot of frustrating problems with their software. It took me a while to fix them. But I would still recommend this company because of their good products and customer support.
I had a logitech mouse for 6 years before it finally died
Great quality here. I bought my MOMO racing wheel way back in 2008 and it still works perfectly, even though i spilled coffee on it a couple times.
I also have a budget joystick - 3D force pro and i had it for a while too. It's good, but i wish i'd bought something more substential - lotta plastic and squeaky buttons
I've had pretty good experiences with their hardware, but their support is second to none. I ordered a G400 mouse from them, and after a month or two one of the buttons stuck. Just one of the middle ones, not one of the big ones, so it was very much useable still.
Called up Logitech, they went through the usual "did you try different USB slots, have you installed and updated the software, etc." shpiel. Once it was made apparent that I'd done what I could to try to fix it, they asked for a picture of the bottom of the mouse and on receipt of that (a picture, not the mouse itself) sent me an entirely new mouse. They didn't ask me to go through the hassle of boxing it up and paying to send it, I didn't have to wait for them to send a box so I could send a mouse so they could send a mouse so I could eventually have a new product.
Logitech respects and trusts its customers, and that is pretty rare these days! And the replacement mouse I got had no problems at all.
Really cool you can look at all the awesome stuff they make. I have gotten the Logitech Web CAM and it is great.
Logitech wireless mouse, the terrible mouse I ever had. The cursor does not move very far. To move from one corner of the screen to other I have to pick up the mouse and sometimes the 1 click become double
Going to give logitech big props and a full heart for their move to dominate the webcam/video conferencing market. Their Vid HD consumer service which is free and works with their inexpensive HD webcams or google TV really is quite impressive at their 720p resolution. The significantly more expensive offerings from other companies such as cisco can do 1080p, but I'm not sure that most will even notice it and not every one has a 1080p display (1920 x 1080) or a webcam that can support that resolution. The Vid HD service will work with other webcams that are not made by logitech too. They have a very simple interface and I think their partnership with googleTV should help them grow. Skype also has 720p as their "HD" version. I do wonder which company will be the first to offer true 1080p resolution for free. See lazy link below for more info
http://www.logitech.com/en-us/349/5788
Really cool you can look at all the awesome stuff they make. I have gotten the Logitech Dual Action GamePad and it is great. I don't <3 the site but it is good enough.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members