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LiveCareerReviews 8,733

3.2

From the business

Let’s get you hired!

At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.


livecareer.com
Founded in 2004
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LiveCareer Reviews Summary

The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
197
value
251
quality
236
This company responds to reviews on average within 2 days
Minnesota
1 review
0 helpful votes
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I have not updated my resume for over 20 years and it made it easy for me to do.

Date of experience: October 6, 2019
Brandice W. — LiveCareer Rep
over a year old

We're happy to have simplified the process for your Sandra! Thank you for sharing!

Arizona
1 review
0 helpful votes
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Haven't done a resume for quite a while appreciate the cues & assistance to complete

Date of experience: October 5, 2019
Brandice W. — LiveCareer Rep
over a year old

Hi Kathryn,

Thank you for taking a moment to share the positive experience you had with our resume builder!

North Carolina
2 reviews
0 helpful votes
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Great tool to remain relevant in the workforce!
October 4, 2019

Great tool to remain relevant in the workforce! This site provides specific industry language across the spectrum.

Date of experience: October 4, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you for the great feedback Margaret!

Pennsylvania
1 review
0 helpful votes
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Great templates an lots of prompts to choose from.

Date of experience: October 4, 2019
Yashira H. — LiveCareer Rep
over a year old

That’s what we like to hear, we’re always here to help whenever you need us, Dan!

Tennessee
1 review
0 helpful votes
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Excellent
October 5, 2019

Excellent very helpful, found my job. It's just amazing. I would define recommend to my family and friends.

Date of experience: October 4, 2019
Yashira H. — LiveCareer Rep
over a year old

Thank you for the awesome review and for letting us know that you landed a job, that’s terrific news, Asiya!

Wishing you the best of luck in your career!

Canada
1 review
0 helpful votes
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I like the ease of use so far
October 4, 2019

I like the ease of use so far. I also like the low price to try it.

Date of experience: October 4, 2019
Yashira H. — LiveCareer Rep
over a year old

We truly appreciate the 5-stars, Stephane! Happy customers make our days brighter.

Wisconsin
1 review
0 helpful votes
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Said free resume-went through all the resume and get to the end and you charge me... NOT happy! You should have mentioned in the beginning.

LiveCareer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2019
Yashira H. — LiveCareer Rep
over a year old

Hello, Eric, we are in fact free, for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.

Washington
1 review
1 helpful vote
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I am happy that my old resume was retrievable from 4 years ago.

Date of experience: October 3, 2019
Yashira H. — LiveCareer Rep
over a year old

It’s great to hear that you’re pleased with your resume, Alisha. We hope it makes all the difference in helping you get the job you desire.

Ohio
1 review
0 helpful votes
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The format was quite easy to work with
October 3, 2019

The format was quite easy to work with. The only issue I had was after spending a couple hours creating my first resume, all the information was erased! Very discouraging and irritating. Also pricing was not made clear upfront.

Date of experience: October 3, 2019
Brandice W. — LiveCareer Rep
over a year old

Hi Clara,

This is certainly something we can look into. Thank you for providing your feedback!

Massachusetts
1 review
0 helpful votes
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Excellent, easy-to-use service
October 2, 2019

Excellent, easy-to-use service. Really, really well-designed!

Date of experience: October 2, 2019
Brandice W. — LiveCareer Rep
over a year old

We appreciate the 5-star feedback Joshua! Thanks!

Missouri
1 review
0 helpful votes
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It was a very good experience, it made building a resume much easier than working from scratch.

LiveCareer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2019
Laura T. — LiveCareer Rep
over a year old

Thank you for sharing your experience with us Laura!

Italy
1 review
0 helpful votes
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For the education part of the resume, the date of the graduation is not mentioned.

Date of experience: October 1, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you for the feedback Parvaneh! As a tip, try adding it in when you download the Word version!

Texas
1 review
0 helpful votes
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I have never made a resume before
September 30, 2019

I have never made a resume before.
This was very helpful.

Date of experience: September 30, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you for the honest feedback Lynnette!

Canada
1 review
0 helpful votes
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Creating my resume was easy and it looks wonderful
September 30, 2019

Creating my resume was easy and it looks wonderful

Date of experience: September 30, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you Sharon! We're happy to hear it!

Oklahoma
1 review
0 helpful votes
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Easy as pie, multiple choice fill ins were awesome
September 30, 2019

Easy as pie, multiple choice fill ins were awesome

Date of experience: September 30, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you for the feedback Melinda!

Missouri
1 review
0 helpful votes
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So far so goodnot finished yethopefully all will...
September 29, 2019

So far so good
Not finished yet
Hopefully all will be great

Date of experience: September 29, 2019
Brandice W. — LiveCareer Rep
over a year old

We're glad to hear it Ed! Keep going! We're sure you're going to like your new resume!

Virginia
1 review
0 helpful votes
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Great tools and advice as to what to put in your resume to get hired in todays competitive job market.

Date of experience: September 28, 2019
Brandice W. — LiveCareer Rep
over a year old

Richard, thank you so much for leaving the wonderful feedback! We appreciate it!

Florida
1 review
0 helpful votes
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Loved the pre-generated descriptions
September 28, 2019

Loved the pre-generated descriptions. Helped a lot with jogging memory as well

Date of experience: September 28, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you so much for the thorough feedback Jack!

Washington
1 review
0 helpful votes
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Definitely had a lot of pointers that i didn't think
September 27, 2019

Definitely had a lot of pointers that i didn't think

Date of experience: September 27, 2019
Brandice W. — LiveCareer Rep
over a year old

We're glad to hear it Treven! Thanks!

Virginia
2 reviews
0 helpful votes
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The site said "FREE" resume templets but you have to pay to get resume. At no time does it say that you have to pay to get resume until you are done. Technically the templet is free but what good is it if you can't print or save it without paying? I didn't want to pay nor have it re-new automatically.

Date of experience: September 27, 2019
Brandice W. — LiveCareer Rep
over a year old

Hi Julia,

The text version of any resume created can be downloaded free of charge and our 14-day trial comes with a money-back guarantee! Thank you for your feedback!