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LiveCareerReviews 8,733

3.2

From the business

Let’s get you hired!

At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.


livecareer.com
Founded in 2004
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LiveCareer Reviews Summary

The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
197
value
251
quality
236
This company responds to reviews on average within 2 days
Georgia
1 review
0 helpful votes
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Quick resume builder with well designed software layout

Date of experience: October 14, 2019
Laura T. — LiveCareer Rep
over a year old

Hi Paul,

Thank you for your kind words, Paul! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!

New York
1 review
0 helpful votes
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Fill out the whole thing just to be hit at the end with a charge to download. Not cool. Not cool at all!

Date of experience: October 14, 2019
Laura T. — LiveCareer Rep
over a year old

Hi Lauren,

We appreciate your feedback. Please know that we give our users the option of continuing with our premium services based on their satisfaction with the end result. We hope this clarifies any confusion.

New York
1 review
0 helpful votes
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Excellent format and so easy to create good resume!

Date of experience: October 14, 2019
Laura T. — LiveCareer Rep
over a year old

Hi Kathleen,

Thank you for your 5 star review.

New Jersey
2 reviews
0 helpful votes
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Quick and simple to edit
October 14, 2019

Quick and simple to edit --- lots of suggestions to edit a resume

Date of experience: October 13, 2019
Laura T. — LiveCareer Rep
over a year old

Hi David!

We are excited to hear that you had such a great experience with our builder! We wish you the best of luck in your career search!

Ohio
1 review
0 helpful votes
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.
October 18, 2019

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Date of experience: October 11, 2019
Laura T. — LiveCareer Rep
over a year old

Thanks for the feedback!

Texas
1 review
0 helpful votes
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Loved this it made making my resume easy and quick

Date of experience: October 11, 2019
Laura T. — LiveCareer Rep
over a year old

We love this kind of feedback Esperanza! Thanks for the 5 stars!

Maryland
1 review
0 helpful votes
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It was a great help to me
October 10, 2019

It was a great help to me. Haven't done a resume in years.

Date of experience: October 10, 2019
Laura T. — LiveCareer Rep
over a year old

Hi Teresa,

Thank you for your kind words, Teresa! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!

Washington
1 review
0 helpful votes
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I was not able to change the color of the line across the top; I would have liked that option.

Date of experience: October 9, 2019
Brandice W. — LiveCareer Rep
over a year old

Hi Beth,

We greatly appreciate this feedback and we can certainly look into this. Thank you!

Connecticut
2 reviews
0 helpful votes
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Seems ok so far but have not seen finished resume yet

Date of experience: October 9, 2019
Brandice W. — LiveCareer Rep
over a year old

Keep going John! We're sure you'll be happy with the finished product!

Pennsylvania
1 review
0 helpful votes
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.
October 9, 2019

.

Date of experience: October 9, 2019
Brandice W. — LiveCareer Rep
over a year old

Thanks for the feedback Irvin!

Canada
1 review
0 helpful votes
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Good templates but it would be nice to know from the beginning that you are charging a fee.

Date of experience: October 8, 2019
Brandice W. — LiveCareer Rep
over a year old

Hi Peter,

We appreciate your honest feedback! If we may, the basic text version of any resume created can be downloaded free of charge. Thank you!

Louisiana
1 review
0 helpful votes
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Pleasant and educational experience up to this point.

Date of experience: October 8, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you for the positive feedback William!

Arizona
1 review
0 helpful votes
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.
October 8, 2019

.

Date of experience: October 8, 2019
Brandice W. — LiveCareer Rep
over a year old

Thanks Stephen!

Michigan
1 review
0 helpful votes
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Excellent service highly recommended and very easy.

Date of experience: October 8, 2019
Brandice W. — LiveCareer Rep
over a year old

We love recommendations. Thank you so much Patricia!

Colorado
2 reviews
0 helpful votes
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Very easy to use, lots of different templates to choose from

Date of experience: October 8, 2019
Brandice W. — LiveCareer Rep
over a year old

We appreciate the feedback Vivienne!

Texas
1 review
0 helpful votes
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Easy and simple process for building fantastic resumes!

Date of experience: October 8, 2019
Brandice W. — LiveCareer Rep
over a year old

We love the positive feedback Jared! Thank you!

Nevada
1 review
0 helpful votes
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It made typing a professional resume easier than I've ever done it!

Date of experience: October 7, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you for taking a moment to share the positive feedback Shannon!

Washington
1 review
0 helpful votes
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So far, so good
October 7, 2019

So far, so good. I liked the format and it was easy to follow and make edits. I will review after I make use of it and see if it is adequate. If so, I may continue using in the future.

Date of experience: October 7, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you for the honest feedback John!

New Jersey
1 review
0 helpful votes
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Great application, could use some more work though

Date of experience: October 7, 2019
Brandice W. — LiveCareer Rep
over a year old

Hi Francisco,

We appreciate the honest feedback. Please do not hesitate to reach out to us to share in detail where you feel as though we could improve!

Illinois
2 reviews
0 helpful votes
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Good
October 7, 2019

Good. Lost items when creating because undo sent me back two pages.

Date of experience: October 7, 2019
Brandice W. — LiveCareer Rep
over a year old

Thank you for the feedback Ben! We hope that your experience was smooth moving forward!