• LivingSocial

LivingSocial

Overview

LivingSocial has a rating of 1.43 stars from 1,489 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LivingSocial most frequently mention customer service, credit card, and fine print problems. LivingSocial ranks 291st among Daily Deals sites.

  • Service
    87
  • Value
    75
  • Shipping
    55
  • Returns
    64
  • Quality
    61

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
25
See all photos

What reviewers want you to know

Positive highlights

  • If you have a problem they have great customer service.
  • I got prompt reply for any of my questions from customer service And as far as Credit Card Information.

Critical highlights

  • I will dump the $6 in Deal Bucks ASAP so I can unsubscribe from all LivingSocial emails.
  • ( there is no phone number only email) So I will delete them and tell as many people as possible to avoid them!
How would you rate LivingSocial?
Top Positive Review

“No problems at all”

Colleen l.
3/31/23

This was my 2nd time buying from living social Ireland, I recieved my voucher straight away from them they kept me updated and i received my order of 4 fruit trees 1wk later which was this morning so i am very happy with living social Ireland and my trees they arrived in perfect condition and i will be ordering from them again so thankyou

Top Critical Review

“BE AWARE,,, THEY JUST AFTER YOUR MONEY”

Eho n.
10/3/23

Purchased AeroPress Inspired Manual Coffee Press From Obero International Ltd. And just received part of the Components with open damaged box. Which is make it useless and not fit for purpose. I contacted the customer service and they promised to Send replacement and after that they stoped responding to my emails

Reviews (1,489)

Rating

Timeframe

Other

Reviews that mention popular keywords

deal bucks (48) customer service (397) phone number (43) refund policy (37) expiration date (30) business owner (20) credit card (111)
Thumbnail of user mindyr8
3 reviews
13 helpful votes
March 7th, 2016

I love LS but as with any site like this, READ THE FINE PRINT! Don't complain later because you didn't ask questions first. I've scored some great deals with LS and will continue to use it.

Thumbnail of user marianb4
19 reviews
63 helpful votes
October 13th, 2015

When they have a great deal it is fabulous BUT you have to pay attention to expiration dates and small print.
If you buy a beauty treatment, for example, for some unbelievable price, often, to really complete the treatment it requires many more visits at full price... so do your homework. As far as merchandise, great. Cust Svc is good

Thumbnail of user jasonj72
1 review
1 helpful vote
January 16th, 2017

But know that the business is on the ropes if they are going down this road! Be careful and dont leave too much credit with them

Thumbnail of user bennyf3
9 reviews
5 helpful votes
April 2nd, 2016

I have never had a problem with them. Sometimes they have great deals on technology. I will continue to use them.

Thumbnail of user ezrab17
1 review
0 helpful votes
November 25th, 2016

Pretty cool! Will keep on using it.

Thumbnail of user deeb67
6 reviews
10 helpful votes
November 4th, 2016

We recently purchased a B and B package to KY. Best stay! Just beware of the expiration fine print

Thumbnail of user nickm59
14 reviews
25 helpful votes
March 19th, 2015

It's great! And maybe if Groupon didn't exist... Living Social might be the cream of the crop and get that 5th star.

The site has a variety of deals, is always reliable, and has a decent interface.

Unfortunately, I don't think it has the variety of options, goods, or services that Groupon does. I find that I'm less likely to actually use some of my LivingSocial deals. LS also hasn't been great about communicating issues with redemption.

Thumbnail of user laurar43
4 reviews
2 helpful votes
January 11th, 2016

Instead of giving gift cards I buy off of Living Social. Not only can you support local businesses but it lets you explore new restaurants and services by getting your friends and relatives to check them out and report back to you.

Thumbnail of user nicoleh29
4 reviews
1 helpful vote
June 15th, 2015

I find LivingSocial as a hit-and-miss site; most of the time nothing there interests me.
However when something does the deal is usually incredible! Not only is it a great price but it works smoothly and successfully! I have got vouchers/ orders through them (/ third party) a few times and I have not yet been dissatisfied with the product or service.
Good site!

