• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

Overview

LiveGlam has a rating of 4.91 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 3rd among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
8
Neutral
0
Negative
0
223
See all photos

What reviewers want you to know

Positive highlights

  • The customer service is excellent, more companies can learn from them.
  • This is an amazing subscription plan for anyone looking to build their brush collection.
  • 2018 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate LiveGlam?
Top Positive Review

“Super good”

Monika D.
10/25/23

LiveGlam has truly transformed my beauty routine. Their subscription service is a game-changer! The monthly deliveries are filled with high-quality, trendy makeup products, and the variety ensures there's something for everyone. The best part? You get to customize your order. It's affordable, convenient, and the products are top-notch. LiveGlam has made me look forward to each month's surprise. I highly recommend it to all beauty enthusiasts. Give it a try – you won't be disappointed!

Top Critical Review

“Bad customer service”

Alexis H.
5/3/20

Customer service never has a resolution. I've emailed, and reached out via social media. Their respond is just copied and pasted

Reviews (2,531)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user amelias236
2 reviews
2 helpful votes
March 6th, 2024

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

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Thumbnail of user lorib1540
1 review
0 helpful votes
October 31st, 2023

LiveGlam is a game-changer for beauty enthusiasts. Their subscription service offers a fantastic variety of high-quality makeup products, brushes, and accessories. I've been a subscriber for months, and I'm always thrilled with the curated selections and their commitment to keeping things fresh and exciting. The products are not only top-notch but also cruelty-free, which is a big plus. Customer support is responsive, and the cancellation process is hassle-free. LiveGlam has truly elevated my beauty routine, and I highly recommend it to anyone looking for a monthly beauty surprise that never disappoints.

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Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Lori! We’re stoked knowing that you love them, the same way that we do!

Thumbnail of user irism72
1 review
0 helpful votes
July 8th, 2020

La recomiendo al 100% me encantan las brochas son super suaves y duran un montón las recomiendo les encantará

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Realmente apreciamos sus comentarios, Iris! Gracias por las 5 estrellas! ¡Estamos comprometidos a proporcionar calidad de primera clase en nuestros productos y servicios, todo el tiempo! ¡Cuídate!

Thumbnail of user elizabethc711
1 review
1 helpful vote
March 1st, 2020

There makeup is really nice I love it so much & so does my friends and family. They always tell me where do I buy my makeup

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hey Elizabeth! Thank you for your feedback and we are so happy to hear that your friends and family loves it too. Stay tuned for more amazing products coming your way. XOXO ❤️

Thumbnail of user dawnb505
1 review
0 helpful votes
August 14th, 2020

I love Liveglam. They have amazing customer service. The brushes are always on point. The rewards is the best. Being able to pause any given month and not lose your subscription is amazing too.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Dawn! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user elizabeths1288
1 review
0 helpful votes
October 13th, 2020

Live glam is so amazing with the lip products. I enjoy them very much and the formula is incredible nice on the lips. I also love that we can trade our lippies if we don't like the collection or one of them. I do recommend to try liveglam lip club.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars and for your recommendation, Elizabeth! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! Take care!

Thumbnail of user heatherk1083
2 reviews
1 helpful vote
September 17th, 2023
Verified purchase

I'm new to this site. Purchased Everyday Moisturizer and it's perfect for me, I'm seriously considering to subscribe for monthly packages. Thank you!

Products used:
Everyday Moisturizer

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Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the loooove, Heather! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever! Thanks and take care!

Thumbnail of user elenar66
1 review
0 helpful votes
November 16th, 2019

I love kiss me now lippies. I seriously don't wear anything else. I go out with my girls and it lasts all night without me reapplying.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user esmeraldan2
1 review
0 helpful votes
January 13th, 2020

I love all there lippies they are so amazing creamy and then they get matte with a no dry lip last all day!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Esmeralda! Thanks for the feedback! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user dawnr194
1 review
0 helpful votes
November 27th, 2019

Colors are amazing. Lippies are soft not sticky... love the different subscriptions... lippies, pallets and brushes... also if there is a color you do not like you can swap them out for one that you like. Customer service promptly gets back to you with any questions or concerns. And you can cancel anytime.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Dawn! We really appreciate it!

