From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
So far so good, definitely has helped me build a strong resume that is multi faceted!
Wow! I have drenched making my resume and you made it so much easier for me. Thank you FIVE STARS!
Thank you so much for the glowing feedback Anthony! We're thrilled to hear that we could facilitate the process for you!
It is unfortunate, that I am unemployed after 35 years at one employer and then to have to pay a fee to prepare a resume is totally unfair!
Hi Karen,
We regret to hear that you've fallen on hard times. Please know that our site is free to use and we offer customers the option of continuing with our premium services based on their satisfaction with the results!
Thanks I needed the resume and expert team was there to help
We love the awesome feedback Ernestine! Thanks for sharing!
I wish I would have known I was going to get charged
Hi Chris,
We appreciate your feedback. Please know that we give our users the option of continuing with our premium service after they've tried it out and wish to continue.
Why charge for each of processes when already paid for one month access?
Hi Shekar,
There seems to be some confusion surrounding your subscription. We'd love to get this clarified for you. Please send us an email directly to: social@livecareer.com with your Account ID or the email address associated with the account so that we can get it sorted. Thank you.
So easy to create a resume with the help of their tools to guide you.
We appreciate the great feedback Lisa! Thank you!
I don't like the idea that i had to pay to get access to the work I just did.
Hello Pool,
Please know that our site is free to use and we give customers the option of continuing with the services if they are satisfied with the end result. Thank you for the feedback!
So simple to use; felt like someone held my hand through the whole process.
We're glad to hear it Kathy! Thanks for the great feedback!
It tried to repeated type Jasmine rice which confused me
We appreciate the feedback Sandra! This something we can certainly look into!
So far my resume experience has been great! Love the service, and can't wait to do my cover letter!
Hi Daniel,
Thank you for your kind words, Daniel! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Just getting started but the service seems very helpful.
Thanks for the feedback thus far Debora!
Very simple and cheap really made finding good jobs a breeze
Hi Helen,
Thank you for your feedback!
Everything was laid out piece by piece; less stress
We love the feedback Chelsea! Thank you so much!
Very easy to use and it produces quality cover letters.
We appreciate the awesome feedback Traci!
I like the different choices for my resume and the double checking
We love it that you appreciate these features Willie! Thanks for sharing!
Excellent website that really helped me put my thoughts into exceptional words! A must have for anyone contemplating creating or re-vamping their resume! Easy to use and very user friendly.
Isabel,
Thank you for leaving such a thoughtful review! We're thrilled to hear that you enjoyed using our website and thank you for sharing!
Great looking resume templates and very easy writing process. Not annoying!
Thanks for such a glowing review Karen! We're glad to hear that you enjoyed your experience with us!
Love the prompts. Makes tailored resumes faster with less struggle
Hi Danielle,
Thank you for your kind words, Danielle! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the wonderful feedback thus far Bill! Thank you!