Thumbnail of user gailw15
7 reviews
10 helpful votes
April 10th, 2015

I like LivingSocial but Groupon lets me keep what I paid for the dinner to use later if the discount date has passed. With Living Social, you get nothing.

Thumbnail of user pattyl16
1 review
0 helpful votes
October 20th, 2015

The last two "deals" I've received from Living Social (A WEN hair care package and a sweater) have arrive "Postage due." The company made good both times, but I wonder if anyone else has had an experience like this? Otherwise, no problems and great deals.

Thumbnail of user lauram230
3 reviews
1 helpful vote
February 17th, 2017

I can find the best deals in the nearby places on this site. There are a lot of fun things to explore and discover.

Thumbnail of user riaf1
7 reviews
0 helpful votes
March 27th, 2017

My best friend and I always are looking for massage deals, and we've found quite a few discounts on this site.

My only qualm is their search parameters for location go by county, not by town or zip code, at least on the mobile app. This makes it harder to search for services in my area.

Thumbnail of user bubbsp1
8 reviews
6 helpful votes
July 1st, 2016

I buy many deals from here and have never been ripped off. The details in the descriptions are fairly accurate.

Thumbnail of user marshas11
2 reviews
1 helpful vote
January 6th, 2016

Received my under pant on Friday 8th of January, only a month late,
To be honest they were good quality but to late for Christmas.

Thumbnail of user gilliand4
6 reviews
4 helpful votes
April 18th, 2016

Recently I had bought the jeans paint from famous shop I had got 25% discount on that jeans because I am the existing customer.

Thumbnail of user hrha
2 reviews
3 helpful votes
April 25th, 2015

It offers a lot of good deals, but make sure you read the fine print, because a lot of dates, days and options are not available for most coupons.

Thumbnail of user monicac37
12 reviews
6 helpful votes
March 31st, 2016

This one is a close 2nd to Groupon

Thumbnail of user nadisc
1 review
1 helpful vote
March 14th, 2016

Great experience everytime!

Thumbnail of user evelyno2
2 reviews
8 helpful votes
April 19th, 2015

The difference between LivingSocial and some other “deal of the day” websites like Woot.com is that it does not sell products. Rather, what it offers are more like gift certificates at a discount.

Thumbnail of user christinap28
10 reviews
12 helpful votes
February 8th, 2016

I have been a member of Living Social a while and I have probably purchased the least from this site in comparison to others selling the same type of products.
Choice of deals is not so vast or outstanding and therefore do not check it out daily as I do others.
Returns/Refunds have been dealt with promptly and efficiently via their website without my having to contact agents directly, so they have my four stars as I dont really have a reason to complain other than lack of deals to choose from.

Thumbnail of user katherineg6
22 reviews
17 helpful votes
February 19th, 2015

I like that they are local and I like their deals pretty good. Don't really use them much mainly stick to Groupon myself

Thumbnail of user aishan3
4 reviews
0 helpful votes
April 28th, 2016

Huge discount, service can be better. But still love it.

Thumbnail of user rl32
1 review
0 helpful votes
November 19th, 2014

I bought a $129 end of lease voucher from Imaculate Bright Cleaning Service on Monday. I was very pleased that the lady on the phone could fit my cleaning job in during that same week. Although the appointment was an hour later than organised she rang to say her people were held up. Sam the man who did the job was very curtious explained what was agreed on and how long it would take. I was very impressed with the work that was done and have no reserations in commending this business on its service.

Service
Value
Thumbnail of user williamf84
17 reviews
18 helpful votes
June 25th, 2016

Every experience is greatful

Sitejabber for Business

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From the business

LivingSocial is a leading "daily deal" site that sells discounted experiences and local services--restaurants, spa trips, home services, travel, etc.--via voucher. The consumer must pay for the voucher upfront, and the voucher generally must be used within a specified time period or it cannot be redeemed. To make these deals possible, LivingSocial sells merchants on its ability to help "find and keep more customers". LivingSocial is a private company based in Washington DC and its shareholders include Amazon.com.

Company Representative

Thumbnail of user amandas4
Amanda S.
Typically does not respond to reviews

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