Thumbnail of user angelac422
1 review
0 helpful votes
December 16th, 2019

I love being a part of a community with such great quality and affordable products. I am subscribed to the monthly lipstick subscription and I am never disappointed. If you're unable to purchase the lippies for that month you have the option the skip or cancel at any time. Love this company so much. I can't say enough good things about it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Angela! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user roxanneb65
1 review
0 helpful votes
May 4th, 2020

I love everything about it. If you dont like something, you trade it. Sassy and simple! If not, simply skip!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Roxanne! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user priscillan14
1 review
0 helpful votes
October 20th, 2019

I love the option they have for us to choose our billing date and how we can switch the li colors if we wish

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks, Priscilla! We promise to keep offering the top quality products and best service possible!

Thumbnail of user silviam70
1 review
0 helpful votes
May 26th, 2020

Best box out there, in love with there gloss and nude lippies, thinking of joining the beush box too.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yaaaas! We're so delighted knowing that we're able to meet your expectations, Silvia! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user eugenew305
3 reviews
0 helpful votes
August 26th, 2023

LiveGlam provides a customized beauty box subscription service that delivers 5-7 full-size makeup products monthly. Users start by taking a beauty profile quiz which asks about preferences and needs. Boxes are curated based on the quiz results. The website makes it easy to view all available products, with detailed descriptions, reviews and tips. Subscriptions are flexible - skip months or cancel anytime. LiveGlam's boxes provide an affordable way to try out new makeup brands and products. The high-quality makeup in stylish, reusable packaging has great value for the price. Overall, LiveGlam is ideal for anyone looking to experiment with new makeup and beauty trends each month.

Tip for consumers:
LiveGlam provides a customized beauty box subscription service

Service
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Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow - we are floored with your five-star recommendation, Eugene! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam! XOXO

Thumbnail of user ruthv30
1 review
1 helpful vote
February 11th, 2019

The color I'm currently wearing is LiveGlam KissMe's Furrari from the January collection. Not only is the color beautiful, but it stays on for a long time. I absolutely love this product. This color goes great with just about everything in my wardrobe! I recommend that others try this product, too. They won't be disappointed!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yay! We are so glad to know that you love our lippies, Ruth! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user alejandrav34
1 review
0 helpful votes
November 23rd, 2020

LiveGlam is a great company to receive monthly subscriptions. I currently subscribe to the Lippie Club and am very satisfied with the products I've received so far. Customer service is also easy to contact, they make sure to take care of you!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Alejandra! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user kaylaandshanel
1 review
1 helpful vote
January 28th, 2019

I absolutely love my kiss me subscription. I have loved every color I've gotten so far, as well as the formula is amazing! It's not sticky or crusty feeling on my lips. Best part is they take $19.99 out of my account each month and I get 3 amazing lippies in the mail! Free shipping is a extra bonus. Highly recommend.

Thumbnail of user deloresm48
1 review
0 helpful votes
September 1st, 2020

If u want something that lasts all day the u found it here never disappointed I wish I found them sooner then I did but once u go LIVEGLAM u never go back...

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Delores! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user kristinat157
1 review
0 helpful votes
October 18th, 2023

I have been a Glammer 2ish long years. Love all the great products and I share the lippies with my daughter.

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Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

This fills our heart, Kristina! Thank you for the overwhelming love and support! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user teresae70
1 review
0 helpful votes
November 5th, 2019

This lippies are one of kind They stay on all day. Every month you get wonderful colors. For every holiday they have a nice color that will Male your day

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Teresa! Thanks for the feedback! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user carlaa59
1 review
0 helpful votes
December 19th, 2019

Ive been with liveglam for 3 years subscribed for morphe me and kiss me. And trust me its been worth every penny I've spent these past 3 years

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Carla! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user sabrinac119
1 review
0 helpful votes
May 12th, 2020

You get 3 lippies a month for 19.99 thats amazing the lippies are so pretty and matted and stay on for along time if u don't like the lippies for a certain month u can always swap them out or even just skip that month no charge and jump back in the following month

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Sabrina! Thanks for the feedback! We're glad that you like our Skip and Trade features! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user sadiej18
1 review
1 helpful vote
November 18th, 2020

Such great products and overall experience with this ground breaking company. The thoughtfulness of their products and overall package

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review, Sadie! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user berenisev
1 review
0 helpful votes
May 4th, 2020

Love the lipstick variety and very affordable! Also if you need to catch up on expenses you can skip a month it's not a binding contract that you have to get them every month which is a relief.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback, Berenise! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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4.9
2,531 reviews
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