LivingSocialReviews 1,490

I purchased a living social voucher today and when I tried to have the voucher sent to my email (after entering my credit card info) there was a glitch in their system and it didn't work. I called the customer service and followed their instructions which were to start over with the transaction. However when I got back to the cart the deal was gone. I called customer service again and nobody could help me and both the customer service rep and the manager were very rude. Overall, I wouldn't use this site unless you want to give out your credit card number and get nothing in return.

Customer service team does not protect consumers' interest. Once you bought the vouchers, regardless of the misrepresentation of the information, or terms not included in the fine print, you are left alone to deal with the possible scam that Living Social has led you into.
As a customer on Living Social, your right is not being protected, nor being honoured.
I have purchased a two-hour moving service voucher from living social. When I called the merchant, the merchant said, they have told Living Social plenty of times, their condition on the service is a minimum of 4 hours of booking. And Living Social didn't put that in the fine print, and didn't even put down the hourly rate after 2 hours for them.
They refused to honoured the voucher and asked me to go to Living Social for refund.
Living Social's excuse? We have already paid the merchant. You cannot have your money back. The merchant is tossing me to Living Social, and Living Social is tossing me back to the merchant.
If it is a problem between Living Social and the merchant, shouldn't we, as customers, not get stuck in the middle with a $#*!ty deal?
If the deal wasn't honoured by the merchant, shouldn't Living Social refund all the money to the customers who already purchased the voucher, and discontinue their business with the merchant?

LivingSocial was either in bed with MySunglasshub.com or LivingSocial did not do their homework and I feel like a fool I didn't either but I put my trust in LivingSocial.com. It seems clear that this amazing Ray-Ban deal on LivingSocial.com was a huge scam... a phantom company - mysunglasshub.com website doesn't function any longer and was created on GoDaddy.com, the 'customer service' number is suspended. I had my suspicion after paying the shipping charge and read the merchant name and email: Slash kings, *******@gmail.com. And even more suspicion when I saw the tracking begun in China. But by then it was too late...

What to do now? Who is held responsible?

I have learned a huge lesson... Goodbye LivingSocial.com, you have lost my business and trust.

Never do business with them, they have no valuable customer service. They do not care if the company honors the voucher in a timely manner. First time customer with them, I bought a deal with Access 2 Drive and was lied to and given the run around, and they did not have time slots before my driving test. Living social refuse to offer a refund, and says I should gift my voucher to someone else. NO! I want my money back, this is a service that I did not receive and cannot receive in a timely manner. So what's the problem? They are THIEVES!

RUN AWAY! Run as fast as you can from this scam service. They will sell you services from shoddy vendors that do not even bother to respond to your request for services until after the refund period (7 whole days) has expired. Living Social does not want to refund your cash after 7 days, they want to give you Deal Bucks for more worthless deals. In hindsight, the negative feedback for Living Social is overwhelming, with 90% or more at one-star. They even have hundreds of BBB complaints on file. Take your money elsewhere if you want to get any value for it.

I could not be more upset with LivingSocial.

My boyfriend and I both purchased the voucher for Ray-Ban Wayfarers for $90 a pop. After redeeming the code on some website called "MySunglassHub.com", we were supposed to receive our tracking number for our sunglasses. We didn't receive squat. No tracking numbers, no sunglasses... Nothing. I tried calling MySunglassHub's hotline, but it wasn't even a working number! Such scammers. I found out MySunglassHub had only created their website one month prior to being featured on LivingSocial. LivingSocial did a poor job of researching who they were doing business with. It was false advertisement and they are just as much scammers as MySunglassHub. LivingSocial was quick to refund me, but I will NOT be making anymore purchases with them and advise others to do the same.

Horrible company. I bought a deal from them (house cleaning) and the company never showed and never contacted me. I tried contacting them for weeks... no response. So I called LivingSocial, I was told I would get a refund. Now they refuse to give me a refund and tell me the other company will work with me... yet they still will not respond to any of my messages. LivingSocial tries to take money with taking any responsibility. I will continue to go with the many other services similar to LivingSocial that actually care about their customers.

I own Modish Salon & Spa in Tulsa Oklahoma. I had a stylist who was self employed, and she ran a living social deal. Living Social ran a deal under my salons name, my website, my address, talked about my décor and staff, but NEVER had authorization from me... Then I threw a fit, the stylist left in the middle of the night and living social just changed the deal to the new address she moved to. The problem is people bought the deal for my salon. Not some whole in the wall salon without a website and the deal that now says with T##### K###. Needless to say customers are confused and Modish is getting the back lash. Living Social tells me there is nothing they can do, because the contract was sighed by this stylist, even though it was fraudulent and they knew that before they changed the info. They wont even send out an email telling the customers it was a mistake on Living Socials part and they are sorry for the inconvenience, but they wont. They said (we discussed it with our legal department and they said you will have to file charges with T##### K###, I let them know I will be filing with the BBB.

It is absolutely pathetic that they are making me spend thousands of dollars on Lawyers because they did not check any credentials. All they had to do was refund the money or even send out an apology email to the consumers who purchased the deal explaining what they did. Instead they are washing their hands of it.

They don't care how they get the money as long as they do. They were very apologetic at 1st, even went as far as emailing me after our initial phone call. Kin McAllen (manager) said we will talk to our legal team to see what action we can take toward T##### K###. I guess they were sorry until the legal team said I would just have to take het to court. Then they would not return emails or calls... So morals are not at all what they are concerned with, as long as they can get away with something legally, they don't care if its morally right. They don't have to make it right, so they wont. Instead, they want a 27 year old business owner to have to spend thousands of dollars, countless sleepless nights and 100's of wasted hours on something they allowed without any proof. Something I had nothing to do with...

Agree with all the negative posts about Living Social, their customer service and the poor quality merchants that they have partnered with to "steal" the consumers money. Living Social does not do due diligence on the quality of their merchants so when they partner and offer the consumer the "deal", the consumer will have no recourse with Living Social (due to their "policies") or the merchant if the voucher is not satisfactorily fulfilled by the end user. If there is a quality merchant out there, deal with them directly and negotiate a deal. Do not use these online sites as they're totally useless if the consumer faces issues and need them resolved. DO NOT USE LIVING SOCIAL - SCAMMERS. DO NOT USE LIVING SOCIAL - UNETHICAL. DO NOT USE LIVING SOCIAL - UNPROFESSIONAL. DO NOT USE LIVING SOCIAL - UNRELIABLE. DO NOT USE LIVING SOCIAL - USELESS.